McCarthy Retail Financial Services, LLC which does business as Micro Loans NW, was founded in late 2010 to address the financial challenges so many in our community face. Banks have become more and more difficult for both regular consumers and businesses. We have created products to help our customers maneuver through tight financial situations.
Our company is small enough to be flexible with our customers, while large enough to provide convenience at our two locations to serve you in Kent and Everett. We are here to serve you and make the stresses that come along with cash shortages, a little easier to deal with. Nearly everyone in our company has multiple years of experience in the payday loan and check cashing industry.
Our company is small enough to be flexible with our customers, while large enough to provide convenience at our two locations to serve you in Kent and Everett. We are here to serve you and make the stresses that come along with cash shortages, a little easier to deal with. Nearly everyone in our company has multiple years of experience in the payday loan and check cashing industry.
Services
We will be extending all loans and payments due during the period to our customer's next payday. We look forward to working with you each individually when we reopen. If you would like to make a payment or have a question about your existing loan, please call and leave a message with your name and telephone number so that we may return your call.
Reviews (15)
Josue Roman
Nov 30, 2021
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Jack O.
Oct 31, 2021
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Keith Hutcheson
Aug 15, 2020
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Aubree L.
Aug 11, 2020
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They discriminate by picking and choosing who they will give a loan to . After asking for bank statements , paystubs and proof of income I was told “we are choosing not to lend to you” because I am a transportation driver. The rude woman on the other side of the glass said that because she was not familiar with my company even though I provided all required documents denied me a loan because I “don’t work in an office or a bank or something , where we could call you at work” as I explained to her over and over I have proof dating back “that’s not enough” of my employment with the
Esther Salas
Jan 05, 2020
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I went to Micro Loans NW to try to get Pay Day Loan. One of the tellers that was helping me out her name is Veronica. She explained to me everything what I needed to get loan and I appreciate her for helping me. I wasn’t able to get the loan because I did not qualify for it but I thank her for her customer service.
Angela Misa
Nov 03, 2019
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The tellers at Microloans NW are AMAZING!!! You can feel the family atmosphere there and they really make you feel like you’re the only customer in the store when you’re in front of their windows. They greet you when you walk in, they remember your name, they know what you’re there for, and as you make your way to their window they’re already grabbing all your paperwork to make your transaction smooth and quick! My last time there I was helped by the lovely Veronica who is always willing to go the extra mile to satisfy her customers. She was able to get us a better rate and called us to
Medical Staff
Oct 31, 2019
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I just want to share my experience. I came in to this store after a long day of trying to run errands. I didn't get off work until late and I still needed to cash my check. I can tell you I met one of the most sweetest and down to earth ladies ever named Veronica. You really made my day so much better it was such a relief when you helped me. I was able to get my check cashed and go home to my kids to make dinner. I will be returning, thank you Micro Loans NW!! You guys are the best!!
Anthony Schultz
Sep 29, 2019
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Nancy Dedios
Jul 31, 2019
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Ramsey Arteaga
Nov 12, 2018
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Very inviting customer service nice to the customer even if they're going through it they won't let it show. I'm always greeted with a smile. One time I was having trouble with my phone service we called the company and I didn't have the patience for the company rambling on and on. So Veronica and Jessica helped me and took over as I was about to hang up. Suzie high energy makes you have a reason to smile. Angie willing to go above and beyond to help. This applies to all of them they just make you feel like family always giggling and being patient. Worth going to!!!
Noran V.
Aug 31, 2017
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April O.
Jun 22, 2017
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So I feel the need to review this place just because I've gone in their twice and both times I dealt with horrible customer service. It's very obvious the girls either have a low moral or they hate their jobs. I will tell you that it's very obvious the girls just judge you. I was super nice each time I've gone in and that's just me. I asked a question and the girl turns her head to the woman next to her that appears to be the manager and she just slightly laughs and shrugs her shoulders saying it was fine. I was furious. I thought that was so rude. If I owned this location
Tamara A.
Oct 21, 2014
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I had called to speak to the manager of this location and just asked by any chance are they hiring. Not only was the manager very short and rude on the phone. She seemed like she was in the rush to get off the phone with me... mind you it was less than a 2 minute conversation. I also had asked if she will be hiring anytime in the near future and once again was told with a NO! and hung up! Before I could even finish my question... If this is what type of management you have running your company. I will take a second look. This is not a place of business I will do business at.
Alex S.
Aug 26, 2014
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Juliet W.
Apr 18, 2014
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After doing business with this company i wanted to go on a payment plan to pay off my loan which is a legal right. I was told i had to pay my loan and then they would set up the plan. Once I did this, the cashier got her manager on the phone and then came and said they refuse to offer me any business. I asked why she said as a company they do not accept payment plans and will now allow me to loan.
So you break the law which is set for all payday loan companies? Really Kevin M. whose own statement on yelp reads "We want your experience to leave you feeling relieved & cared for."
So you break the law which is set for all payday loan companies? Really Kevin M. whose own statement on yelp reads "We want your experience to leave you feeling relieved & cared for."
