For more than four decades Automotion Reno has been providing full service auto repair and maintenance in Reno for all German, European, Asian and domestic cars, trucks and SUVs. We're recognized as Northern Nevada's most comprehensive independent auto repair shop and specialize in Mercedes Auto Repair Services!
Our team of factory trained technicians take great pride in being able to help our friends, neighbors and fellow community members keep their vehicles running great. Whether that means completing routine maintenance, such as oil changes, tune ups or factory 30/60/90K services, or more complex repairs, including engine diagnostics, transmission service or a brake job, we promise to send you home in a safe and reliable vehicle.
Our team of factory trained technicians take great pride in being able to help our friends, neighbors and fellow community members keep their vehicles running great. Whether that means completing routine maintenance, such as oil changes, tune ups or factory 30/60/90K services, or more complex repairs, including engine diagnostics, transmission service or a brake job, we promise to send you home in a safe and reliable vehicle.
Services
Car repairs are not one size fits all, which is why at Automotion we take a comprehensive approach to diagnostics and service. Our investment into the latest auto repair technology allows us to pinpoint trouble on any make and model of car, truck, van or SUV, ensuring your vehicle is returned in a safe and reliable condition.
Germany has been in the car business since the invention of the automobile, literally. This has given the nation plenty of time to develop some beautiful vehicles, including those from Porsche, Volkswagen and Audi. The team of factory trained technicians at Automotion offers dealership alternative care for all cars, SUVs and vans from these makes, which includes manufacturer recommended scheduled services and complex repairs.
We understand that for many people their car is more than just a mode of transportation. Purchasing a sporty or luxury vehicle often is a sign that the owner has an affection for their car or SUV that is extremely strong. The German Mechanics at Automotion realize this, which is why we promise to treat every car that comes into the shop as if it were our own.
Great Britain is home to some wonderful brands of automobiles, including Jaguar and Land Rover. Automotion is equipped with state of the art technology that allows us to properly service these fine automobiles in the same manner that the dealership would. So when it is time for factory auto maintenance or necessary Land Rover or Jaguar repair in Reno, come see us and we'll get you back on the road fast.
Automotion staffs factory trained technicians who have a background in a variety of automobile repair areas and genres. This, along with our investment into the latest service technology, allows us to provide bumper to bumper Asian and domestic auto repair in Reno for all makes and models, regardless as to where they are originally from.
Reviews (24)
Kevin Burley
Dec 28, 2021
Report
Joseph Q.
Dec 21, 2021
Report
Samantha P.
Dec 04, 2021
Report
This was the second time bringing my car in to them because of the exceptional service Nick provided us the first time. Unfortunately this time around it was less than exceptional. Scott spent more time talking about video games than going over the services done to my car.
They had been done with my car for a whole week before I called to check on it. Scott claimed to have called and left voicemails. He lied to my face several times about different issues I brought up when I went to pick up my car.
They replaced my turn signal switch & when I pointed out my ignition lock was not aligned
They had been done with my car for a whole week before I called to check on it. Scott claimed to have called and left voicemails. He lied to my face several times about different issues I brought up when I went to pick up my car.
They replaced my turn signal switch & when I pointed out my ignition lock was not aligned
Ricco Suave
Dec 03, 2021
Report
I'll be quick as this place deserves no more of my time. Over priced, they tried to do services I specifically requested they not do with out phone approval and when brought up with owner got 3 different answers on 3 different days. Just got my car back from only a battery terminal service and oil change which they didn't even bother to reset the oil light even though it states on the paperwork that they did and received my 3rd nail in my tire. Originally started going to this place after getting screwed over by jiffy lube only to get overcharged for sub par at best service. After viewing some
Julio Alarcon
Nov 19, 2021
Report
I recently purchased a cls550 that had more problems than I thought. I took it to automotion and in 3 days he had the entire car ready. The car runs better than I thought it ever would, I’m amazed. the pictures and videos they take to show you what’s going on really brings peace of mind knowing your not paying for something you don’t need. Thank you automotion team!
Stephany Ulloa
Oct 27, 2021
Report
Chad Grayot
Oct 19, 2021
Report
James R.
Oct 15, 2021
Report
Thomas J. DeRosier
Oct 06, 2021
Report
For my experience, I was not satisfied with having to authorize, at minimum, 2 hours @ $150ish p/ hr to diagnose the check engine light code, if needed. It took over two hours. They provided an explanation when I asked, but I still don't agree or fully understand what $150 p/ hr covers. The car was in the shop two days because the wrong part was ordered or delivered. That is still a satisfactory turn around time in my opinion, but under delivered on what they said.
Homestead On Wheels
Sep 30, 2021
Report
Positive: Quality
When our Sprinter conversion broke down in the middle of our trip with a sticking thermostat, the guys went above and beyond to get us back on the road. Since the van is our home, they even let us stay in their parking lot. Definitely recommend!!
Service: General repairs & maintenance
When our Sprinter conversion broke down in the middle of our trip with a sticking thermostat, the guys went above and beyond to get us back on the road. Since the van is our home, they even let us stay in their parking lot. Definitely recommend!!
Service: General repairs & maintenance
Reggie P.
Jun 09, 2021
Report
I recently had issues with my Ford Excursion 7.3 diesel coming into Reno from the mountains. This was basically our first day of a long RV roadtrip. After reading countless reviews, I decided to take my vehicle to Auto Motion. I was met by Nick and Nicko just as they opened. They were very nice and eager to help. Nick told me they would try to get my car fixed by the end of day. Nicko was nice enough to shuttle me back to our RV site. The vehicle was done at the end of the day. Unfortunately, as we hitched up our trailer to continue our vacation the next day, the vehicle began to loose power. I
King Razer
Apr 06, 2021
Report
This is the one place I have complete confidence in when leaving our 2019 VW for service. Friendly and thorough service every time. The owners are always available; Mark takes the time to provide knowledgeable insights both before the work begins and after service is completed, and Shawna is happy to provide personal pick up/drop off transportation while the work is getting performed. We often receive same day service completed in a timely manner. We live 200+ miles away and I make a point of being sure all our auto service needs are handled exclusively by Automotion.
Cee Gee
Jan 27, 2021
Report
I just thought I would leave a review for any Volvo owners out there. When I first moved to Reno, I went to the Volvo dealership and had terrible service. I then tried Automotion where I found their prices to be much less than the dealership as well as their diagnosis to be more spot on and accurate. They don't try to sell you things you don't need. Their staff is very knowledgeable and great at explaining the details of what type of repair is recommended for anyone who is not super familiar with what happens under the hood. They are fast and courteous and if you own a Volvo here in Reno, this
Joey M.
Jan 22, 2021
Report
This place is very disappointing to say the least. I'm really not sure where all the positive reviews are coming from. I've also viewed a few reports made with the Better Business Bureau (BBB) so consumers beware. On top of gouging people on their estimates, the owner Mark is the worst to deal with on any customer issues. He's extremely defensive and rude. He won't let the customer talk but proceeds to insult and lecture in an effort to defend his business. He seriously needs to learn better customer service. We had our BMW there twice. The first time it ended up being there
Lucas H.
Aug 19, 2020
Report
It's a blind shot on a dartboard to find a good shop, and words cannot begin to describe how big of a bullseye I with Automotion.
I purchased an 87 VW Syncro, and dropped it off for a full inspection. It was quickly apparent that good deals are often too good to be true. This thing is a total Frankenstein, to say the least. Beginning with the service that Ted gave me I knew my new vehicle was in good hands. As newly discovered problems began coming in I was then getting calls from Mark. Mark was responsive, honest, and very detailed in the work that they were doing. Per our last conversation
I purchased an 87 VW Syncro, and dropped it off for a full inspection. It was quickly apparent that good deals are often too good to be true. This thing is a total Frankenstein, to say the least. Beginning with the service that Ted gave me I knew my new vehicle was in good hands. As newly discovered problems began coming in I was then getting calls from Mark. Mark was responsive, honest, and very detailed in the work that they were doing. Per our last conversation
Analis D.
Jul 21, 2020
Report
Tom S.
Jun 12, 2020
Report
After they repaired my 1984 Miniwinnie RV with the fuel problem, for $295.00 on 6/4/20, I made it exactly 305.5 Miles before it died in a remote area with no cell phone service just outside of Jorden Valley, Idaho. It took me 5 hours to get in touch with a tow company to have it towed another 110 miles to a repair shop. I tried to tell Nick that just replacing the fuel filter would not correct the problem. I was NOT a happy camper, to say the least!
Tom Shephard
I read your comments and find it interesting that you would tell your customers to take along the parts to fix it yourself, instead
Tom Shephard
I read your comments and find it interesting that you would tell your customers to take along the parts to fix it yourself, instead
Dianne K.
May 13, 2020
Report
Sebastian J.
Sep 06, 2019
Report
Mark and his team at Automotion have been nothing but transparent about what needs to be done to my 2015 Mustang. Mark (the owner) has communicated every step of their process and looks out for my best interest as far as affordability and the longevity of my cars health. Those that have given Automotion a bad review I assume can't handle bad news/or don't understand how automotive repairs work. (The more you are looking the more you will find)
AUTOMOTION WILL TAKE CARE OF YOU!
AUTOMOTION WILL TAKE CARE OF YOU!
Abbie B.
Jun 26, 2019
Report
Automotion was recommended to me by family, I've been in twice (with two different vehicles) and had a great experience both times. They took time to listen to my concerns, went through my vehicles thoroughly, reported back all my options, and charged a very competitive price. I would highly recommend their automotive repair services. Thanks Automotion!
Stephen C.
May 23, 2018
Report
I had a large coolant leak in my Subaru so I took it to them for a diagnostic. The price for that was fair and they found the issue quickly. The leak was from the water pump which I had recently replaced so it was still under warranty. I ended up taking it over to the Subaru dealership since it was all paid for under the warranty. Automotion was very helpful and even suggested taking it to the dealership instead of trying to keep the work for themselves.
I never wish maintenance on my car but if it does happen again I will definitely be bringing it here!
I never wish maintenance on my car but if it does happen again I will definitely be bringing it here!
Linda H.
Jul 04, 2017
Report
These guys are really good.... 5 stars. The have prolonged the life our our poor old 99 Audi A4 and they have again managed to do it. Broken passenger window wouldn't go up or down. Car is practically ready for the bone yard.
Customer Service is excellent. They will shuttle you back and forth if need be. Cost is reasonable and they seem to be pretty thorough in diagnosing and treating. We've taken the Audi and toyota there and they seem to be experts in both
Customer Service is excellent. They will shuttle you back and forth if need be. Cost is reasonable and they seem to be pretty thorough in diagnosing and treating. We've taken the Audi and toyota there and they seem to be experts in both
Joyce M.
Jun 18, 2017
Report
When I was first searching Yelp to look at reviews to get my VW EOS worked on, this business only showed 2 1/2 stars! But I saw on Google reviews that they were rated 4.5 to 5 stars. WTH? I decided to trust the Google reviews and I was glad I did.
I received excellent customer service through the whole process and they did a great job on my car and were fairly priced.
I asked them why they were rated so low on Yelp and they were not sure except to say that they were approached by Yelp years ago to advertise through them and they declined. I would hate to think that Yelp would discriminate
I received excellent customer service through the whole process and they did a great job on my car and were fairly priced.
I asked them why they were rated so low on Yelp and they were not sure except to say that they were approached by Yelp years ago to advertise through them and they declined. I would hate to think that Yelp would discriminate
Andre W.
Apr 28, 2017
Report
Exceptional service is waiting should you choose to employ Automotion. They do top notch work while aiming to save clients money wherever possible without shortcutting work. They tell clients what they NEED to hear.. which isn't necessarily always going to be what clients WANT to hear, but you can bet it will be the truth! They approach their work holistically meaning band aids or partial fixes are not what they recommend. Rather, they employ the fix it right = fix it once approach. Honest and fair work they'll stand behind is what you get. You'll also get to engage with friendly
