Harold's Quality Auto Repair has been providing car and truck repair services in the Salem area since 1996. We are pleased to offer a 1 year, 12,000 mile warranty on all our service work. Harold's Quality Auto Repair provides high quality, affordable auto repair. Specializing in all aspects of repair including diagnostics, tires, alignment, exhaust, engine repair, and maintenance.
Our car and truck repair shop located in West Salem includes 8,000 square feet with 9 lifts and 11 bays. Our state of the art equipment for tires, alignment, custom exhaust and diagnostics and the employment of ASE master technicians allows Harold's to provide a superior level of performance in quality, customer service, and vehicle coverage.
Our car and truck repair shop located in West Salem includes 8,000 square feet with 9 lifts and 11 bays. Our state of the art equipment for tires, alignment, custom exhaust and diagnostics and the employment of ASE master technicians allows Harold's to provide a superior level of performance in quality, customer service, and vehicle coverage.
Services
Operations were in a four bay shop building with two lifts. Based on Honesty and offering a full line of services the business grew. Committed to quality repair, Harold invested in only the best equipment. Soon Harold and his techs became known for their ability to fix the tough problems. In late 2000 Harold's became a NAPA auto care center.
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Reviews (9)
Lucas Burton
Dec 16, 2021
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My daughter’s truck, a 5.4 L 3V 2007 F150 had a major engine failure at 72K miles. The last time I needed a mechanic was over 10 years ago, always took it to Harold's in West Salem where I live. Went down and ordered a Jasper remanufactured engine to be installed. Just under $11K. I dropped off the truck on the agreed time and day. Fast forward 40 days, I called and asked for an update, I won't mention his name but he stated that he would get it done by the weekend. So, I took the next week off expecting to be breaking in the new engine. I stopped by Harold’s the next Monday. The front counter
Unknown User
Nov 26, 2021
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I brought my car in for a few basic things earlier this year and asked them to also look at my suspension and let me know if anything seemed like a problem. Not a full inspection but give it a look while they were doing other work since it would be on the lift.
Got the car back and the work requested was done properly. Was also told that my suspension was fine and there was nothing to worry about, the squeaking was just it showing its age.
3 months later I buy new wheels and tires and it gives me a reason to get a better look at my suspension. Turns out the front lower control arm bushings are
Got the car back and the work requested was done properly. Was also told that my suspension was fine and there was nothing to worry about, the squeaking was just it showing its age.
3 months later I buy new wheels and tires and it gives me a reason to get a better look at my suspension. Turns out the front lower control arm bushings are
Jeff Jolly
Nov 25, 2021
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Drew Sizemore
Oct 27, 2021
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My car's check engine light came on and I thought I'd fix it myself. After I reached the end of my YouTube abilities, I took it over to Harold's. They checked it out, told me what was wrong in words I can understand, and then fixed it for a reasonable price.
Next time, I'm still gonna try to fix my car myself. If I get stuck again, I'll come back here.
Next time, I'm still gonna try to fix my car myself. If I get stuck again, I'll come back here.
Kayla Anderson
Oct 18, 2021
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Would NOT recommend anyone use Harolds!
He kept our car for 3 days, charged us $300, and our car is worse off than it was when we took it in. $100 to run a diagnostic we had already had done for free at auto zone. We told him the problem and thought that was the charge for him to fix the problem, but that was just for diagnosing the check engine light. He was also supposed to fix our cruse control but now none of the buttons on the steering wheel work nor does the horn. Also, now the compartment that holds the fuses rattles constantly!
It's a shame he is a part of the reason mechanics have a
He kept our car for 3 days, charged us $300, and our car is worse off than it was when we took it in. $100 to run a diagnostic we had already had done for free at auto zone. We told him the problem and thought that was the charge for him to fix the problem, but that was just for diagnosing the check engine light. He was also supposed to fix our cruse control but now none of the buttons on the steering wheel work nor does the horn. Also, now the compartment that holds the fuses rattles constantly!
It's a shame he is a part of the reason mechanics have a
Mary Ready
Sep 15, 2021
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Katelyn Rothweiler
Aug 02, 2021
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Took them 4 1/2 hours to take a look my car. If I knew it was going to take that long I would have gone somewhere else. I understand it’s first come first serve. After 2 hours went by I called and asked how much longer it was going to take because I didn’t want to remain in the area if it was going to take awhile longer. The gentleman said they would take a look at my car within the hour. Over an hour went by and I didn’t receive any calls or anything letting me know what the progress was. When you tell a customer it will be about an hour, you should strive for an hour or give the costumer
Mrlaketiticaca
May 06, 2021
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After years of bad experiences with mechanics or body shops, Harold's quality auto repair finally provided me with the professionalism and quality work to earn my trust in their business. I will proudly recommend this business to many others. It takes a lot in 2021 to earn a good honest Google review. I think it's important to actually provide kudos to those who earn it. Great job Harold's, thank you.
Joseph Fast
Aug 19, 2020
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Disappointed! First, the positive; I was happy with the service, they were competitively priced, got it done quickly and the service was friendly.
However, when I got it back I saw this (see photos)!! A mechanic's greasy fingerprints all over my headliner and sunvisors.
Here's my deal, I bought my car new and it cost 40K. I take care of my things and expect others to do the same, but sadly it seems more and more business owners only care about the $$$!
Here's the proof; if a business owner truly "cares," that owner would strive to treat every customer like their own family and would stress these
However, when I got it back I saw this (see photos)!! A mechanic's greasy fingerprints all over my headliner and sunvisors.
Here's my deal, I bought my car new and it cost 40K. I take care of my things and expect others to do the same, but sadly it seems more and more business owners only care about the $$$!
Here's the proof; if a business owner truly "cares," that owner would strive to treat every customer like their own family and would stress these
