The Marshall Law Firm is dedicated to helping the little guy. Too often consumers are cheated, bullied or swindled and have no idea how to fight back. Many people simply don't have the time to fight, even if they know how. We have the time. We know how. The Marshall Law Firm has extensive knowledge of the consumer protection laws put in place to guard against unfair practices.
We take the time to understand your needs as well as to examine all of the details surrounding your case to help craft effective solutions. Consumer laws are dense and complicated, but we help you understand and protect your rights by keeping you informed throughout the legal process and by making you a partner in important decisions about your case.
We take the time to understand your needs as well as to examine all of the details surrounding your case to help craft effective solutions. Consumer laws are dense and complicated, but we help you understand and protect your rights by keeping you informed throughout the legal process and by making you a partner in important decisions about your case.
Services
Located in the East Bay of San Francisco, California, the Marshall Law Firm provides clients with strong representation and personal attention. I handle small individual cases, complex class actions, arbitrations and mediations, and when advisable, I believe in taking steps to resolve problems without running to court.
Most companies follow the law and give their customers a fair shake, but some do not. When a company engages in fraud or unfair business practices, it can do great damage to the average person. Maybe you bought a product that does not work as intended, or maybe you are being harassed about a debt. Have you paid hidden fees or false charges?
When you buy a product, you have certain rights as a consumer. The most basic rights are that the product will work as advertised and be safe when used as designed. Although many high profile product defect lawsuits are filed by people who have been physically injured, you don't have to be hurt to have your rights violated.
Have you received junk faxes, texts, robo calls or collection calls on your cell phone, even though you did not give out your number? You may have had your rights violated. Fortunately, the Telephone Consumer Protection Act (TCPA) was enacted to protect individuals and businesses from receiving such unsolicited telemarketing efforts.
The Fair Credit Reporting Act (FCRA) was designed to protect consumers from a variety of credit-related issues, including inaccurate reporting of credit information, unauthorized or unlawful disclosure of credit reports, and identity theft. Credit reporting errors can present very serious consequences for your future.
Reviews (18)
Anony M.
Feb 16, 2021
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Chuck Marshall from Marshall Law firm have been awesome to work with. He is very informative and answered/guided us to all the questions we had. After we provided all the necessary evidence needed he took our case. He was very professional yet easy going to speak with. He was able to resolve our case in a timely matter and provided updates on a frequent bases. We were always in the loop of what was happening. If ever needed again, I will surely be contacting Chuck for advise as he would always assured to ask him questions anytime. Again, THANK YOU TO MARSHALL LAW FIRM!
Mike Hughes
Dec 25, 2020
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Liz R.
Dec 16, 2020
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WORST FIRM EVER! I emailed Marshall in hopes of their help regarding a lemon car issue that I'm having at they never got back to until until TWO months later and even when I called and left a message they didn't pick up. Honestly don't even bother with this Firm they don't want to help people out they just care on what benefits them.
Karen A.
Aug 05, 2020
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My son bought a car from a dealer up in Sacramento. The dealer told us that the car had a 3 month/3,000 mile warranty. We were also told that the car had just been serviced.
However after 10 days, the engine had a catastrophic failure. When we went back to the dealer to ask about the warranty, we found that he hadn't actually purchased it. The dealer then purchased the warranty, post engine failure, and told us to wait a couple of days before contacting the warranty company. Basically, he wanted us to commit fraud.
We contacted Chuck Marshall to see if he could help us. He took our
However after 10 days, the engine had a catastrophic failure. When we went back to the dealer to ask about the warranty, we found that he hadn't actually purchased it. The dealer then purchased the warranty, post engine failure, and told us to wait a couple of days before contacting the warranty company. Basically, he wanted us to commit fraud.
We contacted Chuck Marshall to see if he could help us. He took our
Sarah C.
Jun 21, 2020
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I like to assume the best in people and refused to believe that used car salesmen live up to the negative stereotype of being sleazy and dishonest. Well, I bought a car for my 16 year old son, and was promised that the car was in perfect condition and was "like buying a certified pre-owned" car. The condition of the car was grossly misrepresented and needed over $3000 in deferred maintenance very soon after our purchase. I called the dealer who made many excuses. I found Marshall Law firm online and so very happy I did. Chuck Marshall was brilliant. This is the kind of consumer protection
Yvette M.
May 29, 2020
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I am not quite sure why Chuck Marshall received 5 stars because he only gave me a 1-star performance If I could give zero stars I would gladly give. I called Mr. Marshall law firm and he never answers the phone I mean never let alone return your calls. I am kinda glad I never got in touch with him because he is not reliable and I hate trying to hunt down someone who is supposed to be in business. No one is that busy where they can not return phone calls. Get some help
Miguel L.
May 11, 2020
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My mom was part of a fraud/bad car deal from an out of town new car dealership. I knew she did not know what the gravity of the situation was so I stepped in and called Chuck at Marshal Law Firm. It was the best thing I could have done. A Co-worker referred him to me and said he was the guy. I looked him up and all could find were outstanding reviews.
I decided to give him a call and from the very First phone call to the last interaction with Chuck it was very pleasant, professional and speedy process. He always kept me updated and provided necessary documents when needed. He told me exactly how
I decided to give him a call and from the very First phone call to the last interaction with Chuck it was very pleasant, professional and speedy process. He always kept me updated and provided necessary documents when needed. He told me exactly how
Gina L.
Feb 25, 2020
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If you ever need to seek counsel or choose an attorney to represent your case, I give Chuck Marshall the highest recommendation. My husband and I were quite stressed about our car situation, but from the moment that we met Chuck we felt much more at ease. Knowledgeable, patient, thorough, thoughtful and prompt are a few words that describe him. To put it plainly, Chuck exceeded our expectations in every way. If we ever find ourselves in an unfortunate car situation (again), Chuck Marshall would be our first choice for guidance and assistance!
Lance L.
Jan 27, 2020
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Having bought a certified car with a two-year certification , my wife and I thought we bought a vehicle that we could depend on. Boy were we wrong! Of course, just after the certification ran out, we had a major problem with our vehicle.
But thankfully we found Mr. Marshall. With his knowledge and expertise, he informed us the problem should have been told to us before buying the car. In very short time, Mr. Marshall settled our issue with the dealer and we were fairly compensated. With Mr. Marshall's help, we got the "Certified" vehicle we were promised!
We can't recommend
But thankfully we found Mr. Marshall. With his knowledge and expertise, he informed us the problem should have been told to us before buying the car. In very short time, Mr. Marshall settled our issue with the dealer and we were fairly compensated. With Mr. Marshall's help, we got the "Certified" vehicle we were promised!
We can't recommend
Myles M.
Aug 18, 2019
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Gib S.
May 22, 2019
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Had trouble with a Chevrolet dealer on a used vehicle that was advertised with an option that was non operational. Dealer refused to pay for repair. Found Chuck Marshall on line- we made contact and Chuck handled the entire matter expertly. Resulted in receiving a check from dealer for the repair and Chuck was paid by the dealer. It all went down exactly as Chuck described. He is a pro for sure.
Alex S.
Jan 10, 2019
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I bought a used car with a blown engine. The dealership would have discovered the issue, if they would have checked the car the correct way. Chuck was very firendly to discuss my options. However, I did not end up needing his service as the issue resolved eventually and the dealership paid for the engine replacement. Still, communicating with Chuck felt very professional and I am sure who to choose as an attorney if I ever run into a similar issue again.
M. B.
Jun 22, 2018
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The Marshall Law Firm is a 10 STAR firm!
My wife and I thought that it would be tough to get someone to represent us against the car dealer. We felt wronged and very frustrated and thought there was no recourse for what the dealer did to us but we were wrong. Chuck Marshall to the rescue!
We purchased a 2016 Hyundai Sonata Hybrid and thought we received a fair price and that we were treated well too. Because we commute I wanted to purchase a prepaid maintenance contract with the sale. We were quoted $2000 and it would be included with the loan. After signing the contract and paperwork, we took
My wife and I thought that it would be tough to get someone to represent us against the car dealer. We felt wronged and very frustrated and thought there was no recourse for what the dealer did to us but we were wrong. Chuck Marshall to the rescue!
We purchased a 2016 Hyundai Sonata Hybrid and thought we received a fair price and that we were treated well too. Because we commute I wanted to purchase a prepaid maintenance contract with the sale. We were quoted $2000 and it would be included with the loan. After signing the contract and paperwork, we took
Leon B.
Mar 24, 2018
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Danielle C.
Mar 02, 2018
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Deb H.
Feb 21, 2018
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Highly recommend Chuck Marshall: Who took action, and solved a huge problem a vehicle, I purchased 2 yrs ago from a dealership. He always answered questions every step of the way. And the best part I was so happy with the ending results in such short time! Again Mr Chuck, I can not thank you enough!!
K. G.
Nov 07, 2017
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We bought a used Red 2017 KIA SOUL+ VIN# KNDJP3A58H7413475, from Bay Motors on 5/5/2017. Mr. Riskin showed us his 1/13/17 Carfax report. We also pulled our own Carfax report on 5/3/17. However, these reports were useless, as we soon found out.
After we purchased the car, we encountered a series of problems and brought it to our local KIA dealer. The KIA dealer pulled a new Carfax on 8/4/17, which now reported the car had been in an accident, on 10/24/2016!!! We were in shock!! Carfax waited a full 8 months to disclose the accident and the dealer never mentioned anything either. This was unbelievable
After we purchased the car, we encountered a series of problems and brought it to our local KIA dealer. The KIA dealer pulled a new Carfax on 8/4/17, which now reported the car had been in an accident, on 10/24/2016!!! We were in shock!! Carfax waited a full 8 months to disclose the accident and the dealer never mentioned anything either. This was unbelievable
Bryan O.
Nov 06, 2016
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I had a sketchy issue come up with a car I'd just bought from a used car dealership in Santa Rosa. (Many a bad story begins this way, I'm confident.) I had no idea what my rights were, and whether it was a scam, and I needed advice quick. I found Marshall Law Firm on Google and wrote to them through their web site. Chuck Marshall wrote to me the next morning, and offered to call me - get this - from the hotel lobby for a convention he was attending out of town. It made me almost cry.
Chuck looked over my contract, told me exactly what my position was (luckily it was good), and gave me
Chuck looked over my contract, told me exactly what my position was (luckily it was good), and gave me
