Our commitment to customer experience means both industry know-how and genuine concern for you. We are proud to be known for our devoted team-the kind of caring people who will rally around you and your business needs, every time. There is no such thing as "cookie cutter" options at ICAT. Our solutions are customized and tailored for each individual customer and their specific logistics needs and business goals.
With highly personal relationships in place around the world and decades of experience in the international shipping industry, our team is trained to go the extra mile, every mile. Our people are the backbone of this company. We have created a culture based on learning and transparency, and ensure that each individual employee has the power and tools to provide an amazing experience to all those we touch.
With highly personal relationships in place around the world and decades of experience in the international shipping industry, our team is trained to go the extra mile, every mile. Our people are the backbone of this company. We have created a culture based on learning and transparency, and ensure that each individual employee has the power and tools to provide an amazing experience to all those we touch.
Services
Since being founded in 1993 by CEO Rick Campbell, ICAT Logistics has made incredible transformations over the last two and a half decades. From humble beginnings as a small outfit to our current position as a large global player, ICAT has experienced quite a ride. Our mission is to help all those we touch grow positively.
Our corporate management team at ICAT Logistics is just one piece of the puzzle that makes everything come together seamlessly. Along with all our employees and agency partners, these team members are behind the driving forces of what occurs within the four walls of our corporate headquarters and beyond.
Communication is at the root of creating a great business relationship. We believe keeping our customers aware about their important assets at every milestone creates reassurance and trust that we'll handle it all. Establishing consistencies and standards allows us to achieve the level of performance you expect from your logistics partner.
We believe partnership is a key ingredient to our overall success. Our excellence is mirrored by the entities we choose to work with around the globe. This includes everyone from our agency partners to our vendors to our international agents. In some cases, we take things a step further and create teaming agreements so we can offer our customers beneficial solutions only available through these relationships.
Our focus is on agency support and success. By honing in on this, we ensure the ultimate customer-who entrusts their logistics support to ICAT-leaves every transaction 100% satisfied. The ICAT Agency Partner Program allows our partners to realize cost-reducing benefits, revenue opportunities, and a comprehensive global network, not to mention, unparalleled corporate support.
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