At First Texas Homes, one of our keys to success is hiring top-quality people whose first priority is the needs of our customers. Our brilliant sales consultants and knowledgeable building managers always strive to provide the highest level of customer service. Founded out of over 45 years of family history in residential building and development, First Texas Homes has been building quality homes in Texas well over a quarter-century.
Our unique approach to homebuilding incorporates in-house architectural planning, with unparalleled design flexibility. We believe that allowing our customers to incorporate their vision, by making changes to our acclaimed floor plans, helps to turn a simple house into a welcoming home.
Our unique approach to homebuilding incorporates in-house architectural planning, with unparalleled design flexibility. We believe that allowing our customers to incorporate their vision, by making changes to our acclaimed floor plans, helps to turn a simple house into a welcoming home.
Services
As a true leader in the industry, First Texas Homes is no stranger to success. Our rise to the top has been achieved, in part, through our solid commitment to excellence, quality, and total customer satisfaction. At First Texas Homes, we put your needs first. Our unique approach to homebuilding, allows custom changes to our acclaimed floor plans, and ensures that each customer receives a truly custom-quality home at a production builder price.
For most people, financing is one of the most important factors in the purchase of a new home. Because mortgage industry guidelines, and loan product offerings change daily, finding a knowledgeable loan officer backed by a strong, customer-service-oriented mortgage company is paramount. At First Texas Homes, we want your new-home buying experience to be the best possible, so we've teamed up with the industries top mortgage professionals.
With over 48 new home communities located in the Greater Dallas-Fort Worth area, First Texas Homes is one of the leading new home builders in the area. Our communities are conveniently located in the very best areas Dallas and Fort Worth offer, while also providing convenient access to top school districts, great shopping and restaurants, outdoor hiking trails and parks, and so much more.
The Villages of Hurricane Creek, Anna's newest master planned community is located off Highway 75 & FM 455 near Hurricane Creek Country Club. This community will contain over 984 Single Family unit homes, 400 Multi Family, Apartments and Townhomes. Also included will be 50,000 sq ft of Retail Space and Hotel.
Standing at an elevation of 800 feet along the eastern shore of Joe Pool Lake lies the city of Cedar Hill densely populated with native Eastern Redcedar evergreens. A mere 16 miles southwest of Dallas, the city serves as a suburb making up part of the so-called Best Southwest area. With a considerable portion set aside for parks, green space, and nature reserves, not only fauna and flora can thrive here but you and your kids as well.
Reviews (12)
Tyra Munson
Jan 28, 2022
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BREACH OF CONTRACT, WARRANTY DEPARTMENT NEGLECT BEWARE
First Texas warranty department literally destroyed an upgraded vent hood we selected and now are telling us we have to live with unacceptable repairs. We have been very patience for over a year and after the 8th visit this week at their attempt to fix it I'm just livid. The stainless steel is warped and the install looks nothing like it looked at final walkthrough before they came it to repair another issue with the wall. DO NOT BUY with FTH if you want superior outstanding workmanship or good customer service.
First Texas warranty department literally destroyed an upgraded vent hood we selected and now are telling us we have to live with unacceptable repairs. We have been very patience for over a year and after the 8th visit this week at their attempt to fix it I'm just livid. The stainless steel is warped and the install looks nothing like it looked at final walkthrough before they came it to repair another issue with the wall. DO NOT BUY with FTH if you want superior outstanding workmanship or good customer service.
Steve L.
Nov 10, 2021
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Our experience with Kim (Sales) and Jim (Project Mgr) was awesome! They really care and try hard! They were also open to all of our suggestions regarding modification during the planning stage. Our problem with First Texas Homes is the quality of the craftsmanship as well as the poor quality materials used. It appears that most of the matrerials used to build our house were procured with only price in mind. Within the first four years we've had numerous failing receptacles and breakers throughout. All toilet seats have broken and been replaced, the engineered hardwood is delaminating, the
Bob S.
Sep 28, 2021
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Buyer beware - Our home was built as we agreed upon. The issue you need to be aware of is the HVAC. L&S mechanical is contracted through First Texas Homes. We have had nothing but issues with our HVAC. We keep getting told its a builder grade system and it will only cool 20 degress cooler than the outside. That means if its 105 outside it will olnly cool to 85. They have changed vents and now they have moved out=r thermostat into a bedroom.
My last home was built in 2001 and you could hang meat. If you have someone else come out to check the system they will void your warranty. Our neighbors
My last home was built in 2001 and you could hang meat. If you have someone else come out to check the system they will void your warranty. Our neighbors
Kim W.
Sep 08, 2021
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I'm still getting inbox messages from others asking about my experience with First Texas. RUN and go with another homebuilder if you can.
If you can't find a Google review OR a Facebook review on them, it's for a reason! It's because they don't want you to know how terrible they are in regards to customer service and with building.
Also check out the reviews on the Better Business Bureau at https://www.bbb.org/us/tx/dallas/profile/home-builders/first-texas-homes-inc-0875-8000500/customer-reviews
Customer complaints/reviews don't lie! First Texas canceling contracts
If you can't find a Google review OR a Facebook review on them, it's for a reason! It's because they don't want you to know how terrible they are in regards to customer service and with building.
Also check out the reviews on the Better Business Bureau at https://www.bbb.org/us/tx/dallas/profile/home-builders/first-texas-homes-inc-0875-8000500/customer-reviews
Customer complaints/reviews don't lie! First Texas canceling contracts
Mike C.
Aug 27, 2021
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I really like my new First Texas home, and appreciate the work they did. Nothing is ever going to be perfect, and that's why they have the warranty period... which has been very responsive whenever I've brought something up. To me, they've all seemed like really good and honest people.
One thing they mentioned a few times during the final walk was that they'll come out once to touch up paint/crack/caulk issues, so you wait until the warranty period (year) is nearly up before submitting those issues.
Overall, excellent!
One thing they mentioned a few times during the final walk was that they'll come out once to touch up paint/crack/caulk issues, so you wait until the warranty period (year) is nearly up before submitting those issues.
Overall, excellent!
Kenny S.
May 23, 2021
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K. G.
Jan 14, 2021
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Walked in to look at floor plans that were not available to see at the Sutton fields community in Celina (even though I called beforehand and was told they were). The girl that works there (from Arizona -she didn't even give her name) was extremely rude and unprofessional. She gave my kids dirty looks and then continued to give me an attitude and multiple dirty looks with while I was asking questions. I couldn't take the rudeness any longer and left. I am completely mortified and wouldn't even think about visiting this community again if that's the face of their community. We
Rahul B.
Jun 26, 2020
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Worst builder in texas.
Where do i start
1. Found dead tree and grass in my yard. Complained about it in my walkthrough. They just told me its green inside and it will somehow be alive later. Its been 3 months and the tree in my front yard is still dead and after repeated requests they just say it will come back
2. Carpets have nails sticking out. SERIOUSLY!!! I have a 2 year old and i am always super worried. When i complain, they tell me to just hammer it yourself. I have hammered like 50 of them already. Everyday i suddenly find a nail sticking out somewhere when i suddenly get pricked.
3.
Where do i start
1. Found dead tree and grass in my yard. Complained about it in my walkthrough. They just told me its green inside and it will somehow be alive later. Its been 3 months and the tree in my front yard is still dead and after repeated requests they just say it will come back
2. Carpets have nails sticking out. SERIOUSLY!!! I have a 2 year old and i am always super worried. When i complain, they tell me to just hammer it yourself. I have hammered like 50 of them already. Everyday i suddenly find a nail sticking out somewhere when i suddenly get pricked.
3.
Elizabeth W.
Mar 11, 2020
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I wish there was more useful reviews on home builders, so here is mine from the beginning of the process. We signed with First Texas Homes/ (Gallery Homes) to build us a home in phase 21 of Woodbridge in Wylie (right behind Target), in August 2019, it is now December, trenching for our home is complete and plumbing is scheduled. So far the process has been as expected, although perhaps a little long to begin actual construction from the time we signed, but c'est la vie. Originally we were planning on building with Megatel, but their floor plans were less than impressive (sorry, but literally
Rick B.
Mar 11, 2020
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Lindsay K.
Mar 30, 2019
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An attorney representing First Texas Homes recently emailed me a letter threatening to sue me for defamation because I told some of their potential homebuyers about our home building experience with First Texas Homes and about issues with the roof they installed on the home we contracted them to build for us. Apparently, First Texas Homes has decided it is more cost effective to sue me rather than replace a roof.
First Texas Homes installed the roof when the materials were wet. We know this for two reasons: 1) because the roof warped badly, and 2) because the neighbor witnessed the roof installation
First Texas Homes installed the roof when the materials were wet. We know this for two reasons: 1) because the roof warped badly, and 2) because the neighbor witnessed the roof installation
Leah Y.
Jan 26, 2019
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We relocated from Denver, Colorado to Wylie, Texas and knew we wanted to build with First Texas Homes before even visiting a model. We did our due diligence beforehand. We looked at their financials (it took some digging, as they are not public), their BBB record, and hundreds of reviews from other First Texas Homes owners. We drove through neighborhoods and spoke directly with homeowners on their lawns in several communities (Garland, Celina, Prosper, McKinney, Frisco, Plano). Everyone we spoke to just loved their home. They did give us some "pay attention to..." advice that we