Burch's Shoe Outlet
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Burch's Shoe Outlet
Headquartered nearby in Portland, Oregon, Keen brings a Pacific Northwest vibe to all of their shoes! We are proud to be one of the longest standing businesses in the Eugene community, and we enjoy helping our customers and neighbors celebrate Northwest living with gusto. Based on your selection, you may be able to pick this item up right now at the following Burch's locations.

Call ahead to confirm availability and place items on hold. We do our very best to provide accurate information, but please remember that item quantities are always changing. You can pick up many items directly from our stores, but this particular selection is only available online. What if every step could be easier?
Services
That's what it was like when Henry Burch first opened his store in 1935, and it's how we still feel at Burch's today. This old-school approach has helped us develop long-term friendships that span generations. Even in the 1930s, Pacific Northwesterners required their unique mix of outdoor, dress and work shoes, so we have gained decades of experience outfitting customers for Oregon living.
Hoka One One is a shoe for anyone who wants a smooth ride. Hoka One One has engineered a unique performance midsole that provides an uncommonly energizing, stable ride that has inspired countless runners to keep running and everyday walkers to keep on walking. Get the most out of every stride, day after day with Hoka One One.
Ladies, looking for shoes that offer both style and comfort? Burch's has it! Our catalog features an impressive selection of comfortable women's shoes that are designed to look as good as they feel. Choose from a number of popular brands and exclusive products made by well-known, trusted manufacturers from around the world.
When properly fitting footwear there may be times when an insole can help to personalize the fit. Most footwear in the market place use liners which are typically not contoured. One key to a perfect fit is to personalize the insole inside the shoe to match your foot type. At Burch's ALL insoles are guaranteed.
At Burch's we carry a wide range of quality socks. For a perfect fit every time consider some of our top brands. Smartwool, Fits, Sockwell and Feetures. All of our top brands use high quality materials and are designed to fit the foot correctly to limit slipping or sagging. We also carry socks which help to alleviate Plantar Fasciitis pain.
Reviews (26)
Terri B.
Terri B.
Jan 22, 2022
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I want to thank the shoe repair people. I had you repair the stitching in my Keen boots. I have loved them for about 3 years and when I broke my arm, I tried all kinds of things to get them on. Ultimately, I ripped the stitching in several places. Your shoe repair people returned them to almost new condition. I can't thank you enough!
Steve Kittson
Steve Kittson
Jan 20, 2022
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I got very big and very wide feet. This is my go to shoe shop. Laid back atmosphere and great prices. A little hard to find but worth the hunt.
Sallie Earle
Sallie Earle
Nov 18, 2021
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Salesman Jerrod was awesome. He kept bringing me shoes as fast as I could try them on. Wound up with THREE comfortable cute selections!! Also good shoe repair.
Jessica Duffie
Jessica Duffie
Nov 02, 2021
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Went to get my significant other some work shoes. Service was great and friendly! Employees shouldn't put away shoes before the person gets to try them on.
Jonathan Smith
Jonathan Smith
Aug 21, 2021
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Did not have quite the selection of shoes that I expected based in the size of the store, but I still found what I was looking for. Very nice employee who recommended a thinner shoe based on overhearing me mention that they were roomy.
James Forte
James Forte
Aug 20, 2021
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Best shoe's we've have bought from any shoe store. We've bought 5 pairs in the last 2 years and love every one of them.
Hailey S.
Hailey S.
Aug 20, 2021
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I came in for a pair of Birkenstock Sandals, not knowing what size to buy I was expecting to be fitted. Even gave myself a little pedicure before coming in... the lady asked me what size I normally wear and guessed I'd be in a 41. I tried them on and they were ok but I also tried a 40. The 40's felt very narrow and I was asking her questions trying to figure out if they were fitting correctly because the 40's seemed to be the correct length. She just reiterated what I was asking. "Those seem too narrow? .. Those straps don't feel right?" But never checked if she brought
Greg Gardner
Greg Gardner
Aug 17, 2021
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Made a call asking about Ecco brand shoes. They referred me to the main store. He was very kind and helpful on the phone.
Jessica D.
Jessica D.
May 28, 2021
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Brought my Birkenstock's in for a cork bed and sole repair. Was told it would take about a week and $55, which is way better than buying a whole new pair! The repair was done right on time and looks great! If you didn't see the worn down foot bed, you'd think they were brand new! Thanks for saving my beloved Birks and giving me a few more years of wear!
Karen Kaino
Karen Kaino
May 14, 2021
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We were able to find shoes for a very hard to fit person and were spoiled for choice. The staff was incredibly helpful and the prices were incredibly helpful. We noticed lots of extended sizes for men and women's shoes and they had narrow and wide sizes. Highly recommend.
Julie Faden
Julie Faden
Apr 20, 2021
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Bryan assisted me with my purchase. Very professional and patient with my quest for a shoe. Happy day for me! Way cool shoes and the perfect pair for a visit. Thanks tons!
Martha S.
Martha S.
Apr 09, 2021
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They were kind and awesome with my Mom. One of her feet is visibly quite different from the other, even in socks, and our salesperson was so soothing and nice.
Elizabeth T.
Elizabeth T.
Oct 12, 2020
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Do not take your shoes here to be repaired! Myles ruined my $350 Jeffrey Campbell boots and all the guy working today did for me was refund my shoe fix money. Ya $45 makes me feel so much better about my Italian leather shoes being ruined!
Julia N.
Julia N.
Sep 22, 2020
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Have to return my shoes for the third time to repair. The first time they didn't sew the strap down and "took a short cut." The second time the glue came loose. Now the entire sole is coming off where they glued it. Unacceptable given they call themselves a shoe repair shop and yet they have damaged my shoes.
Patricia K.
Patricia K.
Jun 13, 2019
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The best in this town...
customer service 10 +
brain crook 10 +
shoe and sandal repair "the best"...
Mike M.
Mike M.
Jan 23, 2019
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Simply put, this is best place to purchase shoes in Eugene. Their top selection of shoes at very competitive prices earns four of the above stars. The fifth star is up there for the knowledgeable staff and a store policy that ensures you are 100% satisfied. I don't think I have ever left a store more satisfied with my purchase and that the staff bent over backwards to make sure I got the right shoe. They even waterproofed them for me!
Michelle T.
Michelle T.
Oct 10, 2018
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Great experience....amazing staff and expansive selection. I would recommend anyone in the area to stop by and see what they have. The prices were good for most of the comfy shoes, but there were some that were fantastic prices.
Kathy B.
Kathy B.
Aug 29, 2018
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Little tricky to find, but worth it. Got my new favorite Birkenstocks there. Helpful friendly staff.
Clementine G.
Clementine G.
Jun 25, 2018
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The woman who helped me immediately found some great sandals for my wide feet. She really went the extra mile and had my current shoes oiled while I tried on other shoes. She made my experience so enjoyable and went above and beyond! Great customer care.
Robin B.
Robin B.
Jun 20, 2018
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My daughter has plantar fasciitis and works on her feet all day, so we went in to look for good shoes. The staff was very knowledgeable and helpful. We ended up purchasing there pairs. The Oofos flip flops as well as walking shoes. I loved then so much I bought some too. I highly recommend this store.
Breanna B.
Breanna B.
Apr 03, 2018
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I'll start by saying that I am happy that the stitching on my shoe is fixed. I brought a pair of tennis shoes in because a small section of the stitching came loose. The work that was done is spotty. My shoes are gray and black stitching was used so it stands out. Also it isn't done in a straight line. It looks as if it was an at home repair. Which when I am paying to get the work done I expect better quality. Will probably look else where when I need a future repair
A. H.
A. H.
Mar 05, 2018
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The only reason I gave this place two stars is they did have a good selection but I had just looked at the same shoes at DSW for 20% cheaper. If you're coming here for a bargain you'll be a bit shocked at the price.
Fox Residential S.
Fox Residential S.
Sep 25, 2017
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Great customer service; great selection; pricing as I expected (a bit high, but that's Burch's). I have extra wide feet and often find it difficult to get shoes that fit properly. No trouble here. A good foundation is worth every penny!
Maria I.
Maria I.
Aug 16, 2017
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Outstanding customer service. Good selection.

I've been back a few times and have always loved my purchases and their service.

They have a carousel for the kids to ride while the adults are shopping! What a great idea! They also have coffee and water (they used to have wine).

I found shoes I like on Amazon but I figure I'd check out Burch's first and sure enough, I found something to take home!
Erin G.
Erin G.
Jan 30, 2016
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Let's just start off by saying I'm not a shopper. However, by the time I was done shopping at Burch's I was relieved to find out that good customer service was something that still existed. The staff and their manager couldn't have performed their job any better. Thank you, I'll be back.
Zepha W.
Zepha W.
Oct 14, 2015
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I think of Burch's as being a superior shoe store. I have very difficult feet to fit and I have had great success in buying shoes and orthotics there. I am a fan of Keen's brand shoes/sandals and have purchased them from Burch's before (two pairs). This time, however, the new one's left shoe is killing my foot. My older Keen's are still great; these fit differently. I wore them in the house for several days before I started wearing them outside. However, there was no way of knowing that extended 'real-world' use would become intolerable. Certainly my stride outside