Morgan Marine

Staff and owners are extremely knowledgeable. While they didn't have time to accept my boat for service, they were very helpful in working me through a possible diagnosis and pointing me towards a shop that might be able to help get me in. I would recommend spending your time and money at Morgan.

Great store full of amazing people.
Zero pressure knowledgeable sales staff.
Won't be my last trip here....
If you want a Hobie .. this is your place..... and all the accessories to rig my yak..

If your rich u can enjoy the little boat on the water , for the less unfortunate try across the lake.

Hopeful staff and good selection. We bought a sup board and because it would have taken they as long to get it on our car as to drive it the 5 minutes in their truck they delivered it! So nice.

I’d NEVER go to this establishment again!
We went to pick up our boat and while we were finishing up filling out the paperwork, they allowed another group to go in front of us and take our boat. We then had to wait an additional THIRTY minutes while they prepared a different boat for us. They didn’t offer anything to compensate for this event and instead told us it’s a monopoly system and there are always more than enough customers so we’d have to deal with their atrocious service. They never once apologized and instead blamed the whole event on us. We spent over $600 today on renting

Great service! We've been so happy with every interaction! From buying Hobie Mirage Kayaks to every Boston Whaler accessory you can imagine! Very knowledgeable and helpful!

Always been there for our family for our boat repairs, and very professional folks. The gas dock for boats on the water is a little tight for a bigger boat and you really should have an experience captain getting in and out of the marina, but its a nice set up! The dock store and showroom are also very well done and always full of the newest inventory. 100% recommend Morgan Marine.

Great prices, staff were friendly and helpful. A friend of mine and I bought bought kayaks here on the same day, and the salesman helped us both set up for a test drive and pack up before purchasing. They even knocked the price of the paddle off for my friend since he didn't need one.

Our experiences with Morgan has been, almost consistently, negative. I am not quite sure how to explain it, other than, for the most part, they seem kinda begrudging, rather than accommodating, in their attitude.

Sooooo rude. Too many other options on the lake to have to go here. Don't bother. The owner is the catalyst for the attitude.

Unfriendly. Inflexible. Overpriced. Don't waste your time here. No sense of customer service and they charge extra fees for every little thing.

Would you believe they actually wanted to put a technician on the clock to look up a mercury part number so that I could buy the correct part. It's not enough that they charge exorbitant parts rates, they wanted to tack on a service technician look up rate. That's a first for me and definitely earned a poor review. I would rate this as poor customer service and would never go back.

We rented a boat for the afternoon from Morgan Marine. Everything was smooth and easy and having dealt with multiple staff members, everyone was very engaging and friendly. Definitely felt like a family owned shop that cared. Their main shop seemed full of anything you may need for your boat, from water skis to lights, anchors, buoys, you name it, they probably have it. Their marina looked well kept along with their boat storage, but we were here to get out on the water! It was actually a pretty cool process to get the boat. It starts on dry dock being picked up with a forklift and then placed

When a person wants to charge high $ prices, it should be high quality equipment. Unfortunately, that is not the case with Morgan marine. they take a good quality wakeboard and throw on the cheapest bindings one could find, and hand it off as if it's worth the $ amount. This is truly not the case.
One of the employees admitted to this sentiment.
The awful board bindings became so loose, mid wakeboard ride, that the board slipped off my children's feet on three separate occasions, the last occasion bruising one of the ligaments in my daughters foot.
Another employee was irresponsible

I wish I could leave no stars. The staff here are incredibly rude and unaccomodating. I came with a group of colleagues looking to rent a boat for the afternoon and when they were all booked, I asked for a recommendation of another rental place we could try. In an attempt to be just plain difficult as we weren't a potential profit for them, the staff dismissed me saying to just "download the app". I then said I was unfamiliar with the region and asked for a recommendation of another lake or river nearby we might be able to try and the so-called manager "Ryan" sarcastically

Do yourself a favor and try a different marina. The prices are high (try east bluff marina for more reasonable rentals) and I am not sure what is going on with their staffing but it seems overstaffed with a bunch of young girls who aren't sure what is going on. The manager? (Jeff) seems knowledgeable but I witnessed him make some condescending remarks. The lake should be enjoyed...so take your business elsewhere.

We have been using Morgan Marine to service our boat since 2009 and we've always been pleased with the team & their responsiveness to our needs. Last week we went in to look at new boats. We found a new 2013 Larson that we loved. They gave us a great trade in price and made the whole process so easy. Ryan delivered the boat to our house on the lake and drove away in our last one. Ryan is really knowledgeable in sales and Jimmy is the best in service. We plan on being lifelong customers!

I bought a new boat from Morgan about three years ago and have it serviced and stored for the winter there ever since. The last time I picked it up from storage we noticed a large dent in the side panel. When I brought it to the maintenance manager's attention, he claimed that it could not have bee done by them and refused to discuss it further. When I spoke with the manager, he said that he investigated and was sure that they were not at fault. He insisted that myself or someone else in my family must have been responsible. As I was the only person who touched the boat when I left it

I went there when we were shopping for a used boat. I was just beginning the search and was looking for information and helpful sales people. I looked at a boat in my price range and when I expressed interest in it and wanted to drive it, they actually said "i'm not going to put it in the water for you to test it if you don't think you'll buy it". Seriously? You sell boats. The attitude was unbelievable...I took my business to a marina on Conesus lake and had a much better experience!