On Site Towing
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On Site Towing
We have the capability to tow and recover medium and heavy duty vehicles with precision and care. In order to look up the towed vehicle in our online database, you will need the vehicle's VIN number and/or license plate number. We also offer a permit parking system which ensures that only residents or authorized vehicles will be able to park within the facilities.

We will remove an unwanted vehicle from your privately owned space in a timely and efficient manner. We strive for the highest customer satisfaction at On Site Towing, on average 90% of our business comes from repeats and referrals. Deciding on a towing provider is a big step. To make sure it is a step in the right direction; choose the company best qualified to handle your towing needs.
Services
All of my account managers and office staff are blue star certified as well as fair housing certified. We understand the importance of resident satisfaction as well as being an effective tool of enforcement when needed. We know all parties are human there is errors and mistakes, and we are always there to help you in those situations.
Junked or abandoned vehicles can become breeding grounds for mosquitoes, rats and other pests. Overtime sitting vehicle begin to decay, tire start crumbling, dust starts to collect, as well as fluids start to leak on your property. Dangerous and hazardous fluids could become safety hazards allowing pedestrians to slip and fall or impose fire hazards and easily set fire to.
Whether you have a sports car that you don't drive all year, or you just don't have the space for all your cars, you can safely store your vehicle with us. Choosing On Site Towing in Houston as your vehicle storage space, you will guarantee that your car is kept in mint condition until you need it again.
Professional parking lot striping is an effective way to brighten up your business and make it more inviting to residents and customers. The first thing a customer sees when entering your property is the parking lot. A well maintained and clearly marked parking lot gives a great first impression.

Clearly marked parking stalls and brightly painted arrows and walkways make for a safer parking lot and keep the flow of traffic smooth and clear of congestion.
On Site Towing provides 24 hour RV Towing and RV Roadside Assistance Service to Houston and Humble, Texas. A flat tire doesn't need to mean the end of your road trip. Our team of RV towing operators has completed specialized training courses in order to service and tow all types of RVs. Our team will complete a thorough assessment of your RV.
Reviews (16)
Keith Cothroll
Keith Cothroll
Jan 04, 2022
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Roger was helpful and it did not take long at all to get me towed. Excellent price as well!
T. K. Penney
T. K. Penney
Jan 02, 2022
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Positive: Professionalism, Punctuality, Quality, Value
Andrew was very courteous. He alerted me soon after I placed the order for the tow to inform me that he was on the way. He answered any questions I had and wasted no time getting to me.
Services: Car towing, Local haulage
Bill Devaul
Bill Devaul
Dec 30, 2021
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Positive: Professionalism, Quality, Value
Our operator Shane was absolutely Great!!!
Winched out our forestry equipment and helped us get it going again!! I highly recommend this company for all your towing needs!!
Service: Special vehicle towing
Chris
Chris
Dec 22, 2021
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Andrew took great care of me today in towing my wrecked vehicle to the collision center. As a military veteran, I appreciate the great conversation I had reflecting on my service and much respect for his brother for serving as well. He was very attentive to all of my questions regarding the towing process and took good care of my ride all the way to the shop. I hope this serves as a testament of him to his leadership over at onsite towing. Thanks Andrew and wish you a happy new year!!
Ashley Piper
Ashley Piper
Dec 13, 2021
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Outside of my unfortunate situation last night, Brandon was extremely helpful and patient with me. He was very professional and answered all of my questions and concerns. I know that if I’m ever in a situation again I can definitely call on this company. Thank you again Brandon
Kesa Chambers
Kesa Chambers
Nov 16, 2021
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This is the worst towing service. Not responsive at all. I placed a call at 5:46am because coming home from working a 14 hour shift I was tired and wanted to park in the spot I pay monthly for. Followed procedures Apt. Complex have in place never received call that anyone was coming. Finally received email at 5pm almost 12 hours later that they canceled the tow because car moved. You think????? They stayed in my spot until 11am when they decided to move and towing service responded at 5pm. The worst service ever.
Frehdee Gatewood
Frehdee Gatewood
Nov 13, 2021
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Andrew was quick, professional, and the BEST energy from a tow truck driver I’ve ever had! His truck was so quiet pulling up, and I didn’t even hear him hook the car up either! My phone was dead and he kept calling until I was able to pick up and still headed my way even though he couldn’t get a confirmation from me! This man… this wonderful human is a blessing and he has no idea what our short conversation did!!! You would think I would have a bad day with battery dead and worrying about not having enough money for it plus going to work later… praying it wasn’t something else and here
Yesica Romero
Yesica Romero
Nov 07, 2021
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Worst towing company I have dealt with. I can’t believe I have been seating here in my car as I am typing this for almost 3 hours called twice and was told I would have someone here soon. It is 12:30 am, not here yet and haven’t heard anything from them. all I wanted them to do is tow a car that is parked on my assigned parking spot that I pay for every month at my apartment complex so I can go home and relax . They do deserve a 0 star rating. HORRIBLE!!!!! And I don’t need no apology either way tonight I will not be able to park in my designated area because the job still has not been done
Alexis Shelton
Alexis Shelton
Oct 15, 2021
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Positive: Professionalism, Punctuality, Quality
Andrew was very helpful today. I would definitely recommend him to anyone. Thank you so much !
Service: Car towing
David Perez
David Perez
Sep 19, 2021
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We where in the middle of no where and Andrew was quick professional and courteous he had a really good attitude. He also was extra hands on with our Tesla, he paid extra attention to detail and was super kind to me and my boyfriend!!! He’s a great driver and great person, thank you Andrew!!! We will definitely use him again if needed.
Tth C.
Tth C.
Aug 22, 2020
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If I could give this towing service zero stars, I would have. Not only did I get towed (unjust due to agreement with apartment office, newly moved in with 'grace period' for parking privileges), they gave me a flat tire too! 2-for-1 service.
Amanda B.
Amanda B.
Aug 12, 2019
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I just received a text message from on site towing on my cell phone. I did not give express written consent to recieve text messages from this company, and dont know how they got my phone number. I live 35 miles away and would never have used their services.
Virginia S.
Virginia S.
Jul 21, 2019
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These people are thieves. The man Eduardo Jasso who towed my vehicle left my car lights on and drained my battery. I arrived to a dead car and the idiots at KTL auto storage said they can give me a jump for $45. There were multiple vehicles in the lot that had their lights left on purposely. Both of these businesses plan it this way so that they can profit and get a cut of the money from each other. I have called and left a message that I want my money back. No response from them yet. I will also be reporting this incident to the BBB.
Cassidy C.
Cassidy C.
Feb 10, 2019
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IF YOU ARE AN IDIOT, ON SITE TOWING IS THE PERFECT PLACE FOR YOU TO WORK. These people are crooks. Not only are they crooks, but STUPID crooks. Seriously, the people at On Site Towing are just plain trash--especially the person we've dealt with most directly--some guy named "Chris".

For the second time, they have taken our vehicle from the parking lot of our residence, despite the fact that it had the requisite parking permit properly displayed. For the second time, we've spoken with Chris about the issue. For the second time, Chris has been unhelpful and condescending. For
Jamie G.
Jamie G.
Oct 10, 2018
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The place is terrible. My 2017 Mercedes was towed by a wheel with onsite towing from the 4th floor of a parking garage for parking without a permit. When I went to get my car which was practically brand new as I've had it only 2 months there was physical damages to the front bumper with deep scrapes. And when I started the car there were several warning lights and messages on my display that said anti collision assist inoperative. When I tired to drive my car the parking brake would not dis-engaged. I left the car where On site dropped my car and I called the number given on the receipt and
Lucy L.
Lucy L.
Feb 14, 2015
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On site towing towed my car and gave me an invoice that says that there were no charges since it was a issue involving a misunderstanding at my apartment complex. However, once I went to retrieve my car, there was a handwritten charge for $166... Hand written.

It took the company two hours to find the transaction on their computer and 10 phone calls back and forth. Apparently, they had retracted the $0 charge that was printed for me (which is also on the website they provide when your car gets towed). The problem isn't the charge, it's that this company is so disorganized that they