Started by owner Karl Dierker over 20 years ago, A1 Hot Tub Guy remains a family-owned and operated business. Today, A1 Hot Tub Guy is one of only four teams between Toledo and Columbus offering spa repair services on all makes and models. Customers are part of our family at A1 Hot Tub Guy, and it's our mission to treat you as such.
We keep most parts in stock so we can offer you fast, quality spa repair service and have you back in relaxation mode quickly! Forget finding a truck or using your own gas, we come to you for your spa or hot tub repair. If you're located in the Akron, Canton, Cleveland or Youngstown area, you're within reach!
We keep most parts in stock so we can offer you fast, quality spa repair service and have you back in relaxation mode quickly! Forget finding a truck or using your own gas, we come to you for your spa or hot tub repair. If you're located in the Akron, Canton, Cleveland or Youngstown area, you're within reach!
Services
With our offices in Tallmadge, Ohio, A-1 Hot Tub Guy continues a 20 year-long company, dedicated to repairing every make and model of every hot tub and spa. Centrally located, we serve Akron, Canton, Cleveland and all the surrounding communities. We will fix your equipment right, with fair pricing and fast & permanent results.
Reviews (7)
Timothy Frashuer
Nov 30, 2021
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This man charged us $400 to look at our hot tub and said we needed a new control board that he would sell us for over $1300 plus at least another $400 to install. We had another tech diagnose the issue as a faulty heater that cost $150 and he replaced it for less than $200. I don’t know how he can live with himself knowing that he is purposely bilking people out of so much money. I hope people read these reviews before they hire him to come to their home. I wish I had read the reviews first. We plan on taking him to small claims court to recover our money and call attention to this man being
Tony N.
Nov 07, 2021
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He requested $400 cash to show up, which would cover his "trip charge" and the first hour of work. No problem, we scheduled an appointment. Called me to let me know he was 20 minutes away. 1.5 hours later still had not arrived. Left him voicemail that I was leaving unless I heard from him in five minutes. He called back 20 minutes later,said he was in my neighborhood, just could not find my house. Gave instructions, he said he'd be there in 2 minutes, I told him I was turning around to come back. Got back to house, not there. Tried calling him 5 times, never answered. Finally
Brian H.
Aug 04, 2021
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Nicole Henry-Mack
Jun 21, 2021
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Total SCAM. Told me over the Phone that price would be $200 to look at then $1200 for néw Pump that was needed. Showed up and demanded $400 cash before he would look at it. I wrote him a check and he Looked at it for 15 min then wrote an estimate for triple what was quoted over the phone $3,600. I asked if this was a scam to get my initial $400 seed money for 15 min of work and he took off leaving my tub broke apart. I thought he was going to get tools but I went to my Driveway and he was gone. Probably to hurry and cash the check or something. He either has a muscular issue or was high on drugs
Chris Fisher
Dec 21, 2020
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Karl answered my request on Home Advisor. He was very professional, responded immediately, and was able to diagnose my issue with our 20 year old hot tub within just a few minutes. He brings all parts with him so he can fix the issue immediately. He was straight forward about his prices and was very time sensitive. Thank you, Karl.
Kevin Rex
Nov 27, 2020
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Karl came took part my hot tub left and refused to put it back together unless I paid him another $250. He is a scam artist. He lied about coming back to put it back together. He left me waiting for him for hours. I called him the next day and he refused to reassemble it. The guy is a thief. If you hire him you will not get the work done and he’ll just rip you off. I’d give him negative stars if I could. Loser.
Larry S.
Aug 24, 2019
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Do not do business with A-1 Hot Tub Guy. On 7/29/2019, I called this business and spoke to Karl, apparently the owner, regarding a problem with our bath tub, specifically that the water jets were not working. He assured me that they were experts in the business. I was taken aback by his demand for a $125 appointment fee plus a one-hour minimum labor charge of $125/hour. The entire $250 had to be paid prior to sending a technician to our house. Reluctantly I agreed. My mistake. Within minutes, my credit card was charged. The technician arrived at our house 8 days later, on 8/6/2019. Within
