Prime Financial Credit Union
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Established in 1923 by a group of City of Milwaukee employees, Prime Financial Credit Union became Wisconsin's first state-chartered credit union. Today, with nearly a century of experience helping the residents of Milwaukee and the surrounding areas, we're proud to continue helping our neighbors manage finances, build wealth, and achieve their dreams of financial freedom.

Our team supports local communities by raising funds for charitable causes, educating students and adults on financial wellness, and volunteering alongside our members to provide for our neighbors in need. Reduce the paper clutter with eDocuments - the new way to access Statements and important Notices electronically.
Services
Offer personalized, innovated products and convenient services to help members' achieve financial success. Create a successful environment by embracing the diversity and inclusion of our membership and staff. Recent events that were uniformly senseless, unjust, and tragic and resulted in the unnecessary deaths of Black Americans have been made clear, and open to, not only the citizens of our nation, but also to a watching world.
Wisconsin credit unions give back by offering over 30,000 'no fee' ATMS and 5,000 'no fee' branches for members through cooperative, nationwide shared branching networks. Access your account when traveling outside the Metro Milwaukee area by visiting a Credit Union Service Center. Locate a surcharge-free ATM near your work or home by visiting the Alliance One ATM Network.
Our members' financial wellness and peace of mind are always top priority when designing our products and services. Prime offers low fee, high benefit accounts with plenty of options, so our members can choose the accounts that best fit their lifestyle. Roughly one-third of Americans live paycheck to paycheck with little to no emergency savings.
We're glad you want to join Prime Financial Credit Union! We open new accounts in-person to make sure everything is set up correctly and to answer any questions you may have. We look forward to meeting you and helping you reach your financial goals! If you are an existing member, you may be able to open your new account online through the Online Banking portal.
Don't miss out on great credit card offers, including low APR shopping specials and balance transfer offers. Your Prime Platinum Visa Credit Card is your passport to exhilarating travel opportunities, select merchandise, and more. And best of all, you chose how to reward yourself! Shop the CU Rewards Mall and redeem in-store offers to earn more points when you use your Prime Platinum Visa Credit Card.
Reviews (9)
Kairy Ibrahim
Kairy Ibrahim
Nov 29, 2021
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I have my home mortgage, checking, and savings with Prime. It is accurate, convenient, and the staff memebers are friendly and helpful.
Dusty Hartl
Dusty Hartl
Nov 17, 2021
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I have had absolutely wonderful experiences with Prime Financial. Most recently, I decided to purchase a car.
As a first time car buyer I had no idea what I was doing. Thanks to Will Smith, I was able to get the car I wanted and, even better than that, I was able to afford it! Will spent an endless amount of time on the phone with me, answering all my questions and even catching mistakes the dealer made in calculating the taxes and fees.
Prime has an asset on their hands and thanks to Will, I will be a member for a long time to come.
Thanks Will!
Roxane Bruyette
Roxane Bruyette
Sep 18, 2021
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What could be improved?? Since I have a mortgage account with a mortgage balance and payments, I should be able to make a PRINCIPAL payment online. Currently, I must call in during normal business hours and try to reach a few specific supervisors to make this request. Sometimes I have to leave a message and wait to be called back. Please let me control ALL my accounts online and to make a principal payment on my mortgage as I desire.
Thomas Bolton
Thomas Bolton
Sep 18, 2021
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I so like the Credit Union that I joined te Board of Directors. I have been on the Supervisory Committee for ten years or so. Prime is really serious about serving under-served populations. They are true practitioners of the credit Union Movement. The staff cares!
L. L.
L. L.
Jun 30, 2021
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The website is user friendly enabling you to complete tasks with the least amount of effort. I also like the fact you will receive an alert/email for all login sessions, transactions, etc..
Scott Freiburger
Scott Freiburger
Mar 30, 2021
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The worst online setup I've used. Phone telemarketer tried to get me to signup for a credit card, and then rude when I declined.
Linda Dirnbauer
Linda Dirnbauer
Mar 14, 2021
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If you are looking to have all your banking in one place with low or no extra fees, I am very happy my banking is with PFCU. You will be too!
Robert Bork
Robert Bork
Jan 26, 2021
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Good rates, like both the debit and credit cards. Especially like the online banking, but most of all the face to face experience. I have been with PFCU since 2006 and was not surprised when I recently financed a new car purchase on the phone due Covid 19. It went quick and easy and is now online with my other accounts. 5 Star
Dawn Tucek
Dawn Tucek
Nov 17, 2020
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Long term customer and very disappointed with the direct deposit service. A customer shouldn't have to wait until your employee deposits payroll and it is different every week. Looking elsewhere for my checking/saving account needs.