American Heritage Fireplace was established by combining extensive expertise in the hearth products industry with technical skills of the trade. Our company specializes in hearth products, parts, service, and fulfilling the needs of the construction industry and the general public. American Heritage Fireplace operates retail showrooms and contractor warehouses in Chicago, IL and Milwaukee, WI.
Our showrooms are staffed with professionally trained and qualified personnel able to answer any of your fireplace related questions. Each showroom displays more than 60 burning vignettes featuring the largest selection and variety of hearth products in the industry. Our field sales staff will meet you at your project site or your home to discuss which fireplace system best suits your needs.
Our showrooms are staffed with professionally trained and qualified personnel able to answer any of your fireplace related questions. Each showroom displays more than 60 burning vignettes featuring the largest selection and variety of hearth products in the industry. Our field sales staff will meet you at your project site or your home to discuss which fireplace system best suits your needs.
Services
American Heritage Fireplace is your one stop source for all service related issues involving a fireplace, stove, insert or chimney. American Heritage Fireplace is a full service Fireplace and Chimney company. We offer services ranging from full construction of new fireplaces and most service related issues to complete tear down and rebuild of existing chimney structures.
London House Chicago boasts an utterly unique, tri-level rooftop venue called LH that features hearth installations by American Heritage Fireplace. Consisting of indoor and outdoor dining/lounge areas, LH offers reimagined American fare and cocktails in a setting that inspires those at the top of their game to engage, sip, converse, taste, connect and exchange ideas.
American Heritage Fireplace goes to great lengths to bring you the best selection and variety of hearth products available. From across the United States and throughout the world we have assembled what we believe to be an excellent representation of fireplaces and stoves from the past, present, and future.
DaVinci is a fusion of fire and iconic, contemporary design - The epitome of the perfect decorative, non-heating custom gas fireplace in all areas of design, innovation and functionality. With DaVinci, there are no design limitations. Reflective crushed glass floor with multi-colored interior LED lighting (user friendly wall switch included).
Whatever your design aesthetic or style, you'll find the perfect modern fireplace with European Home. European Home offers a complete line of contemporary indoor and outdoor gas and wood fireplaces. We've got you covered: from linear to vertical, from suspended to see-through. All our products focus on clean lines, cutting edge technology and high-quality materials.
Reviews (6)
Nancy Graham
Jan 27, 2022
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I recently scheduled a cleaning for my fireplace and was very pleased with the service. The technician identified a potential issue with the firebox ceramic tiles and provided a couple solutions to consider on a future visit. Appreciated the good service + insights, will definitely recommend American Heritage
Cathy Dixon
Dec 26, 2021
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I have two gas fireplaces from American Heritage installed years ago. Miriam was very helpful when I was scheduling a repair call. She recommended I forward detail on the model before the repair call to avoid charges for a return call if they didn't have the part on the truck. Ray (repair technician) did a great job during a very busy time of year. He answered my questions and gave me some insights about problems I was having with a second fireplace. Super service and I learned about FP maintenance.
Brad Black
Dec 25, 2021
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American Heritage sent Christian over to service our fireplace gas logs. He was a very pleasant guy and quickly assessed and corrected our problem. The logs burn better than ever. There was a bit of confusion about the billing but Michal, who I believe is the service manager, was very understanding and we quickly resolved that as well. We will be using AHP again in the future for our fireplace and outdoor firepit needs.
Utah Carol
Nov 26, 2021
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A beautiful fireplace refresh. American Heritage Fireplace came in, the crew organized, safely masked up and both with “smize” as Rihanna likes to say. The team replaced the pilot assembly efficiently and professionally. Plus, the reset they gave us for the logs and embers for our ventless is the best we’ve ever had! Beautiful and looks almost real. Sooooo looking forward to the Chicago winter now! We will be toasty.
Lauren Aguirre
Oct 19, 2021
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Completely dissatisfied with American Heritage from start to finish and would recommend you take your business elsewhere.
Their sales and customer service teams are seriously lacking, especially when you consider the premium price of their products and the nearly $7,000 we spent on our fireplace. Every request we sent, we had to follow up – shouldn’t that be their job?
After an installation error, they gave us the run around and left us an additional bill for the repair work. Very disappointed in our entire experience, and now they have to come back for a 4th time because of another error
Their sales and customer service teams are seriously lacking, especially when you consider the premium price of their products and the nearly $7,000 we spent on our fireplace. Every request we sent, we had to follow up – shouldn’t that be their job?
After an installation error, they gave us the run around and left us an additional bill for the repair work. Very disappointed in our entire experience, and now they have to come back for a 4th time because of another error
Frank Varga
Jul 29, 2021
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Stopped in at 4:55pm (didn't realize they closed at 5) to ask about a vent for a heater. Everyone was super helpful. They took the time to show me what they had but it was too big for my application. Recommended another company and even offered to order the parts if I could not find them elsewhere. Outstanding customer service!
