At Waypoint Insurance we believe you deserve complete coverage customized for your lifestyle. For over 150 years we've been delivering risk management services and custom insurance solutions, with more than 1 million policies sold in BC and across Canada. There are so many options when it comes to buying insurance.
We understand insurance can be confusing, frustrating and complicated when trying to find the right coverage for your lifestyle. That's why our team of expert advisors are here to help you navigate your policies and ensure you are protected. Our team works with you to understand your needs and to develop a policy that works for you.
We understand insurance can be confusing, frustrating and complicated when trying to find the right coverage for your lifestyle. That's why our team of expert advisors are here to help you navigate your policies and ensure you are protected. Our team works with you to understand your needs and to develop a policy that works for you.
Services
Waypoint Insurance was founded over 150 years ago on Vancouver Island when the BC Land & Insurance Group recorded it's first transaction in the Comox Valley. Over the decades several small insurance groups were lead by a variety of owners, including Fred Bossom, Bent Harder, P.Anderton & Company and Hickey & Thwaites.
Are you looking for a career where you can help others, find unique solutions to complex problems, and work with amazing people? You found it! We are always looking for great people - send us your resume and tell us a little bit about yourself. At Waypoint, we are proud to offer a number of employee benefits that are designed to bring value to your experience here at Waypoint and engage you as a valued member of the team.
Whether you rent or own your home, our team of expert advisors will tailor your policy to protect you and your property against the unexpected. Whether you are looking to insure a single vehicle, a commercial fleet or your seasonal motorcycle, you can rely on our team of professional staff to find customizable coverage to meet your needs.
Home Insurance protects one of your largest financial investments, make sure you know what you are getting so you can be prepared for the unexpected. Condo Insurance is a great way to protect your contents, your unit improvements, and cover your personal liability. Renting a home? Whether you are a first time tenant or an experienced one, the Waypoint team can help you protect your lifestyle.
Whether you are insuring your first house - or your tenth - you want to make sure you have the right coverage for your family and your investment. Don't worry if you aren't sure what coverage is best for you - that's our job. We will work with you to create a complete picture of your needs and then match them with the insurance product to best suit you and your lifestyle.
Reviews (10)
Dustin Woo
Dec 25, 2021
Report
Does not return emails/phone calls. Website under "contact us" and "how are we doing" only lets you submit 4 or 5 stars. 3 stars and below does not allow you to submit your rating. Why do you need fixed ratings. Seems fraudulent.
Insurance company notifies you 2 weeks after your policy has expired. After many phone calls and emails, it takes another 10 days for them to send you renewal documents. If you choose to go to another insurance company because the new company was able to insure your house sooner than wait for the incompetence of Waypoint, Waypoint charges you a 2.5 month charge as a mid
Insurance company notifies you 2 weeks after your policy has expired. After many phone calls and emails, it takes another 10 days for them to send you renewal documents. If you choose to go to another insurance company because the new company was able to insure your house sooner than wait for the incompetence of Waypoint, Waypoint charges you a 2.5 month charge as a mid
Ali Hamado
Jul 27, 2021
Report
Have always had a positive experience... convenient and efficient. Good place to go and get insurance renewed without no line ups. Always get good service at Waypoint insurance. We've been coming here for years for our insurance. Owner and staff are very friendly,welcoming and knowledgeable who can get you in and out quickly. I highly recommend this place. I always refer family members and friends to go there for their car and home insurance. Keep up the great work.
Brook Powell
Jun 01, 2021
Report
Warren Sing
May 21, 2021
Report
Wendy did her best to get me insurance on a difficult property. Although I went with another broker due the difference in products being offered. I feel the circumstances were out of her control and there was nothing further that she could have done personally. She tried very hard and I know she would put the same effort for you as well. Thank you Wendy.
Richard Hung
Jul 03, 2020
Report
Bought insurance for my car last Saturday, went home and realized that the insurance sticker was missing so went back this morning. Explained my situation to the receptionist and somebody walked out of the office and heard what we were talking. His first comment was "you must have lost it". He repeated it a few times even though I told him I was sure the agent didn't give it to me. Long story short, eventually the receptionist found the decal in their in-basket. He then just walked out the door without even looking at me or offered an apology. Very disappointed in how I was treated and basically
Khawaja Arif
Jun 24, 2020
Report
Critical: Professionalism, Quality, Responsiveness, Value
I called them three time and left voicemails. They did not return my call.I request to cancel my home insurance. They charged me full finance fee for 12 month and can you believe cancellation fee $80. When I asked explanation please poor response🤔
I called them three time and left voicemails. They did not return my call.I request to cancel my home insurance. They charged me full finance fee for 12 month and can you believe cancellation fee $80. When I asked explanation please poor response🤔
Lovern Sherron
Jul 10, 2019
Report
Charles Hervieux
Jan 04, 2019
Report
Steve F.
Jan 26, 2018
Report
S. Kelly
Sep 18, 2017
Report
After having a horrible experience at Discovery Insurance at Hillside Mall I came here and was blown away by the amazing service! The lady that helped me went above and beyond and explained everything clearly to me. The service was fast, friendly, efficient and I left feeling like I had a very clear understanding of everything! I would recommend this place to anyone needing insurance! Great job! Cannot thank you enough for such a positive experience!
