Hot Tub Urgent Care
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Diagnostic Service Fee is $125. It normally takes 30 mins to completely evaluate a Hot Tub so we credit 30 mins from this towards repair. Exposing heated water to Ultraviolet light (UV-C) is the most effective sanitizing method to destroy micro-organisms, up to 99.9%, in spas and hot tubs. A UV-C purifier is also able to reduce the amount of concentrated chlorine by 50-80%.
Services
We repair all brands of hot tubs out of warranty and most still under warranty. We offer Repair, Safety Checks, Maintenance, Appraisals, Relocation, Winterizing, Spring Cleaning and new owner instruction. We offer help in making purchasing decisions on hot tubs, after all no one knows each brand better than we do!
So, if you are the best Hot Tub Technician or you manage a bunch of bad ass technicians we are looking for you! We are looking for Techs that will become part of our family, not just an employee. We pay two times what the national pay scale is. We are only looking for people with experience. We will learn from you and there will be some things you may learn from us but this is not the job where we are going to teach you from scratch.
I called them on a Saturday morning after being in the doghouse with my wife for having forgotten to call someone earlier in the month, since we needed the Hot Tub for a graduation party on Sunday. Not only did they answer the phone but they also came out the same day and got us up and running for the party.
Reviews (6)
Sarah Duffer
Sarah Duffer
Jan 30, 2022
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Charles is a scammer. Same as the other folks- quick to come out. I ordered a pump through him and it’s been 6 months with very little communication. Haven’t heard from him in a month. DO NOT WORK WITH HIM. I’m taking him to small claims court.
Don Armstrong
Don Armstrong
Aug 22, 2021
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Critical: Responsiveness
He took almost $1,000.00 from me to purchase parts over 10 months ago and will not respond to texts or calls. Company and website are a scam.
T. I.
T. I.
Aug 03, 2021
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Critical: Professionalism, Quality, Responsiveness, Value
This place is a SCAM. Stay away at all cost. He came out to my house quick. Told me I needed two pumps and said I needed to pay for the parts. He never showed up for his schedule. He keep changing the dates and never showed. It's been over a month and I'm still trying to get reimbursed.
Jess L.
Jess L.
Apr 07, 2021
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I am still owed a refund of nearly $2,000. Gordon Charles Smith "Charles" came out the same day when I called and moved quickly on the invoice for parts and repair, while on-site. He took the payment through Venmo via Erlene Rawson. I have never seen him again. After he canceled appointments and/or failed to show, I asked for a refund. He said he'd gladly refund my entire amount. Then more excuses came. He never delivered parts, never fixed anything, never sent me a dime. It has been MONTHS since I've heard from him (even before he was thrown in jail). I live in Buncombe County. I've filed a criminal
Megan Snyder
Megan Snyder
Jun 24, 2020
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If I could give negative stars I would. This guy makes you pay upfront and only takes cash or Venmo, so you are immediately out the money. He rescheduled with me 5 different times for reasons he didn't share. There was one day he called to tell me he was running 2 hours late to the appointment but would be at my house at 6:28pm. At 6:30pm I checked my email and had a rescheduled appointment for him for 3 days later. He showed up, drained my hot tub, flooded my backyard and was gone with no notification that he had been there besides my flooded backyard. I called him to see if he did in fact come
Blanche K.
Blanche K.
Jun 23, 2019
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I employed this company for a repair in July 2019. When came out to inspect he said it would be $1,084.00 for repair including a new cover. I paid the money in advance on the same day. He promised to come back. When he came back he said he discovered another problem and sent me another invoice for another $1,400 for more repairs. He said that I could pay that when the job was complete. I wrote several messages as well as emails to see when work would be completed and he failed to show up when he made appointments to come out. He has dismantle part of the tub so it is inoperable and did not repair