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Goldsborough Independent Insurance Services
Life is full of unexpected twists and turns. Accidents, natural disasters, fires, employee theft, and ruinous lawsuits - you don't expect it to happen to you. We protect your family, your home, your business - your way of life. Regardless of whether you are an individual, family, or business owner, Goldsborough Independent Insurance Services has you covered.

Planning for the unexpected with insurance coverage that protects one of your most valuable assets. Ms. K listened to what I had to say and tailored a business coverage to my personal snd business needs. Mr. G was very accommodating and. Such a great company. Caring people and really put in a lot of work to find the best prices and make sure my coverage was top notch.
Services
Unlike a captive, or direct insurance company who only offers their own proprietary products, our agency is 100% independent of any one company. Many insurance consumers don't fully understand just how important that really is. When it comes to something as important as insurance, it's imperative that you work with an agency who has an in-depth knowledge of multiple insurance products, companies, and guidelines - not just one.
At Goldsborough Independent Insurance Services, we've built our team with individuals who have the highest standards for client communication and servicing. No matter who you interact with at Goldsborough Independent Insurance Services, you'll have the best experience possible. Agent Advisory Council for numerous insurance companies including CNA, Chesapeake Employer's Insurance Company (Formerly IWIF), Mutual Benefit Group.
For many years we treated health insurance, life insurance, and group benefits as something for the "other agent" to handle for our clients. Over time we discovered that our clients were lacking the guidance and service commitment that we would expect. We resolved that by working with Brooks Financial as our exclusive benefits partner.
As a client of our agency, you likely know by now how much we value the relationships we have with our clients - and you! Truthfully, we want more customers just like you! Referrals are the lifeblood of our business, and help us grow tremendously, while sustaining the excellent service we bring to each and every client.
At Goldsborough Independent Insurance Services, we take customer feedback very seriously! We continuously strive to offer the best possible service we can. With that in mind, we would greatly appreciate your honest feedback on the review sites below - it takes under 30 seconds, and helps our team tremendously!
Reviews (15)
Hlozie N. Thokwane
Hlozie N. Thokwane
Dec 31, 2021
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From my personal experience I can tell you that Mrs Sandra Billy she is one of the best binary options/forex managers I have met in a while. I had lost over $3000 on the advice of managers who have little to or no experience. Today I remain grateful to Mrs Sandra Billy for coming through for me during my early days of trials and errors. If you’re… new to binary and forex options and you’re already giving up, take my advice. Don’t loose your hard earned money unnecessarily. Reach out to a professional team today. Do remember to mention me as your referral so I can earn my
Glen Steinbach
Glen Steinbach
Dec 07, 2021
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Positive: Professionalism, Responsiveness
This is an excellent agency. They are small enough to individually know and care for each customer, but big enough to obtain competitive quotes from insurance carriers. We have been clients for many years and are very satisfied.
Richard Gatchell
Richard Gatchell
Dec 03, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Terri has helped guide us through multiple new drivers, cars, and sporadic price reviews. I have full confidence that I have proper coverage across all components of my family. Terri fills in the gap between an unemotional internet quote and an educated and customized insurance strategy.
Steve Vissi
Steve Vissi
Sep 23, 2021
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Ms.K listened to what I had to say and tailored a business coverage to my personal snd business needs. Mr. G was very accommodating and searched records of a business coverage package and gave detailed info once found. Very knowledgeable group of professionals. I have been with Travelers for 20+ years with my business insurance coverage abd current company lives up to its high standards iof integrity and trustworthiness and value for your money
Stacey Hawkins
Stacey Hawkins
Apr 25, 2021
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Positive: Professionalism, Responsiveness
Excllent group that keeps me up-to-date on all of my business insurance needs! I highly recommend Goldsborough Insurance Services.
Brian Carlson
Brian Carlson
Oct 12, 2020
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Positive: Responsiveness
Don and his team have consistently been one of our favorite vendors to work with. They are extremely responsive and experts in what they do. I have and will continue to highly recommend this team as the only company to consider using. Thanks for everything you have done for us in our 13 years working with you!
Joey Nichols
Joey Nichols
Aug 15, 2020
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Positive: Professionalism, Responsiveness
Michelle is always available to help with all of my insurance needs. She has been a valuable partner to me for starting and growing my business.
Ashley Hess
Ashley Hess
Aug 03, 2020
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Positive: Professionalism
Goldsborough is awesome! If you're in the market for personal and commercial insurance needs, look no further. Terri was able to save us $100's of dollars a month on car insurance. I have referred several friends and family member who have had the same wonderful experience. I HIGHLY recommend.
Timothy Sutherland
Timothy Sutherland
Jul 04, 2020
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Positive: Professionalism, Responsiveness
Always responsive, always fast. Provides detailed suggestions and explanations. I've been with them and their predecessor for almost 25 years.
Gary Pick
Gary Pick
Jun 18, 2020
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Very responsive, incredibly knowledgable and friendly. I feel like I'm talking to friends every time I call.
Amanda Littleton
Amanda Littleton
Sep 06, 2019
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Such a great company. Caring people and really put in a lot of work to find the best prices and make sure my coverage was top notch. Worked directly with Michelle. Spent lots of time talking to me about proper coverage and different coverages that were available. Took me through step by step so I didn’t miss anything and I had all of my questions answered! Will recommend to my friends and family for all insurance needs! Thank you Michelle and Goldsborough team! Great people and company!
Brynn Shanahan
Brynn Shanahan
Nov 09, 2018
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Michelle was thorough and super kind to congratulate me on my new business venture. Jessica was there from step one and treated me like family!! I knew I could count on her. I was grateful for her help and follow up once my policy was started and business was underway. Wonderful experience start to finish!
Amanda Gaffey Littleton
Amanda Gaffey Littleton
Aug 09, 2016
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Michelle Roark and Terry are amazing and so easy to work with. Love their no pressure approach and you can ask them literally anything! Would highly recommend!
Amanda Mae
Amanda Mae
May 25, 2016
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Thanks to Terri for all of her hard work providing the best insurance coverages for our new home. Terri spent a lot of time making sure that I fully comprehended the quote and closing process which alleviated alot of potential stress. I look forward to building a relationship and continuing to work with her!
Michelle Weaver Arnold
Michelle Weaver Arnold
May 24, 2016
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Awesome experience! Thanks to Michelle R., we were able to get set up with insurance for my husbands new construction company. She made the experience so smooth and simple, considering I was a nervous wreck. Thanks again, and I will definitely spread the word!