Chartway Federal Credit Union
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Chartway Federal Credit Union
Renovating your home is a win-win situation. For as long as you live there, you'll get to enjoy your remodeled kitchen, bathroom, and any other space that deserves an upgrade. With a goal to make dreams and wishes come to life for children facing medical hardship or illness, Chartway's charitable arm - the We Promise Foundation - recently welcomed supporters to tee up for its 5th Annual Putting for Promises Golf Tournament.

Thanks to the generosity of sponsors and supporters, the event raised more than $60,000 for children in Utah. A home is one of the most expensive things that most people will buy in their lives. It's not a decision you want to take lightly. Get it wrong, and you could be stuck with an expensive monthly payment for more home than you need.
Services
Chartway Federal Credit Union, a not-for-profit, member-owned financial institution, has been proudly serving members for more than half a century.

Guided by its Purpose and Values, the $2.5 billion credit union that serves more than 190,000 members through its branch footprint and a full line of traditional and digital financial products and services - including Online, Mobile, Video, and Telephone Banking - is dedicated to unlocking the potential of individuals and families so they can thrive.
Use our auto loan calculator to see how various loan terms and amounts will affect your payments. Please note, these payments will vary based on your credit score and credit history. Payment estimates based on new vehicles (2021 Models) with less than 6,000 miles and no trade-in value or down payment.
1An overdrawn balance must be repaid within 32 days. We may not pay items under your Overdraft Privilege if you do not maintain your account in good standing by bringing your account to a positive balance within every thirty-two (32) day period for a minimum of one business day, if you default on any loan or other obligation to Chartway Federal Credit Union or if your account is subject to any legal or administrative order or levy.
The Chartway Prime Share Savings account is your first step toward taking advantage of all the accounts, loans, and services that we offer. You can open your account and start your membership for as little as $5, and you'll remain a Chartway member for as long as your account is active. Federal Reserve Regulation D restricts transfers from savings to no more than six per month.
See all of your accounts at a glance, and add your external accounts for simpler budgeting. Using the app, simply upload a photo of a check and enter a few details to make the deposit. Eliminate the hassle of updating your card information for your favorite subscriptions or digital services in just a few simple steps.
Reviews (8)
Vickey Kates
Vickey Kates
Jan 08, 2022
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Chartway is the best place to bank, they nice, warm and friendly people
Arnie Vasquez
Arnie Vasquez
Oct 24, 2021
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Slow, sometimes open late. Drive thru tellers don't have anything at the window. They have to leave the window to process your transaction. I never get the money break down I ask for. I can ask four $5 bills and I will get a $20 or two $10s everytime. Has to be the worst Chartway.
Travis Essert
Travis Essert
Oct 11, 2020
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I had made sure to keep my automotive payments current whenever i pay i pay it full and today they i form me that a payment is missing from october. They just made $600 walk away. This is the worst bank yet.
(Replying to response) i have already spoken to your team and they just assured me that i am wrong and that my 600 dollars was never there.they didnt attempt to help me at all they just made excuses as to how i am wrong and there is absolutely no way my payment could have vannished despite me bringing my account current in january. They didnt get me in contact with lossprevention or fraudprevention
Donald Bost
Donald Bost
Dec 26, 2019
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NOTHING but inconveniences since Chartway took over Port Alliance! No longer can I make an auto loan payment via the drivethru. No longer can I even make a payment AT the bank without getting a fee from my bank.
*Update....9 months since Chartway took over...still nothing but issues trying to make a payment on my loan. Every month! Whether in the branch location, online or in the phone! Even the Chartway app has a low rating! They're like the WISH app of banking!
Mike Sonntag
Mike Sonntag
Sep 14, 2019
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Terrible bank if you need phone customer service, you can pretty much count on leaving voicemail and no one calling back. Update, This bank has no idea on how to be a bank. Im not even sure how they are legally able to operate like this. This is one bank you should stay away from your better off going to bank of America then banking at this credit union.
Taylor James
Taylor James
Feb 05, 2019
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No one ever answers the phone, I am on the account to where they can talk to me about my husband's car but they still refuse to give me information. Trying to call right now to make a payment and every number I call says unable to complete this call. DO NOT GO TO THIS BANK FOR ANYTHING!!!! EDIT:The woman Miss. Silby, if you try to talK to her about something she doesn't like, she hangs up on you, then if you try to call the manager, she's not there. Been trying to call since 11 this morning and left her 3 messaged haven't heard any thing back yet
Cassandra Whitaker
Cassandra Whitaker
Feb 02, 2019
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I've been dealing with this bank for about 4 years due to an auto loan. EVERY single time I contact them I get the run around and they ALL appear to be incompetent. I've been lied to multiple times the the "person" that I need to speak to (mind you every time it's different) is always unavailable. I believe they hire a bunch of rejects that other banks either refuse to hire or fired. The only reason they got 1 start from me is because that is the lowest I could go.
Bob Castellow
Bob Castellow
Oct 12, 2013
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The loan interest rates are very good at Port Alliance, especially on their motorcycle loans, and the loan officer and tellers are friendly, professional and helpful. If you are doing business in the branch, life is good.
I would actually recommend joining this credit union to anyone who lives across the street from one of their branches. If you have a problem with the online banking site or need to contact someone at the branch, you not only get to listen to their computer recording, you get leave a message asking for a returned call. Lucky you! This is extremely helpful if you are on a schedule