Deluxe Taxi
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Deluxe Taxi
Oregon Taxi was founded in Eugene in 2004 and has since grown into one of the leading private transportation companies in the Northwest. Oregon Taxi is proud to now operate the largest fleet of taxi vehicles in Eugene and Springfield. With a diverse fleet of vehicles and a reputation for superior customer service, Oregon Taxi is your taxi company of choice.

Oregon Taxi's promise is always to be safe, clean and dependable. You won't find stricter vehicle and driver standards. All Oregon Taxi drivers must pass state and federal background checks to ensure passenger safety. In addition, they must pass a sex offender registry check, have no DUIs, and complete a two-day training course that includes classroom, on-the-road and sensitivity training.
Services
When you need on-demand cab service, call on Oregon Taxi. With a responsive, 24-hour dispatch center and the largest fleet of taxicabs in the Eugene-Springfield area, you'll enjoy a prompt pick-up and easy driving to your destination. Oregon Taxi's driver requirements go well beyond industry standards.
Are you ready to start a career with flexible hours that requires little or no experience to get started? Working as a professional taxicab driver with Oregon Taxi may be just the job you're looking for. Oregon Taxi is looking for courteous, self-motivated, hardworking individuals to join the Oregon Taxi family.
Reviews (27)
Rosendo Zendo H.
Rosendo Zendo H.
Jan 18, 2022
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Called to schedule a ride to the airport, got a confirmation # ride never showed up. Got an uber instead way better service, no wonder taxi bussiness are going out of bussiness unreliable
Jonathan Buzawa
Jonathan Buzawa
Jan 14, 2022
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I scheduled a pickup time for several hours later the same day and they arrived right on time. Friendly and polite driver got me where I needed to go. I was worried after reading some bad reviews but I'm glad I gave them a chance
Jeff Collins
Jeff Collins
Jan 13, 2022
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Called to let them know that a driver was running stop signs. Supervisor/dispatch hung up on me as soon as I mentioned what had happened. No wonder this company has a 2.5 rating.
Kristine D.
Kristine D.
Jan 04, 2022
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Thanks Oregon Taxi for coming through for my son when he was stranded at the airport in the middle of the night! So grateful for your kindness. No other taxi services even answered at that time of night.
Emily Chapman
Emily Chapman
Dec 30, 2021
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We scheduled a ride to pick us up from the airport. Not only was the cab 45 minutes late, but we watched our cab drive past us, and pick up three other people without asking their names first. When I dialed the driver directly (who was still within earshot of me) he answered, pulled over, and acknowledged that he picked up the wrong people. He kept me on the line while he called dispatch, who told him to just keep going?? And then he promptly hung up on me before driving off! That was the cherry on top. When I called dispatch again, they promised me another cab within 20 minutes and said that was
Tim Achuff
Tim Achuff
Dec 28, 2021
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I understand being short staffed and behind, but not being able to pick people up on a scheduled ride, not once but 4 times, or being curtious to the customer and giving them a call is kind of ridiculous. I would of Givin a better review if I would of atleast got a call saying they were behind instead of letting me wait. Time to switch to uber though I hate using non local company's.will no longer get my money. This is my first 1 star review
Kirk F.
Kirk F.
Dec 24, 2021
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Booked a taxi for 2:30 am on Christmas Eve with only 4 hours notice. Based on reviews and the short notice we were a little nervous, but our taxi arrived 10 minutes early and the driver was extremely friendly. Would definitely book again. Thanks!
Melody Pittman
Melody Pittman
Dec 20, 2021
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They used to be great, ever since they switched the the automatic voice system they are terrible. They left my guest waiting over 2 hours, when I called they said they stopped but no one was there, that's a complete lie as we were both waiting the entire time
Andrew Kokkino
Andrew Kokkino
Dec 19, 2021
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Horrible experience trying to pre-schedule a pick up. Very unreliable trying to schedule ahead. Despite having email confirmation followed by a follow up telephone call confirmation twice, they simply bother not to show up. Then they sent a driver who blew us off for another fare. Do not expect to get picked up despite having a confirmation. The problem in this town is having so few options which allows this kind of behavior to stay in business.
Heidi Bannon
Heidi Bannon
Oct 28, 2021
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If I could give a ZERO, I would!!! 20 Minutes late (I understand they are short on drivers), BUT… no acknowledgement, he didn’t wear his seatbelt, didn’t wear a mask, the car was trashed.. it looked like he just rolled out of bed. TOTAL CREEPER VIBE. Good thing I didn’t miss my flight.
Oscar Delpino
Oscar Delpino
Sep 29, 2021
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This is the second time they said they will be there and they are not. The first time they charge us for it after they were 30 minutes late. This time they told us that we where over reacting because the cab was not there after 3 minutes... then the dispatcher said... it's going to be 15 to 20 minutes... a text or phone call would have been nice. Sooooooo unprofessional...
Hallie H.
Hallie H.
Sep 09, 2021
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We booked a ride to the airport, 3 days in advance, for 4:15 AM. The driver arrived 15 minutes late, through no fault of her own: the company pinged her at 4:05 when she was 22 minutes from my house, to notify her of the ride. She was friendly, clean, and polite, and ran red lights rushing to get us quickly and take us to the airport, so we have no qualms about the driver. However, her tardiness caused us to miss the checked bag cutoff time, which meant we had to completely reschedule our flight for later that day. This was incredibly frustrating, and trying to submit a complaint on their online
Axon Songs
Axon Songs
Sep 02, 2021
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Booked a ride 12 hours in advance for a 6:15 surgical arrival. No taxi. When I called I was told "we have no drivers and don't know when we will get one". No text, no call, nothing. I finally received a call from a driver a half hour late; I was already at my destination, thanks to a neighbor. Totally unprofessional operation. To be avoided at all costs.
Michael S.
Michael S.
Sep 02, 2021
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Really dirty car, the driver wasn't wearing mask, and his gps wasn't working. I paid with a card and he looked right at me and asked if I wanted to leave a tip, which was awkward. Overpriced for the experience.
Scott M.
Scott M.
Aug 19, 2021
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Taxi's by their nature are hit or miss; it's driver dependent. If you need a ride when everyone else needs a ride you might have a wait, especially during morning hours when no one wants to be awake driving. There's also a general shortage of workers all around thanks to covid, and taxi drivers are no exception. This company is solid, tries their best and have nice vehicles. Drivers obtain a permit, go through a DMV & background check and have training. Dispatchers are friendly and communicate effectively.

Not sure why this company only has 2 stars. I guess getting a DUI or
Kenneth C.
Kenneth C.
Aug 12, 2021
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Easy to book a taxi for future use but terrible for action. I need a taxi for an early morning doctors appointment. I have used Oregon TAXI before so therefore all of my personal information was already in the system. Almost immediately after booking the taxi I received a text confirmation that my TAXI post to be at my house for a 7 AM departure. At 6:55 I would outside to wait for the taxi. At 705 no TAXI. I called And was put on hold At 7:10 whenever the operator came back online I canceled the TAXI and found other transportation to my appointment. Needless to say I was late for the appointment
Laura U.
Laura U.
Jul 22, 2021
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I work with memory care at me facility and have been waiting for a taxi for 1 1/2 hours that was supposed to be an ASAP pick up. I called dispatch after an hour of waiting and they told me that they are waiting for someone to pick up the call. The driver seemed irritated, not at us but at dispatch. This is not the first time I have been disappointed. Yesterday morning I had to take another resident, by these guys, to a PT appointment. The guy taking us there was amazing and friendly, the guy picking us up was not. Just a simple hi, which is fine, some people aren't talkers, but he started
Drew E.
Drew E.
Jun 27, 2021
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No idea why there are only two stars for Oregon Taxi. I've used them four times while in Eugene and another friend has used them twice. The dispatchers are courteous, and friendly, the drivers are prompt, and willing to talk about anything Oregon / Eugene, they send texts confirming that your car is coming. Other taxis in town haven't answered or returned calls. I'm more than satisfied with Oregon Taxi and my friend has been more than satisfied with them. Prices are completely fair as well. Five Stars.
Leslie B.
Leslie B.
Mar 21, 2021
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Excellent experience. Driver arrived early for a very early trip to airport. Very smooth transaction.
Ammon C.
Ammon C.
Feb 21, 2021
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When you call 3 hours in advance and set up a pick up time, then call again 30 min before pick up to ensure said pick up is ready. Then you call to check in just to find out nobody is coming to get you and it's 12:15 AM

Drivers fault but I don't care, I got left stranded after traveling from the Arctic Circle!
David P.
David P.
Dec 24, 2020
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Much better now a days. On time and clean. Great driver too! Will use again. And they have shields in the cabs now as well. Love to see the improvements.
Hongdb B.
Hongdb B.
Oct 19, 2020
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I've had to use Oregon Taxi twice to and from medical appointments when my illness made it impossible to even drive my own car. Each time (two very different drivers), the drivers appeared on time, and got me to my appointments on time. They gave me the help I needed, with patience, to get in and out of the cab and deal with my assistive devices. I had two very different drivers, but each, in his own way, had a very professional personality and very pleasant demeanor. They could tell when and if I was in the mood for chat, and reacted accordingly. I will use Oregon taxi every time I need a
Rhonda H.
Rhonda H.
Jul 14, 2020
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*the several times that my disabled husband has needed a cab via ride source, the dispatcher has been rude to him. my husband uses oxygen due to copd and asthma. he also uses a cane/walking stick for balance. theres times that my husband is a little slow because of his health issues due to his breathing problems and he had to call dispatch for a 15-20 min later pick up time due to an asthma attack. the dispatcher is often rude and disrespectful to him. saying "I cant keep having you change the time of your pick up you need to call the night before if you are gonna be running late." please
Greg C.
Greg C.
Feb 12, 2020
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Totally fed up with Oregon Taxi. From now on Uber and Lyft, even if it costs a little more. Yeah...I'm that fed up with deception, sleaze, stinking drivers, and late pick-ups.

And don't reply with a bogus "free Oregon Taxi card with a credit" for prior poor experiences because the driver doesn't seem to know how to run a Oregon Taxi card with a credit. As a matter of fact I have encountered drivers who don't even know how to run a simple Visa card....read on...

First of all we scheduled a pre-arranged pick-up for a drive to Eugene airport the next morning at 4am
Blake S.
Blake S.
Dec 24, 2019
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Very happy with Oregon Taxi as they always seem to pick me up and get me home pretty quick depending on how much business is going on in Eugene. My experience has been a good one since they also work with Oregon health plan in such an excellent way. I highly recommend giving them a call when you need a ride home and remember if you've been having a good time out drinking make sure you take a taxi home and if you're going to take a taxi call Oregon Taxi
Suzanne B.
Suzanne B.
Oct 24, 2018
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I always had used Oregon Taxi until they forgot to come to my home to take us to the Airport. I called the night before at 7:27 pm ordering a Cab for 6:30 am on September 26, 2018. I thought by calling the night before I would give them plenty of notice that we needed the Cab to take us to the Airport. Well at 6:40 am NO CAB. I called and they realized they forgot to send a cab. They kept me on hold trying to figure out what happened. She said I can have one there in 10 minutes. By this time we did not want to be late for our plane, so we grabbed our keys and drove ourselves to the Airport
Jeremy B.
Jeremy B.
Feb 15, 2018
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Oregon Taxi has gotten better.
Pros:
Usually on time. Clean cabs. Mostly decent drivers. Take the quickest route MOST of the time. Reasonable prices. Short wait times. More dependable than most.

Cons:
The app and web bookings never work.
Dispatch never tells the driver the name of the business or building you are going to.
Sometimes you get shady drivers that charge you double.
Sometimes you get drivers with a bad attitude.
Sometimes you get drivers that take the long way.
They will not pick up at the location of any UO event, (Autzen Stadium, Matthew Knight Arena...) even though they have