El Cajon Sew & Vac
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El Cajon Sew & Vac
We are open to the public. We do require that you wear a mask when inside the store. If you are unable to wear a mask, we will be happy to help you at the door or you may schedule an after hours appointment to come in and shop. Curbside pick up is still available. At El Cajon Sew & Vac, we're dedicated to helping you realize your creative goals through great customer service and products.

We offer a variety of sewing accessories, embellishments and notions to enhance your sewing experience and help you create beautiful garments, quilts, gifts and home decor projects with efficiency and skill. Because we care about your sewing success, we offer a great line-up of fun and informative classes for sewing and embroidery enthusiasts of all ages and skill levels.
Services
You simply won't find another sewing store that offers better sales and service than El Cajon Sew & Vac. Our staff is qualified and factory trained to assist you in selecting the sewing machine and software packages that best fit your needs. Our in-house service department is Husqvarna Viking and Pfaff certified to keep your machine running at peak performance.
Whether you're sewing, embroidering or quilting, the DESIGNER EPIC top-of-the-line machine enables you to fulfill your greatest ideas. A modern sewing and embroidery machine with a Color Touch Screen, as well as a large sewing and embroidery area, built-in assistance, and the EXCLUSIVE SENSOR SYSTEM feature.
Pfaff's most advanced machine combines their legacy of maximum precision with every best-in-class feature you demand. The result is a feat of technological excellence destined to exceed the aspirations of today's sewing, quilting, and embroidery artisans. The PFAFF creative 4.5 sewing and embroidery machine offers a range of impressive features and creative possibilities, as well as an incredible diversity of designs.
Reviews (26)
FukUnicorn F.
FukUnicorn F.
Jan 19, 2022
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CHECK YOUR RECEIPT BEFORE LEAVING THE STORE!!
I've been here a total of 2 times, once before the location change and once in the new location. And both times I was overcharged. It was under $10 overcharge each time, is that enough for me to bother going back in and asking for the money back ?probably not, but it's definitely enough for me to not go back there. Two out of two times is not great odds.
Zachary L.
Zachary L.
Apr 09, 2021
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Brought my 9 year old Dyson here for belt and brush service. Jimmy helped me out with everything and conducted the service. My vacuum is now brand new and I couldn't be happier. They were extremely friendly and the price was fair. I will definitely be coming to them in the future.
Laticia Mehta
Laticia Mehta
Mar 06, 2021
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The people at this store are just amazing! I received excellent and supportive service even though they knew I was not going to be able to buy from them. But he still took the time to chat with me and give me some suggestions. I will be back to them again for sure!
Mike S.
Mike S.
Feb 08, 2021
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Vacuum needed warranty repair and it was done within a week. The specifics of the repair were explained. They are open every day. Easy to get to. Parking is easy. During the pandemic they are only seeing customers by appointment.
Donna Rodriguez
Donna Rodriguez
Dec 11, 2020
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Beautiful store. Really good covid procedures in place including needing an appointment to do business with the store. I have an old sewing machine that needs repair. They spent quite a while looking for the needed gear. They couldn't find it but will continue looking.
Rachael Schubert
Rachael Schubert
Nov 06, 2020
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Ordered a repair part and they helped ensure it was the right part. Called when it arrived. Great service!
Frank Costello
Frank Costello
Nov 02, 2020
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They tell you that the sewing machines or embroidery are on brothers are not that great they have other machines that they swear by which they did not know what they're talking about are better
Jenn P.
Jenn P.
Oct 04, 2020
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Took my vacuum to get serviced here. Friendly staff funny guy. Only issue I have is. He didn't give me back MY vacuum. Nope no sir. He totally just gave me a brand new one. Has to be the case. These ugly scuffs my sister in law put on it. GONE. Brush roller clean like it's never been used. So clearly he just replaced my vacuum!! :)

It's looks great it works great thank you!! I'll be back.
Leizl Totaram
Leizl Totaram
Aug 21, 2020
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Extremely honest business! And Very professional! This is my first choice place to have any of my machines serviced! They even gave me tips of how to care for my machines and recommended me tools/supplies that were very affordable to maintain my machines better.
Paige Poucel
Paige Poucel
Jun 20, 2020
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Jimmy was awesome! Looked over my sewing machine, made a few adjustments and didn’t charge me. Can’t wait to try some “Zoom” sewing lessons!
Rachel L.
Rachel L.
Nov 07, 2019
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UPDATE: I was contacted by the owner and he kindly assisted me.
I don't often write reviews and I am almost always easy to please. However, the experience I had walking into this shop asking for help was extremely unpleasant for me. The woman I spoke with was very abrupt and her tone was abrasive. I was extremely uncomfortable talking to her. I was smiling, speaking calmly, asking for help casually, and she just seemed full of tension. Please do not go to this shop. I honestly wish
Karen D.
Karen D.
Jul 02, 2019
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I will not go anywhere else! First of all, Jimmy and Sally (the owners), are the most trusting people I know. I bought my Husqvarna sewing machine years ago from them. The classes they provided were organized, thorough, and exciting, providing many crafting ideas. I have brought my machine into their store, thinking I had a problem, with NO CHARGE, if it was a quick resolution, or a show-and-tell. I trust them completely.
Danielle S.
Danielle S.
Jan 08, 2019
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Excellent service and help! Very fast turn around for my sewing machine repair!!!
Sam P.
Sam P.
Jul 28, 2018
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Its a nice place, very clean and they have a very good working team. They always try to help you find the best deal you can get. They have a big selection of new sewing and vacuum machines, and even offer classes if you're new to this type of work. Very honest people and they honor what they say. And also good experience in fixing a lot of sewing machines and they have a lot of accessories for any project you may have. It's a good place to visit and do your business with. I'm very sure you'll like it.
Jd Moore
Jd Moore
Jul 12, 2018
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I'm not sure how I gave this review. I look at our reviews regularly and when I checked one day I had shamelessly given myself 5 stars. I think we're worth it, but in the name of full disclosure, I am the owner.
Aries FFPro
Aries FFPro
Jun 19, 2018
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Friendly staff. Great selection of sewing and embroidery machines....as well as everything you need to start your next project. They offer repair for your machine too.
Emily B.
Emily B.
May 25, 2018
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Amazing service! Came in for a quick fix on a singer machine and the owner was so kind and helpful. The staff was extremely friendly and knowledgeable.
K. Herndon
K. Herndon
Jan 09, 2018
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I called after hours on a Friday evening, about 30 mins after their posted closing time, meaning to leave a message. Not only did the owner answer the phone, but generously gave me 30 minutes of his time and knowledge. I am beyond impressed.
Dion K.
Dion K.
Jun 27, 2017
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Iris is really friendly and knowledgeable and they have a huge selection of anything you could need for your sewing machine or vacuum. They also handle sales and repairs of the latest sewimg machine units. When you purchase a new machine they include classes so you can get up and running fast. Great store!
Pamela G.
Pamela G.
Feb 26, 2017
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Jimmy is the best! My Pfaff, which I bought there, was in a bad mood so I took it in and he fixed it right up. He is very knowledgeable and I trust him completely when it comes to my machine.
Dana R.
Dana R.
Feb 20, 2017
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I recently had my mothers sewing machine tension and bobbin winder fixed here. The machine seems to be working fine. It did take longer than I had expected but I really have no point of reference for this type of thing. It was several weeks. The people working there at drop off and pick up were very friendly and knowledgeable.
Lori W.
Lori W.
Sep 02, 2016
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Called in to get my industrial consew checked out, but they don't do industrial machines- but they knew who does and referred me over to them and saved me a million more phone calls around town. So I really appreciated the help
Abigail A.
Abigail A.
Jun 29, 2016
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Quite pricey, above providing average customer service, and borderline rude.

I took my machine in about a month ago and picked it up about two weeks later. I assume it is fixed but haven't tested it yet. I was not impressed with their customer service to say the least.

Dropping it off the lady did a diagnostic on the machine while talking about it to the other two employees. The only time she addressed me was to give me the price. The other employee even thought she was confirming the price with them. She took a seat to look at the machine but never offered me one at the very large table
Beth B.
Beth B.
Jun 04, 2016
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I brought my Kenmore vacuum in because the brush had stopped spinning. It still wouldn't work even after I pulled all the hair, etc off of the brush. I thought maybe a belt had broken, so I brought it in. Jimmy took one look at it, and reached down and pushed the 'overload protection reset' button. POOF! Fixed! I blushed and laughed at myself--who knew there was such a button on a vacuum?? Of course he wouldn't charge me a dime, even though 'the other guys' want $30 just to take a look. He has an encyclopedic (think Google) knowledge of vacuums and sewing machines
Martha G.
Martha G.
Oct 01, 2015
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Just took my Singer in to Jimmy. It was stuck in reverse. He fiddled with it fixed it immediately. Then checked it out for squeaks. Oiled it up and said, "nice to meet you. No charge!" You don't get treated like that anymore!
Lj D.
Lj D.
Mar 23, 2013
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I brought in my Husqvarna Viking embroidery machine because the tension was just not right. These high end machines are supposed to adjust automatically but recently it just wasn't working. This shop was recommended because the guy is an "authorized repair/serviceman" for Husqvarna machines. I was told by the owner who does the actual repair that he was very busy, because he's the only guy in town who is authorized to work on these machines, and it might take 3 months to get my machine back. Well. It did take three months, several phone calls, and several hundred dollars