In our 35 years as the premiere provider of luxury transportation services within the Bay Area and around the world, Black Tie has remained your Transportation Advocate. We plan every detail of every trip. We dedicate ourselves to providing the safest and most comfortable experiences possible. And we have always maintained the highest degree of vehicle cleanliness and inspections.
This is our commitment to you. We understand that you are ready to get out and enjoy life. We also understand that you may have concerns about safety in and around the communities and destinations we serve. That's why Black Tie Transportation has done all the research regarding the safest places to go, including which destinations are open, what you can do at each, as well as any local guidelines.
This is our commitment to you. We understand that you are ready to get out and enjoy life. We also understand that you may have concerns about safety in and around the communities and destinations we serve. That's why Black Tie Transportation has done all the research regarding the safest places to go, including which destinations are open, what you can do at each, as well as any local guidelines.
Services
Northern California's Wine Country regions are open. Many have indoor or outdoor dining with the most unbelievable scenery We've all been spending too much time in old, familiar places. Isn't it time for an escape? Let us plan your idyllic excursion. We've imagined a few for you. Black Tie's team members and partners are the best-of-the best in the hospitality, transportation and tourism industries.
Our goal is to get you to work stress-free and ready for your day, with the least amount of transfers, in the least amount of time. Use WeCommute to replace BART rides, bus trips, driving and carpooling. Allows for reserve seating on one-way or round trip commutes so you are guaranteed a seat. Enjoy luxurious transportation on a clean, highly-maintained, extremely comfortable bus or shuttle.
Reviews (29)
Elisha S.
Dec 26, 2021
Report
My sis graduated so we rented a bus to take us to San Jose for bar hoping.. the driver Keith picked us up from Oakland . And took us to San Jose.. Keith's only rule was that we turned up and had a great time.. and that is what we did.. Keith made sure we had everything we needed .. he had no problem waiting for the last person to show up.. took us to get ice for the cooler..he dropped us off at the first club .. as soon as we was ready to go he picked us up with in mins.. .. I've used plenty of party busses and limousine services but hands. Down this was the best experience I ever had
Cindy K.
Nov 05, 2021
Report
Applied for a position here and was contacted by a 3rd party recruiter. Had a zoom interview with her "recruiter", then she had set me up for another zoom interview with Michael. She then informed me that he liked how the interview went and asked if I could come in and do a in person interview which will consist of Michael and the owner Bill. Sure so that was set up.
I'm not the type of person who will just take any JOB as just a JOB. I have solid 26 years of experience with proven record.
Arrived at the office, very empty due to the pandemic they had to lay off a few employees
I'm not the type of person who will just take any JOB as just a JOB. I have solid 26 years of experience with proven record.
Arrived at the office, very empty due to the pandemic they had to lay off a few employees
Andrea Day
Oct 28, 2021
Report
Zak F.
May 16, 2021
Report
As I begin to explain my experience with black tie transportation note that I wanted to be employed by this company and was looking forward to my interview. Upon arrival it was hard to find parking after doing so I walked inside aside from it being quiet I was approached by the front desk woman, handing me an in person application after filling it out the woman had handed it off to the man who was going to interview me. Before he could walk to me the owner intercepted the paperwork and approached me asked me if I wanted a job there in response I said yes sir, in his shocking reply he told me "
Antoinette S.
Apr 15, 2021
Report
I was calling around to shop prices for a party bus for 2 consecutive days. The person that originally answered the phone was nice and cordial. He took my information and quoted me a price- seems to be in the mid high range for all of the transportation companies I called- and told me he would have the wedding coordinator call me back. The coordinator, Jeanette, calls me the following day. The only words I have to describe are rude and completely self centered. The service failure here is because she did not listen to what I wanted, where I had shopped, and continued to cut me off so she could
Jessica P.
Oct 22, 2020
Report
Black Tie Transportation made an unforgettable birthday with wine tastings in Napa. Jeanette was wonderful and a delight to work with. She really listened to our group and the type of experience we wanted to have in Napa. She then coordinated all of our tasting appointments on our schedule. She knew all the best wineries to go and made it so easy for us.
The limo sprinter was fabulous and our driver Robert was fun and professional. He provided top notch service refreshing the limo between tastings and being timely at all our pick up locations. He really added to our experience.
This is the
The limo sprinter was fabulous and our driver Robert was fun and professional. He provided top notch service refreshing the limo between tastings and being timely at all our pick up locations. He really added to our experience.
This is the
David I.
Oct 20, 2020
Report
On 10/08/2020 on 880 southbound a vehicle from this company nearly caused a multi-car accident by forcing their way in between me and the car in front of me. They barely cleared the car in front of me and barely missed hitting the front of my car. Traffic came to an abrupt halt just as this driver forced their way into my lane. As I was already slamming on my brake to avoid hitting the rear of their car, I was able to avoid hitting their vehicle.
License: 78389S2
Permit: TCP 4389B
I have a photo of the incident, as we came to a standstill.
License: 78389S2
Permit: TCP 4389B
I have a photo of the incident, as we came to a standstill.
Robert W.
Sep 04, 2020
Report
Sean M.
Jul 07, 2020
Report
Black Tie was truly a pleasure to deal with. From the very beginning phone call answered by Crystal to the driver Jake. I had them pick up my elderly parents at Oakland airport and drive to San Jose. The driver was wearing a mask and gloves the whole time and the car was super clean. They were on time and waiting with a name card, even though the flight arrived 30 mins early. The driver helped load and unload heavy luggage at the airport and even brought it upstairs inside my parents home. The overall cost was expensive as it included a service fee and gratuity (which they were very transparent
Kristina B.
Jun 03, 2020
Report
Wow. Just called and the lady was incredibly rude and condescending as if I was wasting her time. The woman told me it would be over $300 to book an SUV from Pleasanton to Concord. She said it very rudely and as though she didn't want to do the work of perhaps finding drivers. What got to me was she said it in a "oh you don't want to book this it's too expensive" sort of way. I mean if she hadn't said it that way I wouldn't have even questioned it or looked up what I had previously paid. I would've just booked the SUVs and been done with it no problem. Matter
Mariah B.
Feb 12, 2020
Report
John Quell
Dec 18, 2019
Report
We recently used Black Tie for a winery tour in Napa. They were amazing! After doing some research on yelp and with a suggestion from a friend we decided to go with Black Tie. I emailed back and forth with Jennifer and she was great, she made everything so easy! We told her the date, number of people and where we were going and we were all set after that! They even sent a handwritten card thanking us for choosing Black Tie, a very nice touch! Our driver, Victor, showed up a little early, we weren't quite ready but he patiently waited until we were. Victor was an excellent driver! He got us were
Paula Velez
Dec 17, 2019
Report
We recently used Black Tie Transportation for our three-day staff retreat in San Francisco which entailed moving 156 people to and from the airport and to different activities around the city. They were amazing. The drivers were professional, extremely nice and accommodating, informative, and always on time. The service representatives and their dispatch were wonderful to work with down to the very last detail. And last but not least, the buses were extremely clean and modern. We plan to use Black Tie again should the need arise, and I highly recommend them!
David B.
Sep 06, 2019
Report
We could not have asked for better for the transportation for our wedding. We had a full bus load of international guests who were nervous about driving out here, so a bus was essential, and Black Tie made everything easy. Despite picking two venues that weren't easy to get to, and having different numbers using the bus at each stage, Black Tie ensured everything went perfectly. Not only that, but dealing with them before the wedding was genuinely pleasant, they sent us cards wishing us luck and thanking us for being great customers, really we couldn't have asked for more. If we ever
Paul Southern
Jul 10, 2019
Report
Best transportation company in the US. They practice a lost art of service. Professional drivers attend to your every need. The vehicles are clean and safe. Best in class luxury equipment that is detailed and maintained to the highest standards.
My family has used the service a couple dozen times for business and pleasure and it‘s always been 5 stars.
My family has used the service a couple dozen times for business and pleasure and it‘s always been 5 stars.
Laura Bon
Jul 07, 2019
Report
Two rides to SFO from San Ramon. Return from Amsterdam forgot to schedule pickup. They were waiting for me and I had no idea! About to call Uber and bam...at my feet for a pickup! They tracked my return flight.
Also just met CEO who gave me a tour of facility. Large computer and TV screens tracking every flight and airline. Every traffic situation. When Black Tie says they will get you there in time it’s because they are in precision control of the situation. I will never again stress will I make it to the airport in time. Or will they remember to pick me up. I’ve seen the tracking operation
Also just met CEO who gave me a tour of facility. Large computer and TV screens tracking every flight and airline. Every traffic situation. When Black Tie says they will get you there in time it’s because they are in precision control of the situation. I will never again stress will I make it to the airport in time. Or will they remember to pick me up. I’ve seen the tracking operation
Sylvia L.
Jun 14, 2019
Report
Wish I could give them 2.5 stars
Disappointing wait time, waited 20minutes outside the terminal after calling and texting updating them on our status (landed, in baggage terminal, ready to go) not to mention the waiting area we were directed to was right next to the designated smoking area.
They should be realistic with with customer about the time it takes them to get from their 'waiting zone' to the airport, even when I called again I was told 2-3min, it took them another 7min.
I work with a lot of bus companies on a regular basis and have definitely experienced much better service
Disappointing wait time, waited 20minutes outside the terminal after calling and texting updating them on our status (landed, in baggage terminal, ready to go) not to mention the waiting area we were directed to was right next to the designated smoking area.
They should be realistic with with customer about the time it takes them to get from their 'waiting zone' to the airport, even when I called again I was told 2-3min, it took them another 7min.
I work with a lot of bus companies on a regular basis and have definitely experienced much better service
Chris W.
Jun 11, 2019
Report
The drivers and the cars were immaculate. Seems a little pricey but the service was faultless & professional.
My main gripe was trying to get a receipt out of these guys. Nothing on web site, tried chat - left several messages , no reply. Left voicemails , no reply. Eventually got a email from accounting with my receipt. Next trip I tried email accounting directly for a receipt - email bounces. I need to call. I needlessly spent an hour or so chasing this down.
My main gripe was trying to get a receipt out of these guys. Nothing on web site, tried chat - left several messages , no reply. Left voicemails , no reply. Eventually got a email from accounting with my receipt. Next trip I tried email accounting directly for a receipt - email bounces. I need to call. I needlessly spent an hour or so chasing this down.
E. Ibarra
Dec 12, 2018
Report
I use this company often for when our company's president needs it , which is quite often. They are always professional and accommodating. I've called ahead of time and I've also done last minute calls, regardless, they have been great! My boss has never complained to me about them. They even call you if the driver is going to be late for a pickup. Great customer service!
Dennice B.
Dec 06, 2018
Report
Black tie transportation is a class act! Manager Debbie was so accommodating and flexible as I had a complicated gift certificate situation. She was very personable and made it easy to work with her. The vehicle that she suggested for us was a nine passenger Mercedes sprinter it was probably one of the most comfortable vehicles I've been in a very long time. Super clean pretty much brand new. Our driver was Ron who was
1. On time
2. Courteous ... very polite
3. Knowledgeable of the vehicle and the city itself
The 8 of us That were on this trip made the unanimous decision that going forward
1. On time
2. Courteous ... very polite
3. Knowledgeable of the vehicle and the city itself
The 8 of us That were on this trip made the unanimous decision that going forward
Nadine G.
Dec 05, 2018
Report
From the first phone call my requests were handled professionally and they gave me options which is so much fun for planning a special occasion.
My fiancé reserved a bmw with champagne and he proposed that night!! Another time we picked up our in-laws at the airport and it made them feel so special and my husband and I didn't have to lap around sfo so many times and fight traffic.
We rented a shuttle for our corporate group in an Escalade and the driver Matthew was so kind and knew us by first name which was so personal.
The rides are clean and shiny all beautiful rides not cheap but
My fiancé reserved a bmw with champagne and he proposed that night!! Another time we picked up our in-laws at the airport and it made them feel so special and my husband and I didn't have to lap around sfo so many times and fight traffic.
We rented a shuttle for our corporate group in an Escalade and the driver Matthew was so kind and knew us by first name which was so personal.
The rides are clean and shiny all beautiful rides not cheap but
Nikkomae S.
Nov 18, 2018
Report
I hires black tie transportation for my moms bachelorette party. My fiance recommended them.
First person I spoke too is Jennifer. She's amazing. I was working with a tight budget and she was able to accommodate that along with her throwing some special request.
Comes the day off the party, our driver James arrived promptly. He was a very cool, safe and experienced driver. He was very understanding and took care of us well.
All in all I will definitely use them again. I am actually considering on hiring them for my wedding.
Thanks black tie for making my moms night memorable.
First person I spoke too is Jennifer. She's amazing. I was working with a tight budget and she was able to accommodate that along with her throwing some special request.
Comes the day off the party, our driver James arrived promptly. He was a very cool, safe and experienced driver. He was very understanding and took care of us well.
All in all I will definitely use them again. I am actually considering on hiring them for my wedding.
Thanks black tie for making my moms night memorable.
Chesty P.
Sep 27, 2018
Report
I had to opportunity to ride on one of their mini-buses on a wine tour to Napa and was very pleased with the professionalism and how nice the experience was.
Eight hours with a rowdy group of tipsy adults can be trying for the most professional of chauffeurs but everything was superb.
We were picked up in downtown San Francisco and went to three vineyards in Napa and even stopped at a restaurant on our way back before being dropped off at our hotel.
There was a cooler with ice on the bus we were allowed to put our drinks in, or course we brought alcohol! We were allowed to play the music we
Eight hours with a rowdy group of tipsy adults can be trying for the most professional of chauffeurs but everything was superb.
We were picked up in downtown San Francisco and went to three vineyards in Napa and even stopped at a restaurant on our way back before being dropped off at our hotel.
There was a cooler with ice on the bus we were allowed to put our drinks in, or course we brought alcohol! We were allowed to play the music we
Kathleen H.
Sep 17, 2018
Report
We called Black Tie 5 days before a Celebration of Life at our home. We were hoping they could accommodate our needs given the short notice. From the first call to the last shuttle drop off, Black Tie made this is a seamless process for us.
The 13 passenger van was spotless inside and out.
Our chauffeur, Roger, showed up right on time and when I met him he already knew exactly what we wanted him to do which was shuttle guests from the bottom of our street to our home at the top of a hill.
For four hours Roger shuttled our guests and in between when there was some downtime he was so gracious
The 13 passenger van was spotless inside and out.
Our chauffeur, Roger, showed up right on time and when I met him he already knew exactly what we wanted him to do which was shuttle guests from the bottom of our street to our home at the top of a hill.
For four hours Roger shuttled our guests and in between when there was some downtime he was so gracious
Ken W.
Sep 05, 2018
Report
This van just side clipped my right mirror and continue to go with stoping. Time 5:35pm 9/4:2018. Dixon landing road off 880. It is a 3 lanes merging into two lanes section of the street. The van came from behind in lane #3. I'm in#2. It's clear that I have the right of way.
He clipped my mirror and continued to run.
It was a closed call.
My mirror is scratched and I am sure the vans body also scratched up. Further more, mr operator, you are damaging your company's reputation.
He clipped my mirror and continued to run.
It was a closed call.
My mirror is scratched and I am sure the vans body also scratched up. Further more, mr operator, you are damaging your company's reputation.
John Shelfer
Sep 04, 2018
Report
Sanam Shroff
Sep 15, 2017
Report
Highly disappointed in this company. Was excited to book based on the wonderful google reviews, got a contract, gave a deposit only to find on my wedding day the limo was not waiting outside our hotel as contracted? I call the representative who can't find my contract and accuses me of not "reconfirming," my apologies but I thought a contract and deposit secured the reservation? Long story short, we were unable to get the photos we were hoping for because we couldn't find a car to fit the entire bridal party on short notice and ended up driving my own car to venue, not to mention the embarrassment
Donald Postway
Oct 13, 2013
Report
During a recent trip to California with some friends, we wanted to go out for a night on the town and I was in charge of getting everything setup at the last minute. We got a limo from Black Tie Transportation and hit the town and everything went perfectly. The driver was able to help us find the best spots to go to and the ride was terrific. I also have to hand it to the driver. My crew got a little rowdy as the evening progress and the he never seemed annoyed with the group of increasingly drunk people carrying on loudly in the back. If you know my friends, you know that takes patience.
Andrew McCarthy
Aug 04, 2012
Report
As a very frequent traveler, I've used many transportation services both nationally and internationally. Black Tie is the best, hands down. From the interaction and professionalism of their reservationists (thank you Kelly) to their always on-time drivers and the impeccably maintained vehicles, these guys know how to do business right. Little things count - confirmation calls, a bottle of cold water on the way home from a long flight, consistency and a commitment to doing things right. I happily recommend Black Tie to anyone.
