CoreCentric Solutions
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CoreCentric Solutions
At CoreCentric Solutions, our mission is simple: relentlessly pursue solutions that help our clients grow their business, strengthen their brand and increase customer satisfaction. We do this through the recovery, repair and return to market of appliances, appliance parts and consumer goods. Inside our global headquarters just outside Chicago, Illinois, more than 200 passionate CoreCentric team members make it all happen.

Since our start in 1995, we have applied the rigors of engineering to the repair and remanufacture of appliances and appliance parts. As an ISO-9001 certified company, we have developed detailed, proven processes to restore the component parts that keep our world running. We've also applied the rigors of engineering to the business of product returns management.
Services
With over 25 years of expertise in product renewal and reverse logistics, let CoreCentric Solutions help you capture hidden value, increase customer satisfaction and strengthen your brand. We partner with our clients to repair, renew and return to use appliances, appliance parts and consumer goods - bringing them back to better-than-original working condition in order to extend their lifecycle.
As an industry leader in product renewal and reverse logistics, CoreCentric Solutions will help you capture hidden value, increase customer satisfaction and strengthen your business. If you need a hard-to-find component, CoreCentric Solutions is your answer. We remanufacture electronic controls and electro-mechanical parts for consumer products ranging from major appliances to fitness equipment, and many items in between.
Join CoreCentric Solutions and help lead the remanufacturing and reverse logistics revolution. For nearly 25 years, we've been reshaping how the remanufacture, repair and recycle of electrical and mechanical parts happen. We consult with product manufacturers around the world to help reduce product failure and effectively manage product returns - all in an effort to keep products in working order and out of landfills.
As President and Chief Executive Officer, Tom leads the full resources of CoreCentric Solutions to help meet client needs today while anticipating tomorrow's market challenges. Tom brings a wealth managerial experience to his role, most recently serving as President and CEO of Dyno, LLC, the exclusive distributor of Singer branded sewing notions and crafting supplies.
Each year, millions of home appliances, parts and consumer goods are disposed of in the United States. At CoreCentric Solutions, we're committed to helping reduce those numbers through the repair, remanufacture and return to service of appliances and appliance parts. In 2017 alone, we recovered more than two million parts and 700,000 products.
Reviews (6)
Meghan Brown
Meghan Brown
Aug 27, 2021
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Ordered to get my dryer control board repaired through their eBay listing. Worst mistake with these people. I paid $200 plus shipping to get my part fixed (which another mechanic verified was broken) and they sent it back and it still didn't work. When I asked what's the deal, they said they checked it and found nothing wrong with it. So they charged me full price and did absolutely nothing. I asked for a refund and they said they don't do free diagnoses. Why do diagnoses cost $200??? Just buy a new appliance or look elsewhere, don't waste your time with this company.
Ann Lauber
Ann Lauber
Jun 20, 2021
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If no star were possible, that would be their rating. An item was purchased on eBay. We didn't know where the order came from. $288 was debited from our account. We did cancel as soon as this was discovered. This happened may 1st. Still waiting for our refund. The item has not been shipped. We don't want it, didn't order it. They tell us they show an ebay complaint. Then it was Master Card complaint. They just don't want to refund our money.
Lee Hungerford
Lee Hungerford
Apr 02, 2021
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Wonderful customer service!!!
repair was done and returned promptly. In addition to that, they went above and beyond in helping me deal with an issue that was 100% UPS caused.
I would be happy to do business with them anytime.
Master Tech Mechanical
Master Tech Mechanical
Jan 31, 2021
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I have had mostly great experiences with core centric solutions but they lost one of my clients boards. I have called 8 times can never get a hold of anyone. it goes straight to voicemail and no one is answering my calls or emails. This has been very frustrating while I have a client patiently waiting for their board to be repaired. I hope to have this issue taken care of in a timely manner but since it has been weeks I am doubtful that will happen.
Craig Chertack
Craig Chertack
Jul 10, 2020
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Needed a control/motherboard for 2006 ovens which died and no new parts anywhere online. Service tech/repairman recommended this company. I was very apprehensive, figured we would never see the part or the $175 again or that part would not work when installed. Sent the $175 and board to them (new ovens over $1500; this company does remanufacture/rebuild boards sent to them with $175 for our model) and within a week (including Thanksgiving holiday) had the part back. Installed it and ovens worked perfectly. Very impressive; they deliver what they said they would and in reasonable time and definitely
Oscar Hungsberg
Oscar Hungsberg
Oct 07, 2018
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Amazing service. Sent in a part from my stove that wasn’t working and no appliance repair man would touch it in Edmonton Alberta Canada and they fixed it. Got my part back within a week or so and installed it back myself. Simple plug and play. All done works like a beauty!