Your plumbing & HVAC company has a unique opportunity and responsibility to help protect the environment while saving you money. Whether identifying ways to reduce water consumption or fossil fuel usage, we can help make a difference. However, finding a trustworthy, reliable and responsive company that cares about their impact on the environment can be tough.
Big Blue is here to help you with your plumbing, heating, or cooling needs. We offer fair and upfront pricing, skilled technicians, and prompt service. How can we help you today?
Big Blue is here to help you with your plumbing, heating, or cooling needs. We offer fair and upfront pricing, skilled technicians, and prompt service. How can we help you today?
Services
Since 2007, Big Blue Plumbing has helped home and business owners throughout the Somerville, Cambridge and surrounding areas save resources by promptly fixing all types of plumbing & heating problems, upgrading to more efficient products, and identifying small investments with big results.
If your basement is filled with water, if your toilet is in rebellion, if your heating is cooling and your cooling is heating, you will speak to a caring human being, not an answering machine.You'll be talking to a professional ready to meet your emergency needs. We will gladly come out to your home and/or business to give you a Free estimate.
If your basement is filled with water, if your toilet is in rebellion, if your heating is cooling and your cooling is heating, you will speak to a caring human being, not an answering machine.You'll be talking to a professional ready to meet your emergency needs. We will gladly come out to your home and/or business to give you a Free estimate.
We know you are probably asking yourself the question: why should I work for Big Blue Plumbing? Well, read on for some pretty good reasons why you should be interested in joining our team. Opportunity for growth and advancement - Big Blue makes every effort to promote from within. We are committed to plumbing excellence.
At Big Blue Plumbing, we provide fast, reliable, and guaranteed service for commercial and residential plumbing needs. From fixing clogged drains to installing new fixtures, we're here to help. Our fully-licensed technicians are committed to answering your questions directly and honestly. We stand behind our work with a straightforward service guarantee and top-quality parts.
No other single system in your home plays a larger role in your comfort or how much your utility bill will be than your heating and air conditioning system. Count on Big Blue to handle all of your HVAC service and replacement needs. We specialize in cost-effective solutions to keep your home or business comfortable all year round.
Reviews (13)
Elana Feinberg
Nov 05, 2021
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Love these guys! They initially revamped my HVAC in 2018, and convinced me to get the mini splits which have both heat and A/C and are much cheaper than central air. Fast forward to 2021 when I woke up with no heat and hot water. They were responsive, came by 8:30 am, and fixed it by 9:30. I had forgotten to get it serviced, and the pressure went out. Because I had the mini splits, I also had some heat. They are always very nice and timely!
Abby Getman
Oct 04, 2021
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I have worked with Big Blue a few times and have been happy each time. My most recently time was an emergency weekend situation. Adin was the on-call weekend technician. He was so great to work with. He was very communicative about his arrival time and continued to update me as he got closer. He was so helpful, explaining what should be fixed today and what could be fixed on a day that would be a regular day rate (as opposed to the emergency weekend rate). He fixed the problem very quickly and thoroughly. Thanks Adin!
Kate Neumann
Aug 30, 2021
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I've had them out twice already, for different issues with our new (to us) home. The office actually answers the phone and they have a lot of availabilities to schedule work. They send a different plumber depending on who is available. So far both the people were on time (early end of the window), very professional and happy to explain everything they were doing even without me asking questions. I will continue to use them for all my plumbing/heating needs!
Mary Ruhl
Jun 20, 2021
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Melba M.
Mar 14, 2020
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These guys are a bit expensive & I'm tempted to dock a star for that but I keep coming back because their service is over the top. Responsive, even after hours. Willingness to puzzle the plumbing problem over the phone (general questions) & affable, punctual plumbers. And the office staff are wonderful. Extra helpful & all well informed.
Ryan M.
Nov 10, 2017
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Two stars because the work itself was fine (edit: Downgraded to 1 star. They damaged the seal on our tub so the kitchen ceiling leaks when we shower... Yeah, not great.) Administration and payment were a nightmare!
My husband scheduled the initial consultation and appointment for replacing a leaking pipe. That itself was $195, and he was given a verbal ballpark of $1800 for two plumbers for 6-8 hours for the rest of the work. Okay, sounds good. He talked to Donna at Big Blue and was told that a formal quote would be emailed for our review. The quote was never sent (I didn't know this at the
My husband scheduled the initial consultation and appointment for replacing a leaking pipe. That itself was $195, and he was given a verbal ballpark of $1800 for two plumbers for 6-8 hours for the rest of the work. Okay, sounds good. He talked to Donna at Big Blue and was told that a formal quote would be emailed for our review. The quote was never sent (I didn't know this at the
Poonam P.
Feb 18, 2017
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J. R.
Jul 06, 2016
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Used them for s clogged sink. First, they tried to used a forced air machine but it was no good. They then subcontracted out to another local vendor and snaked it. The subcontractor was annoyed, kinda unpleasant and complained how my plumbing system is not adequate like I could have something about the structural issue. He seemed to hate life and said any inadequacy was because my plumbing system sucks and then 15 minutes he finally snaked it. Didn't tip him because he had a piss poor attitude. Cost me $300. Would I use them again??? I don't know, he did fix it, and the charge was the
Derek D.
May 06, 2014
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Best plumbing service I have found in the Boston area. Very transparent, down to suggesting that work is not required that i had asked about even if it would make them money. Also punctual and give realistic estimates.
Never had a bad experience in the 4-5 jobs i have had them do from servicing central air units, installing a gas dryer, replacing water heaters and fixing a broken faucet for my hot tub.
Could not recommend more highly...
Never had a bad experience in the 4-5 jobs i have had them do from servicing central air units, installing a gas dryer, replacing water heaters and fixing a broken faucet for my hot tub.
Could not recommend more highly...
C. L.
Jan 23, 2014
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I'm writing to express my gratitude and extreme satisfaction with the emergency late night service that Big Blue provided on the night of January 2nd. Around 9:30pm, I found water streaming thru my mud room from a burst baseboard pipe in one of my second floor guest bedroom. We had been using an electric space heater upstairs in our main bedroom in an attempt to save some heating cost. Once I found the source of the leak, I called the emergency line and got a call back from Kumar about 20mins later. He said he would try to get to my place in 20 mins. He arrived right around twenty minutes
Lucy Y.
Aug 07, 2013
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I was pretty frustrated with Big Blue Plumbing & Heating. I had a leak in my basement, read all the great reviews on Yelp, and gave them a call.
Donna asked me to send in a picture of the leak (a hose had been duct taped to a pipe, and that was leaking). I did. She then told me that her guys said the picture was very helpful, and it would take them ~3-4 hours to fix at $95/hour, plus parts, which could cost around $200 or more.
I walked the picture of my problem over to my local hardware store, where the plumber sold me a roll of silicone rescue tape for $10. I fixed my own problem, cutting
Donna asked me to send in a picture of the leak (a hose had been duct taped to a pipe, and that was leaking). I did. She then told me that her guys said the picture was very helpful, and it would take them ~3-4 hours to fix at $95/hour, plus parts, which could cost around $200 or more.
I walked the picture of my problem over to my local hardware store, where the plumber sold me a roll of silicone rescue tape for $10. I fixed my own problem, cutting
Mmarie G.
Jun 15, 2013
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I will again endorse this guys! No matter what the issue is they have come when they said they were coming and very courteous, I would give them more than 5 stars if that was an option.
We had a problem after hours, I left a message on their "emergency line" got a call back within 10 minutes and the problem was fixed promptly.
Thanks Big Blue!!!!
We had a problem after hours, I left a message on their "emergency line" got a call back within 10 minutes and the problem was fixed promptly.
Thanks Big Blue!!!!
Kitty L.
Dec 06, 2012
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**Update**
They're awful. Turns out they fixed my toilet improperly. Just had to call a different plumber out because (once again) my toilet would not stop running. He opened the tank and said, "well, here's your problem. Did you have your toilet rebuilt recently? I said, yes....about a year ago. He said, whomever did this should have their plumbing license revoked!" They didn't trim the trap primer causing syphonage. My toilet has been running BECAUSE of the shoddy work that Big Blue Plumbing did.
They did come out quickly and fixed my problem right away - in
They're awful. Turns out they fixed my toilet improperly. Just had to call a different plumber out because (once again) my toilet would not stop running. He opened the tank and said, "well, here's your problem. Did you have your toilet rebuilt recently? I said, yes....about a year ago. He said, whomever did this should have their plumbing license revoked!" They didn't trim the trap primer causing syphonage. My toilet has been running BECAUSE of the shoddy work that Big Blue Plumbing did.
They did come out quickly and fixed my problem right away - in
