Legacy Rental Management offers a variety of rental options in Rexburg, St. Anthony, Rigby, Ashton, and throughout East Idaho, including nearby BYUI. For property owners and investors, we help you avoid the headaches and hassles of being a landlord while helping you get the most out of your investment.
From filling vacancies with qualified tenants to collecting rents and efficient maintenance, we can handle it all. We encourage you to learn more about our specific services in our Owners section. If you are interested in finding a great rental close to campus or anywhere in East Idaho, we are here to help!
From filling vacancies with qualified tenants to collecting rents and efficient maintenance, we can handle it all. We encourage you to learn more about our specific services in our Owners section. If you are interested in finding a great rental close to campus or anywhere in East Idaho, we are here to help!
Services
Legacy Property Management is an East Idaho based professional property management company serving the Rexburg, Rigby, Ashton, and St. Anthony communities. We specialize in student housing for those attending or employed at BYUI.
We efficiently and effectively connect tenants with investment property owners through the region, using years of experience and the latest technology to streamline the rental process for both our tenants and property owner clients.
We efficiently and effectively connect tenants with investment property owners through the region, using years of experience and the latest technology to streamline the rental process for both our tenants and property owner clients.
Why are more and more rental and investment property owners in East Idaho choosing Legacy Rental Management to manage their rental properties? We are an experienced property management team with integrity. Our fees are upfront and honest and our management and maintenance services efficient. I have worked with Jenn for about 10 years and she has always been exceptional to work with!
View your financial statements, access shared documents, and set up your online payment options. The online Owner Portal streamlines communication, protects your investment, and helps you maximize the value of your properties. Make and receive payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.
We encourage our residents to activate their personal Tenant Portal. This portal will allow you to schedule, pay, and manage your rent payments directly and securely online in a choice of payment options. You can also let us know about routine property- related issues online. We will schedule your request for resolution and keep you aware of its progress.
Reviews (15)
Jeremiah Henager
Nov 18, 2021
Report
Jonathan Bland
Sep 27, 2021
Report
At first I didn’t like Legacy because of an issue with the owner of our privately owned apartment and I realized it wasn’t Legacy’s fault at all it was the owner. With all respect Legacy is very nice and genuine with their renters. They sent us CRUMBL COOKIES because I had a misunderstanding with them that was resolved.
Here’s the story: We have been in our apartment for a year and planned on just 1 more year to finish college. Mid way through our contract, the ownership changed and was managed by Legacy. They couldn’t let us talk to the owner only managers like Jenn that then have to
Here’s the story: We have been in our apartment for a year and planned on just 1 more year to finish college. Mid way through our contract, the ownership changed and was managed by Legacy. They couldn’t let us talk to the owner only managers like Jenn that then have to
Andrew Hopper
Aug 30, 2021
Report
I DESPERATELY want to give these guys five stars because they were so good to us for three and a half years. But when we get our deposit back after never missing a payment or causing a problem, they've removed $250 from it. Why? Carpet cleaning, a "lease initiation fee" and generic "move out cleaning charge." See the attached photo of our place literally seconds before i locked the door for the last time. Did you even go into the house after we moved out? Super frustrating, and so so so disappointing that this is the last taste in our mouths after years of good experiences.
I'd recommend them
I'd recommend them
Brenna Millet
Aug 28, 2021
Report
Website and communications are pretty good so far. Maintenance guy isn't the best, but hey. We'll see how this goes when its time to move out and we need our deposit back..
Update: we did get our deposit back with no problem! These guys are fantastic and I hope that if we have to rent again, we can come back to one they manage. Thanks!
Update: we did get our deposit back with no problem! These guys are fantastic and I hope that if we have to rent again, we can come back to one they manage. Thanks!
Micaela Furman
Aug 20, 2021
Report
Slow to communicate. Rude. We always paid rent and utilities on time, were respectful about our neighbors and the property, kept everything clean, but we got an ESA dog to help with my depression. They tried to evict us over it. When they couldn’t they had us move out as soon as our lease was up. They gave us 30 days to find somewhere new. We were almost homeless. They were rude, snarky, and made my depression and anxiety worse. Every time I got a message from them it gave me a panic attack because of the stressful situation they put us in. I never did anything wrong besides having a debilitating
Taylor Henry
Jul 29, 2021
Report
This “rental management” company is a joke. We own a townhome and have been paying an HOA fee to them for over a year and I have no idea what it’s going towards. Certainly not grounds keeping as was anticipated. There is zero communication with tenants/owners about anything that is happening on the properties. I (& my neighbors) have called multiple times and spoken to receptionists who tell me they will call me back ASAP with answers - only to never hear back from them. The office manager will not reply to our text messages OR call us back when voicemails are left. There are far better options
Angie K.
May 27, 2021
Report
We considered renting a property from the Rexburg Legacy Rental company and filled out the extensive application process, including a $40 charge. Right after we submitted the application we decided to take a different direction. It was in the evening and Legacy was closed. We immediately sent an email withdrawing our application and requesting that our $40 application charge be dismissed. They refused, even though 'no work' had been done to process our application. That's just wrong!
Jill Burton
Apr 04, 2021
Report
I work in an Appraisal office and have found it difficult to work with rental property managers. Jennifer was awesome. She scheduled the inspections we needed, got back to us and made it easy to access the properties so we were not chasing down keys or tenants. When this happens we are able to focus on the appraisal work. She was well informed about the individual properties and seemed to work really well with the tenants and the owner. Highly recommend.
Jessica Matson
Mar 20, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
We love Legacy Rental Management! They went above and beyond out of their way to help us. They were so kind and spent the time answering questions and helping us as we searched for a home to rent. You can’t find a better rental management company!
We love Legacy Rental Management! They went above and beyond out of their way to help us. They were so kind and spent the time answering questions and helping us as we searched for a home to rent. You can’t find a better rental management company!
Jason Jennings
Jan 07, 2021
Report
We have had nothing but good things to say about Legacy Rental Management. They are understanding and great to work with. Whenever we have had a maintenance request they have been really good to respond quickly and effectively. I have known Jenn Handy since December 2015 when she was with Rentmaster, and she has been nothing but the best for us since then. We have been renting our apartment with them since 2015 and now Legacy Rental Management. I'd recommend them to anyone looking to rent in the Rexburg area.
Amy P.
Apr 01, 2020
Report
***Please read, I promise it's worth it and is 100% the truth, no matter what Jenn might claim. You can't make this stuff up.***
I am editing my previous 4-star rating due to our experience with Jenn when leaving Legacy Rental Management. Everything seemed great while we were renting from them, but I feel like Jenn showed her true colors once we decided to move. It feels as though she wants to be on your good side while you're a tenant, but as soon as you're ready to move on, she couldn't care less about what you think of her or her company. It also feels like the only
I am editing my previous 4-star rating due to our experience with Jenn when leaving Legacy Rental Management. Everything seemed great while we were renting from them, but I feel like Jenn showed her true colors once we decided to move. It feels as though she wants to be on your good side while you're a tenant, but as soon as you're ready to move on, she couldn't care less about what you think of her or her company. It also feels like the only
Anthony P.
Mar 30, 2020
Report
When we first started renting from Legacy things we great but they went down hill pretty quickly. Jenn Handy is very unprofessional and incredibly rude. Upon moving out of Legacy I gave Jenn a verbal notice in February that we were moving out at the end of March but may or may not need to pay for a day or two of April, she told me that would be fine and that I would just need to let her know which days in April I would be stay if I needed to. Fast forward to March 16 I told Jenn that I would not need to be staying for any days in April after all, she acted like I had never discussed the topic
Shane M.
Jan 02, 2019
Report
Captain Cranium Garret Nelson
Dec 08, 2018
Report
Legacy Rental was amazing. Our previous management wasn't very helpful and we had a lot of problems with them. When Jenn took over, she fixed a lot of what the old management wouldn't like fixing the parking lot, completing maintenance requests in a timely manner, and she was always available to take the time to talk and answer questions. I felt appreciated as a tenant and I recommend Legacy Rental to anyone looking for a nice place to live. They will definitely take care of you.
Jane D.
Oct 16, 2018
Report
This company is completely dishonest and unethical. The day we moved in, I took pictures of broken and damaged things in the apartment, and emailed them to the company. They came a month later and said they were charging us for repairs, because we signed a contract and in the small print, it said we accepted the apartment "as is" and would be responsible for fixing any and all damages and repairs.
THESE PEOPLE ARE CROOKS! DON'T MOVE IN!
THESE PEOPLE ARE CROOKS! DON'T MOVE IN!
