Jonathan and Melanie Broga founded Potomac Pool Service, Inc., in 2003 to provide a higher class of residential swimming pool service to the Northern Virginia, Montgomery County and Washington, DC area. While working in the local commercial pool industry in the 1990's it became increasingly clear that the local residential market was lacking the professionalism that homeowners were expecting and deserving.
Jonathan was consistently asked if he would serve residential pools, as the current providers in the area were unreliable, uninformed, and inattentive. Since 2003 we have grown from one truck with a computer and a printer inside it, to a focused and effective office of 11 fulltime employees that are committed to providing the most personal and most complete service to your swimming pool.
Jonathan was consistently asked if he would serve residential pools, as the current providers in the area were unreliable, uninformed, and inattentive. Since 2003 we have grown from one truck with a computer and a printer inside it, to a focused and effective office of 11 fulltime employees that are committed to providing the most personal and most complete service to your swimming pool.
Services
Potomac Pool Service offers a full range of swimming pool services, from one stop real estate Inspections, to full year round turn-key maintenance, to total swimming pool renovation. Professional Spring Opening and Fall Winterization to ensure your pool is functioning properly. As a licensed Class A Contractor, we offer a full range of repair services, and even new construction.
Potomac Pool Service offers a full range of swimming pool services, from one stop Real Estate Inspections, to full year round turn-key maintenance, to total swimming pool renovation. Given the broad array of individual services available, combined with the unique design and demands of each individual pool, we have outlined on the basic products and services that will cover the majority of residential swimming pool needs.
We are looking for those who embrace the idea of having a responsibility versus having a job, are those who find fulfillment through serving others. Our culture is defined by combining four distinct attributes - Vision, Values, Brand and Business Approach. Our Vision drives all that we do and our Values guide our behavior in all of our business dealings.
Reviews (7)
Gina C.
Jun 30, 2021
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I've been very disappointed with the Potomac Pool Service's responsiveness. We opened our pool in late March and haven't been able to enjoy a single day of swimming.
After various failed attempts to repair the heater, we decided to replace it and were told that it would be installed Friday (6/25) or Monday (6/28). It is now approaching the 4th of July weekend and we are still waiting for someone to show up.
They don't answer the phone. They don't call back when you leave a message. They don't answer emails promptly or call/text/email to explain the delay.
After various failed attempts to repair the heater, we decided to replace it and were told that it would be installed Friday (6/25) or Monday (6/28). It is now approaching the 4th of July weekend and we are still waiting for someone to show up.
They don't answer the phone. They don't call back when you leave a message. They don't answer emails promptly or call/text/email to explain the delay.
Sherri M.
Oct 25, 2018
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We initially used this pool service, under prior ownership, and received excellent service. However, they had to replace equipment due to their own errors on more than one occasion and then, as another reviewer said, began nickel and diming everything. We are now using another service with knowledgeable technicians that we can trust to do the work right the first time.
Donna V.
Jun 06, 2017
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Alvaro C.
Mar 21, 2017
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Professional, Timely, Responsive! Excellent all the way around! We have worked with other local firms in the past but these guys actually train their technicians. They know how to anticipate issues and took the time to explain how we could prevent future problems....something the other guys never did, it saved us a ton of money. These guys are reasonably priced and the best overall company around.
Boyd B.
Jul 09, 2016
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This company has lost its touch. Instead of coming home after a long week to enjoy the pool with my family, I get to clean it on my Friday night.
It took 3 weeks to get my pool ready for summer. The pool should have opened the last week of May, but didn't get clear and clean until around 20 June. I have had 2 weeks of a semi-clean pool.
Now I have an algae bloom occurring and the pool guy came just 5 days ago. My wife has had to call the team constantly. Of course they are closed on weekends so I will not hear from them until Monday after my weekend algae pool party.
They set false
It took 3 weeks to get my pool ready for summer. The pool should have opened the last week of May, but didn't get clear and clean until around 20 June. I have had 2 weeks of a semi-clean pool.
Now I have an algae bloom occurring and the pool guy came just 5 days ago. My wife has had to call the team constantly. Of course they are closed on weekends so I will not hear from them until Monday after my weekend algae pool party.
They set false
Ryan D.
May 23, 2013
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Potomac Pools is a great pool service company. After many years of searching for a reliable company that is competent I stumbled on their website 3 years ago. I gave them a try opening and closing the pool then and have stuck with them since. The last 2 years I have used their cleaning services as well. What really makes them stand out is their customer service. They work really hard to make sure your pool is clean and running well and that you are happy. Brett our technician this year went out of his way to open our pool the best way possible this year and we are really grateful!
Hagen M.
Apr 25, 2013
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Excellent company! The entire staff is friendly and very professional. From the receptionist that answered the phone, the service manager that worked up all of the estimates, to the technicians that did the work - everyone was very nice to deal with. I needed a lot of work done on my pool - basically had to replace everything that was in the pump house. This is my first time owning a pool (came with the house I just purchased) and the technicians let me watch the work they were doing and explained the ins and outs of all the equipment while they worked - I feel like an expert now and I am no longer
