The Oriental Carpet has been Silicon Valley's premier choice for fine handmade carpets since 1973. The 5,000 square foot gallery has every option one can desire to transform their home into a masterpiece. Our prized inventory has been amassed over the last 47 years. Most of our Menlo Park showroom is brand new carpets, if your search includes the finest antiques, we can arrange a special showing for you.
Our team will guide you through the buying process in a pressure and stress-free environment. Whether you are in the market to buy or learn, we will happily help however we can. We source only the finest high-quality carpets from throughout the world. Where do our carpets come from?
Our team will guide you through the buying process in a pressure and stress-free environment. Whether you are in the market to buy or learn, we will happily help however we can. We source only the finest high-quality carpets from throughout the world. Where do our carpets come from?
Reviews (15)
Ashley K.
Sep 29, 2021
Report
Terrible experience with Oriental Carpets. Ruined my Persian rug with their cleaning services. While they took the rug back to try to fix it and agreed that it was damaged they are still charging. They have also threatened to send me to collections or sue me in small claims court. Never once did they pick up the phone to discuss the matter with me. Would advise you go elsewhere for better quality service and experience. Shame on you.
Valerie Stephens
Sep 25, 2021
Report
Jadesola Edwards
Sep 17, 2021
Report
The O.C. is second to none.
One would be impressed with the incredible selection and variety of hand-crafted rugs and ethical business and sourcing practices alone, but the level of warmth and service given to their customers keeps Jeremy and Sasha a cut above the rest.
If you are looking for a fine rug to finish a room, an extraordinary statement piece, or simply some guidance during your search, look no further. These are the experts in town and the best experience one could ask for!
One would be impressed with the incredible selection and variety of hand-crafted rugs and ethical business and sourcing practices alone, but the level of warmth and service given to their customers keeps Jeremy and Sasha a cut above the rest.
If you are looking for a fine rug to finish a room, an extraordinary statement piece, or simply some guidance during your search, look no further. These are the experts in town and the best experience one could ask for!
Terri D.
Jun 05, 2021
Report
I bought my first two 'major investment' rugs at The Oriental Carpet 20 years ago, and to this day, I still love them as if it was the first time seeing them. I recently stopped in to say hi, and now they have the next generation of family owners, who are just as great as I remembered years ago.
I highly recommend Jeremy and Sasha. They go out of their way to help you and are committed to the community. Plus, they have beautiful rugs.
I highly recommend Jeremy and Sasha. They go out of their way to help you and are committed to the community. Plus, they have beautiful rugs.
Peter G.
Sep 26, 2020
Report
Our experience with The Oriental Carpet could not have been better. From our first phone inquiry until the delivery of our seven rugs their response has been quick and their service superb. Our rugs had gone many years without being cleaned and all of them came back looking brand new. I know that's a cliche, but it's the only way to describe it. And it applies as well to the repair of an oriental rug which had been in bad shape. We have had other companies clean our rugs in the past, but The Oriental Carpet outshines them all.
We're in our 80s and felt, like our rugs, we were
We're in our 80s and felt, like our rugs, we were
Jeanne C.
Sep 19, 2020
Report
My daughter posted a review on 9/10/2020 at my request that was soon deleted. Perhaps it was because my daughter did not write the check. I am a paying customer of The Oriental Carpet so I will now post the review.
My daughter received the cleaned carpet on 8/27/2020 at her home and it smelled so much of mildew that it permeated her entire home. When she called Oriental Carpet to question the odor they told her to put out a bowl of vinegar that they said would solve the problem. She had to insist that they pick the carpet up to rectify the situation.
The sales associate just kept giving my daughter
My daughter received the cleaned carpet on 8/27/2020 at her home and it smelled so much of mildew that it permeated her entire home. When she called Oriental Carpet to question the odor they told her to put out a bowl of vinegar that they said would solve the problem. She had to insist that they pick the carpet up to rectify the situation.
The sales associate just kept giving my daughter
Monica C.
Sep 10, 2020
Report
I am presently giving two stars because they have my carpet and I hope to improve upon this review but right now I am left feeling displeased and frustrated by a sales associate who just wanted to give me excuses for why a carpet that The Oriental Carpet company recently cleaned smelled like mildew. He even tried to deny that the carpet was the same one that he dropped off on 8/27/2020 until I showed him the the tag that was still on the back of the carpet. He then told me that this type of carpet was not meant to last but it's only three years old and in immaculate condition. He then tried
Teresa Altvater
Jul 31, 2020
Report
After the great service we received bringing in a vey damaged Persian rug for repair, we came back this week to purchase a few more. The selection they have in store is astounding! So many beautiful ones to choose from. We ended up with a Nain for our dining area, an Isfahan for the entry way and a long hallway runner. Jeremy and Sasha were amazing! They were so patient and helpful. We really wanted a Nain for our dining room, but were having difficulty finding one we liked in the right size. Sasha was able to bring in a few different ones the following week that matched our dimensions. We could
Kris H.
Feb 10, 2020
Report
Go to The Oriental Carpet if you want your home to look as beautiful as possible! Jeremy and his crew went above and beyond to help my husband and me select the *perfect* rugs for our living & dining rooms. After ordering furniture and rugs from a chain store with the help of a designer, I loved everything but the rugs- which looked totally different in the home compared to online. Jeremy helped me understand that handwoven rugs are unique and reflect light in such a way that you cannot order rugs online and know how they will look in your home. At The Oriental Carpet, they showed me stacks
Andy T.
Jul 09, 2019
Report
We recently had two rugs repaired here that had been damaged by our house cleaners. Workmanship was excellent, everything was done quickly, and the rugs look great! Sasha and Robinson could not have been nicer people and provide incredible customer service. I'll definitely be back if I'm ever in the market for new rugs... or if I ever need more repairs, but hopefully my rugs don't get damaged again :)
Anne S.
May 01, 2018
Report
Connie M.
Aug 19, 2017
Report
These days, good customer service is hard to come by, but my experience shopping at the Oriental Carpet was one of the best customer service experiences I've ever had.
One of my rooms was desperately in need of a rug to "pull it together," but since the room colors were somewhat unusual, I was not looking forward to trying to find a rug to match. I also didn't want to deal with the difficult negotiations and heavy pressure sales tactics that are unfortunately common in the rug industry.
At the Oriental Carpet, I was pleasantly surprised at each step of the sales process
One of my rooms was desperately in need of a rug to "pull it together," but since the room colors were somewhat unusual, I was not looking forward to trying to find a rug to match. I also didn't want to deal with the difficult negotiations and heavy pressure sales tactics that are unfortunately common in the rug industry.
At the Oriental Carpet, I was pleasantly surprised at each step of the sales process
Teri Maguire
Nov 21, 2016
Report
The Oriental Carpet has an amazing collection of rugs. I have found numerous rugs, contemporary and traditional, for my clients through the years. The staff is extremely helpful and friendly. They deliver and help place the rugs as part of their extraordinary service. Bruce, and the rest of the team, has gone above and beyond to make our installations as smooth as possible. Our design firm is so grateful to have such a wonderful resource.
Benjamin B.
Nov 08, 2016
Report
This is the finest Persian and oriental rug store in the area. Sasha and Bruce are highly professional and have an AMAZING selection, including fine Isfahan rugs that have become difficult to find at a reasonable price. There is no heavy sales pressure here. I've purchased several rugs and have been extremely pleased.
Barry J.
Jan 28, 2016
Report
As an Interior designer I have found The Oriental Carpet to be a great source of handmade carpets at very fair pricing.
The owner Bruce Good has spent years in the carpet business and has great taste in selecting carpets for his store. The team is patient and has the drive to make the customer more than satisfied!
The owner Bruce Good has spent years in the carpet business and has great taste in selecting carpets for his store. The team is patient and has the drive to make the customer more than satisfied!
