Prime Wellness
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Prime Wellness
Prime Wellness will work with you to uncover the root causes of your health concerns and customize a treatment program to get you back to feeling your best - inside and out. Our team of naturopathic doctors and experts use advanced functional lab testing to uncover exactly what is causing your health concerns.

This proven method takes the guesswork out of the equation so you get the right treatment program for you specifically, ensuring fast and effective results. At Prime Wellness, we are hormone experts and can help you decide which treatment is best for you. All patients will receive dietary suggestions, meal plans or advice regarding their dietary habits as a part of their regular visit with us.
Services
We are a team of healthcare practitioners, naturopathic doctors, and nurse practitioners that believe in providing patients with the most up-to-date healthcare. Patients at our office are uniquely cared for and valued. Each person entering our office becomes apart of our community at prime wellness.
Our approach is patient centered, focused on your individual makeup, lifestyle and health goals. Book your appointment online or by telephone. Meet with our Naturopathic Doctor or Nurse practitioner for a full hour initial consultation where our approach to good health begins with creating a pleasant environment and service built on the patient experience.
We believe in treating from the inside out. We help our patients look and feel great. But, for those patients who want help to achieve the look they want, we offer Botox and micro needling treatments. Several creams for age spots, collagen and retinoids are also used at our office. We prescribe hormone face creams to improve elasticity and prevent wrinkles as well.
At Prime wellness, we do advanced cholesterol and heart health testing. We can prescribe medication as needed or we can provide patients with herbs, supplement and nutritional protocols to avoid having to take medication when safe to do so. Dr. Austin is a member of the National Lipid Association and is knowledgeable about heart and cholesterol medication and monitoring.
BHRT (Bioidentical hormone therapy) are natural hormones that match a person's own hormones so that the body doesn't know the difference between the hormones that are made by your body or the hormones we are using in a cream or patch. BHRT helps both men and women. Men use testosterone and DHEA and women use estrogen and progesterone.
Reviews (19)
Rosemary C.
Rosemary C.
Oct 08, 2021
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I am a very grateful for Dr Austin and Michelle and appreciate all they have done for me over the past 5 years. I am a completely different person . I suffered from several medical problems and was scared and lost in trying to understand what was happening with my body . Google and the plethora of doctors I was seeing made it all worse. Dr Austin helped me make sense of it all and put me on a path to recovery and I fell better than i have in decades. Michelle is very knowledgable and compassionate and is a great partner to dr austin . Dr Austin is busy because she is that good and well worth
Dora Montano
Dora Montano
May 17, 2021
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My first visit was very good! Dr. Austin found many discrepancies on the labs I had my doctor fax her. I was extremely disappointed that my doctor had written "I'm happy to inform you that your labs are normal" and yet I had a least 3 items that should've been addressed. I haven't felt normal in a very long time, but this is the answer I always get from conventional medicine!!
Dr. Austin so far on this 1st visit was very thorough . I did more labs after my 1st visit and am getting more testing done to see what it is exactly that I have.
I currently do not know what to eat, as my condition has
Tc L.
Tc L.
May 08, 2021
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I’ve been a patient of Dr Austin’s for several years and I have always been very happy with the level of care and the extent of her knowledge. I wish I could have given her more than five stars - she’s the best! Her staff is also excellent (special shout-out to Michelle!).
Stephanie Gonzalez
Stephanie Gonzalez
Apr 23, 2021
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Prime wellness has saved my life of pain. Getting the vitamins shots have given me back my quality of life. I have a bone spur in my neck and was going to be on a life time of pain meds or surgery. I opted for Prime Wellness. B12 for nerve pain and B6 for inflammation together calmed the bone spur down. I continue to get B12 for vitamins and B6 if needed for other issue. I recommend this cocktail to all my friends that are dealing with pain issue. The staff at the Rancho Bernardo office treat me like family. Thank you thank you .
Mary Caporale
Mary Caporale
Mar 17, 2021
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I love Prime Wellness! Dr. Kelly Austin is so nice and knowledgeable. I feel so much better and have more energy since becoming a patient of hers. :-)
Sandra DiCicco
Sandra DiCicco
Mar 01, 2021
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Dr. Kelli Austin and her team are amazing and I would highly recommend seeing and using them for any ailments or just stay healthy and be proactive in keeping young.
Judy Warner
Judy Warner
Feb 18, 2021
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Dr. Kelly Austin and Prime Wellness helped me get to the bottom of health issues I'd been trying to address, unsuccessfully, for over 10 years. The results have been nothing less than miraculous. Wonderful staff and service to boot. If you need more energy and want to live a vibrant, healthy life Prime Wellness will be an invaluable partner and resource for you!
Cayla Gruwell
Cayla Gruwell
Feb 14, 2021
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Love this place! Always have the best experience whether it’s Michele doing bloodwork or Diana giving shots. Everyone here is so caring and always make sure you’re comfortable.
Thank you!!
Carol Holder
Carol Holder
Aug 04, 2019
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I’m so glad to have learned about Dr Austin’s practice . Nicole worked magic and I truly feel more energetic and will be back!
Jessica M.
Jessica M.
Oct 14, 2018
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I was diagnosed last year with Systemic Lupus Erythematosus. Although Western doctors have helped, I wanted to attack it from a Naturopathic point of view as well. BIG MISTAKE. Prime Wellness almost killed me.

Dr. Austin was unaware of an interaction between a blood pressure medicine and Berberis Formula, a cholesterol supplement she prescribed to me at a high dosage. My normal to low range blood pressure plummeted and I went into shock. Thank God I was at urgent care due to feeling weak and dizzy so doctors were able to bring my heart rate back up!

Dr. Austin WAS aware of my being on the
Tony L.
Tony L.
Nov 18, 2016
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The staff are extremely well informed on all area of education and training they can adapt overcome and improvise any situation that arises
Quella S.
Quella S.
Jul 24, 2016
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I had 2 appointments/sessions via Skype: one with the nurse( the charge is the same) 2nd one with Kelly Austin to consult on my thyroid problems. Her staff was friendly only when I booked the session, afterwards they became pushy selling her appointments and their supplements,
which were btw: 1. close to expiration date
2. more than I needed (example: instead of 30 tablets I received a bottle with 90 tablets, and etc. bc it's more expensive and they make more money selling more).
The first session the nurse basically asked questions and explained the process how I have to do the blood work
James Pietrek Dc
James Pietrek Dc
Jul 04, 2016
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I met Dr. Austin about 9 years ago. Not only have I personally benefited from Dr. Austin's service for some food sensitivities, she also helped my wife with some hormonal issues before our first child. Now we have a healthy and energetic 4 year old and Mom is still healthy. In addition, as a chiropractor, I refer patients to Dr. Austin all time time...especially tricky hormonal issues. Dr. Austin pops the hood on the car (so to speak) and finds out what's going on with a person's health. She doesn't just treat symptoms. She looks for cause and correlation, thus getting to the root of the problem
Luz O.
Luz O.
Mar 24, 2016
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Dr. Austin has been a life saver for me! After floundering aimlessly about in the maze of conflicting endocrine health information, Dr. Austin has helped me make sense of it all. She is extremely knowledgeable, compassionate and I am grateful to have found her. Her staff is so friendly, helpful and extremely competent. After years of feeling hopeless, I have newfound hope and am excited about my future. I have not felt this great in a long time!
Anne B.
Anne B.
Aug 30, 2015
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After meeting with Dr. Austin and following her recommended protocol very closely, I gained 25 pounds and she had no answers for that result and no ideas on how to get me back down to my original weight. Basically, what she recommended didn't work for my body and she wasn't going to take the time to find out the reason to help me any longer. I wasn't the typical case. I personally can't recommend her or her protocol for helping women who have hormone issues because it hurt me way more than it helped me.
Mia T.
Mia T.
Jul 13, 2015
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I had first encountered Prime Wellness services at Sprouts Market. They administer B vitamin shots there. I was impressed with the efficiency and ease of getting this done. I decided to schedule an appointment to see one of the naturopaths. The first visit was expensive up front and when I saw the ND, she didn't educate me or communicate with me what she felt might be the problem. She gave me an enzyme test kit (for another $100) and sent me on my way. I felt the visit was very unprofessional and I didn't feel good trusting them with my health so I didn't return.
P. A.
P. A.
Oct 30, 2014
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After calling Prime Wellness, I was given an appointment immediately. I went to this place early September and asked for blood work. I asked for help as I felt very sick and had chronic pain, depression, anxiety, sleeplessness. They withdrew blood and charged me for vitamin shots. The staff scheduled another appointment with Dr. Kelly Austin for late October, stating they might call earlier if something opens up.

It took me 3 days to get on the schedule for the 1st appointment. My blood work was submitted to the lab and the faxed results returned to PW 2 days following. My triglycerides were
George V.
George V.
May 22, 2014
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As a healthy (still somewhat young) man, I don't think about going to the doctor much. As a matter of fact, I try to avoid it - especially since our American medical system is screwed up on a fundamental level. But, I want to not only stay healthy but I also want to optimize my health.

Working with Dr. Austin is much different than a traditional doctor/patient relationship. We started with a very comprehensive health overview and discussed my health goals, then developed and fine-tuned the steps needed to get there. I've been visiting her for about a year and a half now and I'm
Ginger S.
Ginger S.
Feb 09, 2011
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I went to Dr. Austin because I believe in a natural approach to healing and she is close to where I work. I wanted to know why I am tired all of the time and if my hormones and thyroid were out of wack. I do not have health insurance and can"t afford it. I was sent to a lab for blood work in August 2010. I waited for someone to call me back and schedule a follow up, but it never happened. Sept faded into Oct and then I got incredibly busy with the holidays. By the time I thought about it again, it was Jan 2011. I sent an email and finally received a call that they had "found" my