Imagineers has been providing high-quality property management services to Connecticut homeowner associations since 1981. We are one of the longest serving and most experienced condominium management service organization in Connecticut. We have been providing property maintenance services to condominium, homeowner associations and rental properties for over 35 years.
Imagineers has a large staff of in-house dependable, skilled and experienced property maintenance personnel. We have been successful in providing general carpentry, remodeling and restoration services because we make today's customers tomorrow's references. We offer the stability and familiarity of an organization which has been in business since 1973.
Imagineers has a large staff of in-house dependable, skilled and experienced property maintenance personnel. We have been successful in providing general carpentry, remodeling and restoration services because we make today's customers tomorrow's references. We offer the stability and familiarity of an organization which has been in business since 1973.
Services
At Imagineers, one single philosophy has led us since the beginning. To be the best at providing high-quality property management and housing services to the Connecticut housing industry. We have earned a strong reputation in the market as an experienced management company with deep employee assets to best support a community's needs.
Our approach to community management is to provide substantial and comprehensive management support to Board leadership in order for the Board to accomplish its objectives. We assist Boards in two general ways: 1. We provide professional analysis and advice on community problems and challenges. 2. We efficiently execute the Board's action plans.
Imagineers is a full service rental property management company. We take the concerns out of owning investment property. Our company specializes in the management and leasing of residential and federal, state and tax compliance properties. When searching for a professional company to manage your investment, consider Imagineers rental property management.
Imagineers started this business in 1984, as a complement to our property management operations. Today, construction is a major corporate activity. Our customer base is broad as is our production capability. We build custom additions and all types of renovations and remodeling projects. Insurance restoration is also a key component of our business.
Imagineers has been providing property maintenance services to condominium, homeowner associations and rental properties for over 30 years. Imagineers has a staff of in-house dependable, skilled and experienced property maintenance personnel. Each property maintenance staff member is properly licensed and insured for the work they perform.
Reviews (17)
Mitchell Foote
Nov 02, 2021
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The are awful about returning calls, they never fix something that is a Condo responsibility in a timely manner, they HORRIBLE about keeping track of the condo fee coming in and it seems like they only deposit checks once a month and also never seem to keep up to date data. I received a bill for October's Condo fee but I sold the condo on 9/24/21! Get with the program folks. If you can avoid any condo where they are the provider.
Frank Spencer
Oct 04, 2021
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Hello, this is Frank from the previous review regarding my problem with common charges still being withdrawn from my bank account even though all paid in full when unit was sold in previous month...
**They said they were taking of it all and sending me a check for the full amount of $ 325.05......I sincerely appreciate their attention and follow through........The proper form had just not been filled out and sent to them by the attorney/real estate agent even though the form was available and had all been paid for in advance ..
***I take back my previous harsh comments and part of the reason
**They said they were taking of it all and sending me a check for the full amount of $ 325.05......I sincerely appreciate their attention and follow through........The proper form had just not been filled out and sent to them by the attorney/real estate agent even though the form was available and had all been paid for in advance ..
***I take back my previous harsh comments and part of the reason
Frank Spencer
Sep 25, 2021
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Stay Clear of this management company and seriously, seriously, seriously be cautious about ever owning or living in a condominium association property under contract using Imagineers, LLC as management company.
****Just one more of my headaches and their thieving negligence over 9 years ? I sold my Plum Tree Heights Bethel, CT 06801 August 11, 2021 with all details of every sort including the fact that all common charges had been paid in full by me for entire month of August on 8/5/2021 of $325.05 monthly per usual auto withdrawal from my bank account. Balance from 8/12/21 to 8/31/2021 prorated
****Just one more of my headaches and their thieving negligence over 9 years ? I sold my Plum Tree Heights Bethel, CT 06801 August 11, 2021 with all details of every sort including the fact that all common charges had been paid in full by me for entire month of August on 8/5/2021 of $325.05 monthly per usual auto withdrawal from my bank account. Balance from 8/12/21 to 8/31/2021 prorated
Jason Celis
Jul 04, 2021
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Theresia Harpster
May 28, 2021
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They do not take care of the landscape at all like they should. They walk on you patios when ever they want, don't care about the trash that others put into our trash Ben's and recycle Ben's as well! Only care about there back pockets. They break there own BIBLE LAWS as much as they can. Never rent or own any property if they have a hand in it! Very good on playing favoritism on who they like. Don't care that our loved ones, neighbors, friends live or die with the world pandemic! If there was a star that was here a big minis I would have put that one.
Arlene Garcia
Mar 04, 2021
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This complaint has been resolved.
As a resident in this community for 13 years, I am appalled by the poor management, bully tactics and lack of communication. Claudia, the property manager, has not addressed any of my concerns.
I have yet to hear back from her. The recent snow plow company is terrible. The company makes noise all night and still has not cleared the snow for parking in front of my unit.
Another member of the community falsely made a report against my partner and Claudia sided with her erroneously. My partner has combo plates which are not commercial plates. I had to educate the
As a resident in this community for 13 years, I am appalled by the poor management, bully tactics and lack of communication. Claudia, the property manager, has not addressed any of my concerns.
I have yet to hear back from her. The recent snow plow company is terrible. The company makes noise all night and still has not cleared the snow for parking in front of my unit.
Another member of the community falsely made a report against my partner and Claudia sided with her erroneously. My partner has combo plates which are not commercial plates. I had to educate the
Corey Taylor
Mar 01, 2021
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Imagineers hired a roofing company to shovel some roofs in our complex. The company dumped 6 feet of snow against my rear door and windows of my condo leaving all rear exits blocked. Due to the layout of our condo, the rear is the best and really only way to quickly leave if a fire occurred. I called and explained the situation over voicemail(calm and nice). I got a call back telling me that it is not their responsibility even if they did block every rear exit of the condo and that the roofing company will NOT be coming back to address the issue. . I called back and explained that this is a huge
Lisa Hibler
Nov 07, 2020
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If google allowed zero stars, Imagineers name would be listed. This is by far the worst property management company I've ever dealt with. Being a landlord for multiple properties across the country. I would not recommend them as a business or the condominium’s they manage. I don't know where to start with this review but at a high level, the quality, value, responsiveness and professionalism of the staff is sub par. I’ve had multiple issues that are consistently ignored from the staff. I follow the appropriate channels of communication(email and their online portal) to report common HOA issues
Marie Bodensiek
Sep 17, 2020
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TERRIBLE! Imagineers replaced my PM company where my rental unit is in Countrywood Hills. I was notified by mail to the rental unit except I do not live there and never received any notices so I continued to pay my HOA fees to the old company (who was much better than Imagineers). My check was returned because it was never deposited because I sent it to the old company. Rather than call or use the correct mailing address they sent me to collections! I now have to pay legal fees and a fine to this company all because they did not do their due diligence. JoAnn is a very rude, condescending piece
Concerned Resident
Aug 23, 2020
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Worst property maintenance company. Takes forever for anyone to respond to you if you ever need help. No one ever available when you call. They may get back to you weeks later but never help. Lady in accounting was not helpful. Charged me 4 months of late fees but never notified there was a problem the first month. Totally dissatisfied with their services. Absolute worst customer service. I would give zero stars if possible.
Craig G.
Jul 04, 2020
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These folks are the WORST!!! Stay away from any apartment complex or condo community they are managing! They are not only NOT RESPONSIVE, they cut every corner they can! For a simple re0set of an air conditioning unit they took 4 days in sweltering heat--despite repeated calls and emails. These are the worst I've seen....
and that's saying a lot! I think our condo complex contracted with them because we are going broke and they were low bid...
and that's saying a lot! I think our condo complex contracted with them because we are going broke and they were low bid...
Melody M.
Jan 30, 2020
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Sasha S.
Nov 20, 2019
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Agree with the last couple of reviewers. They employees don't answer inquiries in a timely manner, if at all. They act surprised when you point out that an issue has been outstanding for weeks. Interoffice communication is poor based on my experience. The employees clearly don't have any incentive to be helpful or innovative. If I were on the board of my condo association I would start preparing an RFP and find a replacement.
Julie H.
Sep 19, 2019
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Maura D.
Feb 03, 2019
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Steve B.
Nov 23, 2018
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Not good. I never get a response when I send an email with a question or a concern or problems at the residence, which has happened many times over the year. My roof needed work for several years and I never got a response or a general timeframe for when it would be fixed. I've been with the association for 15 years and they threatened to fine me $25 a month if I don't sign a paper saying I live there, when nothing has changed. The CT grill laws say detached one- and two- family dwellings and "multiple single-family dwellings attached side-by-side (townhouse) not more than three
Kathy K.
Sep 01, 2017
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