Dr. Susan Bracker, DDS
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Dr. Susan Bracker, DDS
Welcome to the dental practice of Susan Bracker, DDS! Since 1995, our general dentist has provided comprehensive care that combines skill, experience, and exceptional customer service for all ages. Dr. Susan Bracker loves what she does. Choosing us means you and your family will receive care from a team of professionals dedicated to protecting your oral health and overall well-being.

With a wide range of available services, we can customize care for you, your children, your spouse, and your parents. We offer everything from preventive and cosmetic dentistry to endodontics, sedation, and dental implant restorations. No matter the extent of your needs, we have the solutions, materials, and experience to help!
Services
We are a dental practice devoted to restoring and enhancing the natural beauty of your smile using conservative, state-of-the-art procedures that will result in beautiful, long lasting smiles! A standard of excellence in personalized dental care enables us to provide the quality dental services our patients deserve.
Whether your dental needs are a complete exam and cleaning, a full-mouth restoration, or anything in between, we promise to provide you with exceptional care as we enhance the natural beauty of your smile. Below are just some of the many procedures and services we regularly provide to our patients - with a gentle touch, and stunning results.
You may always contact Dr. Bracker on her cell phone. We will see our patients of record on emergency the same day they call if they are able to come in. Please contact our office by telephone if sending highly confidential or private information. If you are cancelling an appointment for the next day and not incur a cancellation fee, please call Dr. Bracker on her cell 585-269-9573.
Dr. Susan Bracker, DDS has over 20 years of experience as a General Dentist. Graduating from the College of Dentistry at the University of Illinois. Dr. Bracker went on to finish a one year dental residency at the Illinois Masonic Hospital in Chicago. In an effort to provide her patients with the best dental care possible, Dr. Bracker was involved in comprehensive dental care involving dentistry.
Dr. Susan Bracker and her team of dental professionals are committed to providing excellent care to your entire family. From the moment your child gets their first tooth to family members in later adulthood, our office has the services to maintain a smile at any stage of life. We know that different ages bring a variety of oral health opportunities and challenges.
Reviews (14)
C. Conley
C. Conley
Dec 24, 2021
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Great visit. Kind staff, helpful, made to feel very comfortable! Thank you!
K. S.
K. S.
Dec 22, 2021
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She scheduled me for a filling and we went on our way. I waited 1.5hr before the filling even started. I have no idea how all these 5 star reviewers are okay with spending 3 hours waiting on and off for one procedure. She books 4 chairs at a time. Absolutely insane. I ended up getting 5 Novacaine shots since I waited so long. Cassie was super kind and my cleaning went well besides waiting forever for an exam. The best way to get seen sooner is to literally just leave. Apparently, other patients who referred me told me to just leave if she takes too long. She won’t make you wait the next time
Bill Lista
Bill Lista
Dec 03, 2021
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I've been a patient here for almost 3 decades and they are always accommodating, friendly, and painless. It is an almost laughably busy office; which says a lot -- it says so many people want to experience this style of dentistry.
Delilah Mehallow
Delilah Mehallow
Nov 13, 2021
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I’m leaving this review because a job posting listed for a receptionist at this practice was unprofessional and borderline insulting. The job listing was rife with spelling, grammar, and punctuation errors while at the same time saying things like “leave personal issues at home” and that pay would be dependent on the “maturity” of the candidate. The job listing also says they are “urgently hiring”. It’s obvious how this employer feels about their employees before they’re even hired so it doesn’t surprise me that they are having trouble staffing. And if they don’t respect their
Ashley Kaye
Ashley Kaye
Nov 01, 2021
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Dr. Susan Bracker is incredibly talented, knowledgeable and shows care towards her patients. I would highly recommend.
Shawn Blackman
Shawn Blackman
Oct 20, 2021
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Friendly staff, always feel welcomed while I’m there. Dr. Bracker is fast and efficient so I’m in and out even when they are busy.
Jae Min Y.
Jae Min Y.
Aug 28, 2021
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Dr. Bracker and staff are 5 stars all the way. From convenient scheduling, friendly welcome as you walk in, to good service. Her staff is particularly great with my 5 y/o son who is not too fond of the dentist. They make it a lot easier.
Maiya R.
Maiya R.
Jul 28, 2021
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From the minute I was able to get a last minute appointment to when I walked in, the staff was so polite, friendly, and helpful. My teeth cleaning did not feel rushed and they checked on me often during to make sure I was not uncomfortable. Any questions I had there were able to answer and provide additional information. So happy I chose this place!
Lisa R.
Lisa R.
Mar 24, 2021
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Everyone at this office is so welcoming and nice. The office is comfortable and warm. It is easy to book an appointment. They are thorough and make sure you are comfortable. I wish I had come here years ago.
Rich W.
Rich W.
Feb 17, 2020
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Very organized office. I've needed an emergency procedure and I was impressed how accessible Dr. Bracker is, and how easily I was able to get in and have the procedure to relieve my tooth pain. They do excellent work and I trust them to work on me, and also on my kids.
Mattie B.
Mattie B.
Dec 30, 2019
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She's a scam artist she told me I needed fillings did the fillings then I needed a root canal and then it was antibiotics antibiotics antibiotics.(I'm allergic to penicillin so I didn't have many choices she put me on 4 different antibiotics I was severely sick with stomach pains because I was on so many antibiotics it killed all my good bacteria )She never told me that the wisdom tooth was the main problem and she just kept stringing me along and charging me for visits. She used all my insurance fixing a problem that was second priority. I went to an emergency dentist after experiencing
Heather E.
Heather E.
Dec 04, 2018
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Use to go to her. Every cleaning I had "cavities" go somewhere else and I have yet to have any cavities.... worst patient etiquette I have ever seen in a professional setting!
Karl H.
Karl H.
Jul 10, 2018
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It had been a few years since I went to the dentist. I had broken a tooth and was referred to Dr Bracker by a coworker.
The appt was setup quickly and the service was great - had to do a crown. But then I was told I have 6 other cavities and probably 2 of them will ALSO have to be crowns.
I am looking for a second opinion on that - sounds like a money grab.
Mommy H.
Mommy H.
May 08, 2018
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Do not go to Dr. Bracker. I never had a cavity before visiting Dr. Bracker. All of a sudden I had cavities every 6 months. I would arrive for my appointment, get numbed, wait 30 min, get numbed again and then still could feel the drill but she didn't care. Charged me extra for extra novocaine! On my 3rd cavity diagnosis, I got a second opinion. Surprise! No cavity. It has been over a year and I still don't have that cavity. She is shady, unethical and untalented. I do not understand how she still has a license to practice dentistry.