When you drive upon Atlas Body Shop, located near the Pearl District, a block away from Ft. Sam Houston, one would think you're driving up to a professional office building rather than an auto body shop. The main office building is surrounded by graceful landscaping combined with a stone fountain in front that'll make you think of Old Mexico.
Here at Atlas Body Shop, we work with most insurance companies. We enjoy building strong working relationships with our insurers so we can better serve our collision repair customers. Atlas Body Shop provides a Lifetime Limited Warranty on collision repairs performed by the auto body shop.
Here at Atlas Body Shop, we work with most insurance companies. We enjoy building strong working relationships with our insurers so we can better serve our collision repair customers. Atlas Body Shop provides a Lifetime Limited Warranty on collision repairs performed by the auto body shop.
Reviews (25)
Mazerahti Sar
Jan 13, 2022
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John Neutzling
Dec 19, 2021
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K. Morrow Baughman Jr
Oct 16, 2021
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Well if I could rate it zero Stars I would. Had first hand experience with the owner and a classic vehicle that was being repaired there I have not seen worse service ever before my life. General manager is a extortion expert. General manager also pencil whipped a bill for $11,000 on work that was obviously not done on the vehicle as I saw the vehicle that day it was worse than it was when we brought it in. Don't be fooled by the fancy front lobby chances are it was bought with extorted money from insurance companies and uninformed customers that were taking advantage of I read in the reviews it
Michael McClaran
Oct 15, 2021
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They had my classic 89 Corvette 8 months never finished repairing my vehicle Chris general manager is it real piece of cake, extorted me out of over 11,000 dollars and lied to me about the work being done on my car when I picked it up it was in pieces the paint job had chips and cracks in was not finished, I rate them at-10
Ms. Lightning
Sep 28, 2021
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Buyer Beware! I was in a pinch and the tow truck driver told me this shop was close. I called and spoke to Elizabeth. The ladies in the office were great. However, definitely down hill from there. After 6 days and $400 later. I still had no estimate. I spoke to the owner who seemed like a decent guy but I ultimately decided to go with another shop due to Alberts rude (and far too busy to help you) attitude. I wish I would have read the reviews first.
Roger Navaira
Aug 14, 2021
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Positive: Professionalism, Punctuality, Quality, Value
These guys are the ultimate professionals and do excellent work. You really get the sense they take great pride in what they do. Thank you Atlas and would not take my vehicle anywhere else for collision repairs.
Services: Interior vacuuming, Auto detailing, Car waxing, Welding, Body & Trim
These guys are the ultimate professionals and do excellent work. You really get the sense they take great pride in what they do. Thank you Atlas and would not take my vehicle anywhere else for collision repairs.
Services: Interior vacuuming, Auto detailing, Car waxing, Welding, Body & Trim
Benjamin Greenspan
Aug 03, 2021
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Atlas Body Shop and Mr. Farias, in particular, earned my trust. After hitting my vehicle, a coworker wanted to pay out of pocket to fix the damage. I wanted wonderful quality work to fix my new car at a fair price for the other driver. I received an estimate from the dealership to repair the body, and I was not confident in the dealership's ability to handle any unknowns. I decided to take the car to Atlas Body Shop. Mr. Farias conducted himself with courtesy and professionalism and made me confident that this shop could handle any all eventualities. Also, Atlas gave an excellent referral for a
Lennette Rodriguez
Jul 16, 2021
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I wouldn't recommend this place I had a slight fender bender minor dent! The insurance company wanted to tell me that my car was a total loss because Atlas body shop was making major changes to my car and billing them excessively so the insurance company was not going to pay more! And decide it was a loss they weren't going to pay more then the total value of car don't see how this minor dent made it a loss ..They fixed the opposite light and try to tell me that the accident was on the left r side of the car when it was obviously on the right side and left that light broken fixing stuff that didn
Hilda Ramirez
Jun 30, 2021
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We recently had some hail damage on my husbands vehicle during the recent hailstorms. Atlas made the process of restoring the vehicles condition so easy. We called in advance for what was needed, they had our rental ready the day we scheduled to drop off the vehicle, the vehicle was returned in the timeframe we were given and the quality was amazing. My husband is in the Army and knowing that this a veteran owned shop I would encourage any service member to trust their vehicles to them. As far as their customer service it has been the best I’ve experienced in a very long time. I wish I remembered
Denisha H.
Jan 28, 2021
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DO NOT use this body shop! After getting approval from insurance Atlas took 3 weeks to complete my trunk. Enrique gave this long story of how they have been in business for over 70 years. Initially I was told my car would be ready on the 15th. On the 15th I received a text message not a phone call that my car would not be ready until the 28th. I was in San Antonio for work and replied that I would be stranded. Enrique did not respond. Suddenly Enrique was no longer at work. I was told he had to go out of town due to his mother in law catching Covid. A little communication would have been nice from
Euihyeon Kim
Dec 07, 2020
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Could have given 5 stars if they explained the delay ahead before I eventually complained. They called me that my car is ready for pick up and I went to the shop around 9 am, and my car was not ready. I met the coordinator and he said my car will be out shortly. I have waited more than an hour. The receptionist lady is very polite and kind. She deserves 5 stars. They promised to update with me the progress but have not contacted me on the timely manner. I know its end of the year and holiday season but, 'as soon as possible' is not the sufficient answer to the question, 'when do you expect to get
Andrea A.
Aug 11, 2020
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If in the unfortunate event you get into an accident, DO NOT have your car taken in by this shop... unless you're down for being without a car for 1 month (and counting) after the "estimated date" of completion. No communication. Deceitful company. Hiked up the price and charging the insurance even more after finishing it a month late and is holding the car even after the deductible was paid on our end. Having to pay for a rental out of pocket because of what they're doing is awful, so long story short - DON'T GO HERE. It's a wonder they're so highly rated on
Kaylynn B.
Jul 18, 2020
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Bee L.
Jan 30, 2020
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Kenny J.
Sep 05, 2019
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Gilbert and staff are very deceitful and unhelpful. I was in a car accident 3 weeks ago and Kia recommended this shop so I had my vehicle towed to this location. With no written authorization nor verbal agreement they decide to start disassembling my vehicle and started "Repairs" I decided a day later I wanted to tow to Select 1 and allow them to do the job to save money, I spoke with Gilbert here at Atlas told him about my financial situation and he assured me he would help me save money and work with me on my deductible. ALL LIES! Worst customer service experience ever. I would not
Abraham R.
Nov 11, 2018
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Had a great experience with atlas body shop on body damage to my truck. It looks amazing! Very pleased with the work that was done. The owner went above & beyond to help me out & so did the staff. Chris leal was very patient with me in explaining the process and kept informed in the progress. Highly recommend atlas body shop
M. G.
Mar 22, 2018
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Ray G.
Nov 26, 2017
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Lindsey E.
Oct 06, 2017
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They did a great job and really wants to take care of their customers. GREAT CUSTOMER SERVICE!! Which is VERY important to me.
I was involved in a hit and run and did not have insurance. They really helped me as far as paying out of pocket. JR was awesome and put me first.
I highly recommend using Atlas Body Shop!
I was involved in a hit and run and did not have insurance. They really helped me as far as paying out of pocket. JR was awesome and put me first.
I highly recommend using Atlas Body Shop!
Lilia H.
Jun 12, 2017
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Atlas was on point every step of the way. JR was easy to work with from estimate to delivery. Cost of the work was very competitive (half of some other estimates). The other people wanted my truck for a whole week. I spent 20 minutes there for the estimate, 15 minutes there for a color match, and 6 hours for the work! Highly recommended.
Randy S.
Dec 15, 2016
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I wish I could give ZERO stars. The WORST customer service follow up. They say they will call and they don't... car has taken 10X longer then I was told. Poor follow up, lies about work completed. Was told it was ready for paint so I stopped by 2 days later and the mangled fender was still in vehicle. I wouldn't wish this place on an enemy.
Charlene C.
Sep 03, 2016
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My daughter and I went to get her car that had been in an accident from this shop it was towed to after accident. These folks are a piece of work. Took over 6 weeks, with no updates. When we called to check status, we were lied too several times. When we finally went to get the car, the absolute nightmare started. I will not go into the long disrespectful, lying, unprofessional, unethical owner and son's collective tag team. I'm rather new to Texas, and was shoked at their very openly poor service. They flipped a "B". If your military or family of, do not use this place. We
Rc F.
Feb 02, 2016
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Nationwide sent me to this bodyshop to get an estimate. I had an appointment at 2:00 pm. I arrived at 1:35 and was told that my adjustor was out of the office and should be back shortly. I waited almost 30 minutes when I heard the receptionist asking other employees to do my estimate both gentleman refused. I asked how much longer and she stated that there was no one to do my estimate. I waited for 1 hour and 15 minutes. Horrible customer service.
Naomi V.
Aug 26, 2015
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Seriously such a disappointing experience with this shop!!! They have had my car for a month and 2 weeks!!! I lost my second job over it. My rental expired from my insurance and have been car less for 3 weeks now. They took WAY TOO LONG AND MADE PROMISES AFTER PROMISES of it being ready by this date to this date and it wasnt. I'm picking it up tomorrow And God willing IT IS TOMORROW FOR SURE and not some other excuse that they need to paint it, blah blah blah I'm beyond PISSED OFF from this experience with them I will gladly tell everyone to find ANOTHER PLACE. screw Atlas.
Phil J.
Oct 04, 2013
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Honestly I think this place is a little deceitful. They start out with great service trying to lure you in as a potential customer and gradually wears off as your car is getting completed.
The actual damage done to my car was fixed with decent results(which is what the 2 stars are for) but the rest, not so much. During the process of getting my car fixed, I would check my car at the shop physically every other day for about 3 weeks. The rear windshield taken off, right rear door taken off with the trunk exposed. The whole time the interior of the car is exposed to a crap ton of dust and
The actual damage done to my car was fixed with decent results(which is what the 2 stars are for) but the rest, not so much. During the process of getting my car fixed, I would check my car at the shop physically every other day for about 3 weeks. The rear windshield taken off, right rear door taken off with the trunk exposed. The whole time the interior of the car is exposed to a crap ton of dust and
