Ohio Pools & Spas
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Ohio Pools & Spas
Feels like yesterday, when in 1957 we began our business as primarily an in-ground pool company in a converted one car garage in Canton. We now serve all North East Ohio from our retail showrooms in North Canton and Mayfield Heights. As a family owned and operated business, Amanda and her team take pride in the exclusivities of our swim spa, spa, sauna, pool equipment, pool chemicals, and accessories for all of the above.

In addition, and just as important, is the exemplary customer service our staff provide as a benefit of being a small business with strong family values. This combination allows us to reach the end goal of enhancing the lives of our customers and employees along with our communities in North East Ohio.
Services
We serve all of Northeast Ohio from Sandusky to Conneaut and as far south as the New Philadelphia region, including the greater Cleveland, Akron, and Canton areas. Whether you're looking for a great swim, low impact exercise, or just fun leisure family time, Endless Pools has what you're looking for.
Our customers love Ohio Pools & Spas because of the superior service we provide. We treat every customer as if they are family. If you are looking to join a fun, family owned company, Ohio Pools may be the place for you. Be a valued and much appreciated part of our service team at Ohio Pools & Spas!
Christopher Fontes handles all personal lines of auto, home, rental, and life insurance plans for customers. Chris is personable and accommodating, where he will travel to you in the evenings or weekends to make switching (or quoting) insurance EASY! Looking for a fireplace store? Your home deserves the best, so come to the Heat Exchange Hearth & Patio Shoppe in North Ridgeville.
We design spas based on how you will actually use them. The ComfortControl system lets you customize the strength of massage. The SmartJet system allows you to direct power to the jets you are using, instead of powering all the jets at once. Every Highlife Collection spa features the Moto-Massage DX jet that provides two powerful streams of water that sweep up and down the length of your back - there is nothing else like it.
Limelight Collection spas are designed to feel as good as they look. Comfortable seats feature powerful jets that massage from your shoulders to your toes, providing targeted relief to help you feel your best. Limelight Collection spas feature a variety of jets ranging from targeted Precision jets, to XL combination jets that soothe larger muscles.
Reviews (11)
Lou Mokodean
Lou Mokodean
Dec 31, 2021
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Ohio Pools and Spas was not our first stop when we were looking to buy a new hot tub. I am so glad that we continued to shop around. Our 1st experience there with Zack was superb. No pressure, no being rushed through, answered all of our questions. We even took a couple soaks in their display models that day. The follow up installation organized by Cary and his crew was also top notch. Ryan did a great job doing the final hookup for us. He took the time to explain everything to us twice as my wife had to step aside for a few minutes. Oh and did I mention a cold rain was pouring down when Ryan was
Dan Esway
Dan Esway
Dec 24, 2021
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From walking in the door browsing to installing our tub we are greeted and treated with a great and professional service. So much communication and answered every question along the way…. Oh and I should mention we love our new hot tub! Strongly recommend!
David V.
David V.
Dec 09, 2021
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They never answer the phone and take forever to return the call. I ended up driving there and they were absolutely no help at all!

Sad thing is i have been a customer for years!
Lori K.
Lori K.
Dec 05, 2021
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We had a very good experience with the customer service received at Ohio Pools & Spas when we purchased our hot tub. Even with the delay of shipping and receiving with Covid issues, our sales rep (Zack) was very friendly, helpful, answered all of our questions, worked with us on explaining the financial aspects of the purchase, and was very professional throughout the entire process. We will definitely be back for their upgrade/trade-in program too! Highly recommended!
Ken Michaels
Ken Michaels
Nov 25, 2021
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Had our HotSpring spa delivered November 19 and they arrived almost 2 hours earlier than expected. The installers were friendly had got it installed quickly. Ryan came 30 minutes later and walked me through on how to do my chemicals, maintain and use our new Jetsetter. This is why we went with Ohio Pools and Spas. They don't just drop it off and leave.
David D.
David D.
Aug 21, 2021
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I've had excellent service from Ohio Pools & Spas. Purchased a swim spa from them and they made the process very easy from start to finish. Always willing to answer questions or help out. I'm a bit surprised to see some of the negative reviews because that's completely the opposite of my experience with them. I wouldn't hesitate to recommend them to anyone.
Cynthia Bennett
Cynthia Bennett
Aug 17, 2021
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Spa is running well, tech support has been great. Helpful to have tech visits to check on how it's running. It has been easy to manage for the first two weeks. The delivery company was excellent. Only problem causing the 4 star rating was with scheduling the delivery and communication.
Paul Duda
Paul Duda
Jul 05, 2021
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Wonderful experience! I called Ohio Pools & Spas for 'drain and clean' service and was assigned the technician Ryan. What an amazing and meticulous job he did! Not only was he very detail oriented, removing every spec of dirt, he even buffed out every small mark in the tub as well as cleaning and polishing the cover. Along each step, he took the time to give me a refresher course on how to maintain a saltwater spa, which is a different maintenance procedure than a traditional chlorine spa. I truly appreciate his meticulous detail and efficient mode of performing this service. Along with being very
Rob W.
Rob W.
Feb 23, 2021
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So, I don't feel that I was told the correct pricing by Chris when I called about my hot tub repair . I thought I was told it was $135 for diagnostic and $70 for my part and labor. He was clear it could be worse than that if its not the simpler of the two fixes for my problem. One being a new flo switch, the other being a new motherboard. The person that came out was very professional and courteous, said I was fortunate is was the easy option for my fix and was in and out in 15 minutes. I asked if he needed my credit card and was told it was all done through Ohio Pools and Spa My surprise
Joe E.
Joe E.
Oct 02, 2020
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Nice job on installation and setup. Walked me through everything.
Spa took long to get due to COVID but they kept me informed and were able to accommodate as soon as possible
Jay K.
Jay K.
Aug 29, 2019
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I tried getting a quote by clicking their online link for quote request which makes me send an email to sales. So I repeat the information from the first quote request and ask how much. Store manager responds a month later saying, oh he was on vacation and how can he help me. I explain I want a quote. Next email, no quote and only some general info I didn't ask for because I could see it on their website. I repeat please provide a quote. Next email says thx for your inquiry, and just let them know if I have any questions....just one, HOW MUCH??? Still no answer. I ended up buying elsewhere