3A Marine Service

3a Marine is top of the line! I have been going to these guys for a few years now. Ended up buying a new boat from them in 2019 and the boat had some issues from the manufacturer (nothing to do with 3a). These guys took amazing care of me to make sure everything was right. They stand by their work. John and Pat in service will forever have my business.
I ended up messing up my engine cowling recently and they took it fixed at no cost. I really can’t say enough about these people.

Purchase with Jack was fine. Service with John overall had been pretty good up until now. I purchased the boat new. It's less than a year old, had all service done and winterized it in October. Upon starting it up this Spring (after putting the muffs on the engine and water on blast) started her up. Noticed water wasn't coming out and shut it off after 1 minutes, suspected the water pump had gone. John took a look at it and sure enough, the pump was burnt out. John then blamed me for burning out the pump coming up with all sorts of reason why it was my fault - "maybe the muffs weren't on right

Even though they are a Tohatsu dealer, they wouldn't honor Tohatsu warranty on a 1yr old outboard ("you used bad fuel"). However, they happily took $70 for "diagnostics" to tell me my carb is clogged, and wanted $700 for a carb replacement in a $950 outboard (what???). Then then tried to pressure me into buying a new engine. Good thinking - once you need a carb cleaning, just get a new engine!
Well, I watched some youtube videos and got a $30 chinese carb off aliexpress. 20 minutes later the outboard is fixed. I'll clean the old one and have it as a spare. They wanted $600 for at most 1hr of labor

It's been a positive experience working with 3A. Both the purchase of our Robalo CC 2 years ago and subsequent maintenance. The few times we've had a one-off maintenance issue, John runs right down to the dock and takes care of it.

As a lifelong sailor, I had never owned a powerboat. Most of my sailing friends who bought one usually found a great deal on a used powerboat which promptly caught on fire or sank. I thought I was going to follow in their footsteps when I discovered a vintage 1973 HiLiner Gypsy I quite liked that was for sale. It was designed by Ray Hunt! My wife had other plans. She loved the Robalo R222 and thought it would be wise to purchase a new boat with modern features such as a new Yamaha four stroke motor with warranty so I would not be out in the driveway sweating over and swearing at another project

First time boat owner. Bought my boat online but had 3A winterize and fix a few things. Very helpful, reasonably priced, and great service

Just re-powered my boat with one of the last Evinrudes. Jack and his team did a great job making this happen. I'll be back in the water this weekend after just a week of my old motor quitting. Can't wait!

I bought a boat from these guys at the NE boat show a few months back. The process was really incredible. I worked with their service manager and Jack and really had a great experience. It's a small family run dealership and everything was honest and transparent. Would highly recommend.

I was working on a deal with jack on a Robalo boat... We discussed numbers and we talked about my trade in value but he needed to see my boat before he could etch it in stone. I was gonna bring it down but that weekend did not work due to the boat show in town so I called him to schedule an appointment for this weekend only to find out he sold the boat on me. If I knew that was going to happen I
would of left a deposit but it never came up I would have thought I'd recieve a courtesy call saying we need to move forward because I have another person interested needless to say I am very disappointed

Worst experience ever with a service dept. They couldn't find a problem the first time I left the boat/motor for warranty service and said I needed a water test to diagnose it. They made me wait for over a month then they canceled the day before I was supposed to bring it in for the water test. I lost the beginning of my season waiting and still had a motor that wasn't running right. Very low integrity. They didn't seem to care.