The Phone Box
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The Phone Box
We specialize in signal repair services that won't leave you without your favorite Iphone for long. If you find the buttons on your IPhone are malfunctioning or not working altogether, be sure to visit your local PBS. If your IPhone doesn't hold its charge as long as it used to, you may have battery issues.

We specialize in signal repair services that won't leave you without your favorite Samsung Galaxy for long. If you find the buttons on your Samsung Galaxy are malfunctioning or not working altogether, be sure to visit your local PBS. If your Samsung Galaxy doesn't hold its charge as long as it used to, you may have battery issues.
Services
First and foremost, we are problem solvers. When you come to PBS with an electronic device issue, we have the technical aptitude and experience to repair it. Beyond smartphones, we specialize in a wide variety of electronic device repairs, including computers, laptops, game consoles, cameras, mp3 players, and much more.
When you're in need of fast, professional iPhone repair services that won't break the bank, rely on PBS Phone Box Store. From shattered screens to liquid damage, our trained technicians have years of experience fixing all of the most common iPhone issues. Whether you own the iPhone 8 Plus or the iPhone 4S, PBS has the tools and know-how to get your device back up and running before you know it!
TPB PBS offers industry-leading services to both businesses and K-12 and higher learning institutions. TPB is the largest local cell phone, tablet, and laptop repair service with over 450+ locations and counting. The dependence on technology both in business and educational environments is rapidly increasing.
TPB has many options to get you going again. Just because you signed a service contract with your cell phone carrier doesn't mean you have to keep a phone that you're no longer happy with. Let your local TPB store give you cash or trade dollars for your old or damaged phone and help you find one that you'll love.
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Reviews (22)
Madison Estrada
Madison Estrada
Nov 01, 2021
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I got my screen replaced and after a month my phone started over heating and powering off by itself. On top of that the colors changed after two weeks so now instead of blue my phone shows purple but I cant do anything because my screen cracked through the screen protector they gave me.
Chris Watson
Chris Watson
Oct 31, 2021
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Amazing customer service they help me financing a Playstation 5 for my self and phone for my wife . It was quick and they explain everything in detail. Recommend them strongly
Micheal Briseno
Micheal Briseno
Oct 29, 2021
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The phone box is a legit place, they will do what they can to help you. They have PS5 and Xbox’s and other electronics you need in store I highly recommend coming to them and doin business
Green Giant
Green Giant
Oct 23, 2021
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I took my phone in to the store in a bag, :( for a battery replacement. The technician replace it in minutes. there was some confusion on the cracked class and back cover, but everything was resolved to my satisfaction. I would recommend this repair shop to anyone.
Wendy Jones
Wendy Jones
Sep 28, 2021
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Great customer service. I bought a samsung 21 ultra over the phone. I waited an hour then it was ready. I was having a issue with my sim card from my carrier. I went back to the store and JT fixed my problem while waited
Steven Overall
Steven Overall
Sep 21, 2021
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Finally got my PS5 yesterday with 50 down these guys are legit I would recommend to my friends
Zidane Becerra
Zidane Becerra
Aug 12, 2021
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Girlfriend had issues with her phone this morning where it didn’t want to work anymore. Did a walk in at The Phone Box to see if we could get it working again. The guy fixed it on the spot also was nice enough not to charge us. Gave us advice on how to prevent the issue from happening again. Really great experience!
Captain Mobile Parts
Captain Mobile Parts
Jul 30, 2021
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Great customer service they hooked us up with 2 70inch TVs and Xbox series x for my office and iMac Love it. Great deals great payment plan. Will pay off 90 days no interest win win.
Miss Olivia
Miss Olivia
Jul 29, 2021
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Best place to get kids ride on. Huge collection at very reasonable prices. Must visit
Lynda B.
Lynda B.
Jan 13, 2019
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Replaced my cracked android phone screen quickly and at a better price than others quoted. The part was not in stock but when I mentioned on the phone I was headed over, he had already gone to retrieve the part. They were very helpful and provided good communication and customer service. I found out they sell refurbished phones so maybe my next phone will come from them.
Meli D.
Meli D.
Dec 29, 2018
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Went in to get charging port fixed for iPhone 7 Plus. They took care of us in a timely matter.
V. K.
V. K.
Dec 27, 2018
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Yusuf was kind and fast. I was shocked by the price to fix my nieces iPhone 6s. It was $60. And they took us a walk-in and finished in under 20 minutes.
Ernando T.
Ernando T.
Aug 16, 2018
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I have came here multiple times with multiple issues and have always been taken cared off with my iPhones and have sent them over quite a bit of people and never had any complaints. Check them out if you have any issues with your phone best around the Carrollton area for sure.
Linda M.
Linda M.
Jul 15, 2018
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First time used their service on Friday, 7/13 to replace screen for my iPhone 6 Plus. The camera is all fuzzy now after they replaced the screen. Will not come back!
Tommy M.
Tommy M.
Jul 11, 2018
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My daughter got water in her iphone from the water park and they did an awesome job repairing her phone. They told me before hand the best and worse case scenarios with the prices then opened the phone and showed me exactly where the water was and what they recommended to prevent further damage. Customer service was excellent and the prices were great. I highly recommend you talk to them if you need any type of phone repair, ipad or game console as well. They will go above and beyond to get your device back normal as quickly as possible, Excellent place!
Maria C.
Maria C.
Jun 17, 2018
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Great place, really nice shop, great customer service, reasonably priced and no pressure upsale. Repaired my iPad 4 screen like new. My new tech support place...thank you
Priscilla M.
Priscilla M.
Apr 07, 2018
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I went in to have my iPhone screen fixed and the service was great. My screen was fixed in 20 min and appears to be working pretty good for now ( crossing my fingers).
Desi B.
Desi B.
Mar 09, 2018
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Quick service at an unbeatable price! Needed my screen fixed on one phone and charger port on another and he took care of both! Customer for life!
Guairdean B.
Guairdean B.
Mar 04, 2018
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Fast, friendly, knowledgable, and all at a good price. I went in for a battery replacement and it was completed quickly. The price was great, the advice on the first charge cycle was welcome, and the phone has performed flawlessly since then. Their service saved me the price of a new phone. If I need phone service in the future, this is where I'll go.
Paul M.
Paul M.
Feb 22, 2018
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I like to own my phone and not pay monthly through a carrier. I was ready to upgrade my iPhone 5s and had been looking all over the Dallas area. Facebook, 5Miles, you name it. I finally found The Phone Box and was impressed with the service right from the start. The guy that helped me was very kind and patient. He negotiated with me on the price and I walked out owning a 6, Gorilla case and tempered screen protector all under $30 of what I wanted to spend. I would recommend this store to anyone looking to purchase a used phone or have your phone worked on. Top notch service!
Princess L.
Princess L.
Jan 21, 2018
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This place is fast and have EXCELLENT prices. I went to six places before here, and actually just found it by luck. Nothing matched up to this place and I will be coming back for future repairs and accessories. Great customer service.
Sal A.
Sal A.
Nov 19, 2017
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Got my iPhone screen repaired from here, the phone was repaired quickly and professionally done.

The repair prices were reasonable and the store clerk was very knowledgeable about other issues I was having with the phone and was able to repair that as well.

I bought a tempered glass screen protector and overall the total cost was a lot less than what I would have paid at an Apple store.

Store looks pretty futuristic too! Highly recommend to anyone in the area if they need a phone repair, cases or even a car phone.