At Carroll Plumbing and Heating we employ some of the best plumbing technicians and heating/cooling/ventilation experts in the industry. Unlike our competition, we don't pick professionals who aren't serious about their professions. Our experienced technicians hold Master Plumber, HVAC Mechanic, and Gas Fitters licenses.
We know what it's like to be quoted one price and then have shoddy work delivered. We have come across too many customers for whom we have to deliver bad news, for that very reason. We like to make a difference in a positive manner.
We know what it's like to be quoted one price and then have shoddy work delivered. We have come across too many customers for whom we have to deliver bad news, for that very reason. We like to make a difference in a positive manner.
Services
For over 50 years, we've been the trusted provider of residential plumbing, heating, and cooling repair and service in Richmond and throughout central Virginia. We know it's impossible for the members of our community to live comfortably without working plumbing & HVAC systems in their homes. This is why we are available 24/7 and provide timely responses to emergency service calls.
Reviews (11)
Kaye Teasley
Aug 26, 2021
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I have now used Carroll Plumbing three times (2 crisis times and 1 regular fix) and each time they were knowledgeable, responsive and fit me in on emergency basis. They are wonderful. If you live in an old home, you WILL have some plumbing issue at some point and your reliance on a good plumber who will come figure it out and explain it well is crucial. They are the ONLY people in Richmond I will ever use.
Melissa Ball
Apr 22, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I’ve had several occasions to use Carroll Plumbing and they have always been great. Today was no exception. I had an emergency and they were able to stay on top of their schedules to work us in. Problem quickly solved. Thanks for the fast and efficient service!
Service: Repair water heater
I’ve had several occasions to use Carroll Plumbing and they have always been great. Today was no exception. I had an emergency and they were able to stay on top of their schedules to work us in. Problem quickly solved. Thanks for the fast and efficient service!
Service: Repair water heater
Andrea Wilson
Feb 02, 2021
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We have used Carroll’s plumbing after seeing multiple positive reviews on the NextDoor app. Truly a great group of staff. From management who helped to troubleshoot an item, to Albert who specializes in sewer-related items, to Dustin, Phillip and Jamaine. We had the whole crew it seems at one point of another to our 1940’s bungalow to assist with old house issues. Schedulers are also always pleasant and responsive. Knowledgeable employees who consistently deliver great service!
Sam Rorabaugh
Jan 21, 2021
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I have used Carroll for everything from installation of a ducted minisplit a/c system to repair work on an aged water boiler heating system and have found them to be excellent on every job. They are 100% transparent on billing, if a job takes less time than what was budgeted the final bill reflects time spent on the job rather than the estimate. Just wonderful folks.
Bruce Stevens
Jun 16, 2020
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Charmagne Richardson
Jun 15, 2020
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Carroll Plumbing & Heating came through for me in an emergency. I called for help when my home warranty company couldn't send out a plumber right away. I had a busted hot water tank in my attic and was leaking water through my ceiling. I had a real emergency and they came within 30 mins. The Techs got in my attic cut off the gas to the tank and water. Then they drained the water. It was a hard job due to the tight area in my attic. The were very professional and knowledgeable. The also wore their masks. I would recommend them to anyone. I give them an "A" plus. Thanks to them guys at Carroll.
Justine Zinskie
Feb 11, 2020
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I called them a few weeks ago for some issues in an newly purchased investment property (sink and shower not draining, water heater not working). Unfortunately the issue with the sink was more extensive than we thought but I appreciated that he cut to the chase and let me know up front. They have been incredibly flexible with scheduling since we… have had to coordinate some other things in the process with contractors moving cabinets, etc. They are generally in and out without a trace which has been great, and I felt that the price was reasonable. I am pleased with them overall and plan
Maggie Borton
Feb 10, 2020
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Ben Hagen
Jul 13, 2019
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Kimberly Earles
Jan 05, 2018
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I called this company due to an emergency that I had. My pipes burst and I had no heat or hot water and it was 14 degrees outside. Bruce was extremely helpful, kind and quick to solve the problem. They came… out quickly, gave a reasonable estimate and stayed until they were assured the problem was fixed. Dave was a great help, along with the other gentleman who helped him. I will definitely use this company in the future and will recommend them to anyone with heating and plumbing needs! They are knowledgeable, have excellent customer service, and helped me out tremendously when I needed
Craig Kodak
Nov 23, 2017
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My Wife and I have been using Carroll Plumbing-Heating-Cooling for a variety of home plumbing (water and propane) "jobs" for approximately 4 years. Before describing our most recent experience, we wanted to share a summary of all the projects they have completed.
Our first experience with Carroll Plumbing-Heating-Cooling was during the total… remodel of our kitchen and laundry room. This was an involved project since we completely changed the footprint of the spaces and therefore had to relocate all the plumbing. We were continually impressed with their professionalism, attention to detail
Our first experience with Carroll Plumbing-Heating-Cooling was during the total… remodel of our kitchen and laundry room. This was an involved project since we completely changed the footprint of the spaces and therefore had to relocate all the plumbing. We were continually impressed with their professionalism, attention to detail
