It all started in 1962 when Janet and Leonard Bruso Jr. opened the doors to Bay State Fuel Oil, Inc. Back then it was a small operation running out of their home office delivering quality home heating oil to their friends and neighbors throughout Western Massachusetts. In 1965, however, their small home office was moved and expanded, now providing heating service as well as oil delivery.
This dynamic duo had made such an impact on their customers that Leonard Jr. created and presided over the Western Massachusetts Fuel Dealers Association, heading the group for five years. In 1985, Bay State expanded again. This time they purchased Ortolani Oil which doubled the size of their business.
This dynamic duo had made such an impact on their customers that Leonard Jr. created and presided over the Western Massachusetts Fuel Dealers Association, heading the group for five years. In 1985, Bay State expanded again. This time they purchased Ortolani Oil which doubled the size of their business.
Services
Bay State Fuel Oil has been the standard for heating oil delivery and home comfort services since 1962. As a family owned and operated local business, we know and understand the importance of a heating oil company that makes personal connections with our customers. Not only are we renown for our commitment to our customers, but we also have all the services and products at our disposal that any one family might require.
Bay State Fuel Oil proudly delivers home heating oil, provides heating service, and air conditioning service needs of Western Massachusetts and into Connecticut. We believe it is essential to respond to our customers' needs in an expedient manner. Feel free to contact us with any issues or questions.
Bay State Fuel Oil is pleased to be the leading provider for fuel delivery and HVAC service in our Western Massachusetts and Connecticut service area. Wondering what being a Bay State customer is like? Don't take our word for it. See what our current customers have to say! We value all customer feedback, and take each compliment and comment as an opportunity to provide the best possible service.
Oil Heat Cares along with Bay State Fuel Oil helping to heat homes! Yesterday, we had the privilege to help a Senior Citizen in need. Mrs. Tonelli of Agawam found herself without heat for this coming winter, her boiler sprung a leak. On a fixed income and no available funds from the fuel assistance program for boiler replacement, she began to worry about her heating needs for this coming season.
Bay State Fuel Oil, Inc. understands the stress involved in making sure that your family has enough heating oil to stay warm. For that reason, we have created an automatic delivery plan whereby you no longer have to check you heating oil levels to provide you with enough fuel.
With automatic delivery, we account the size of your house, the number of people living there, the weather, and your heating preferences to estimate when you may need a fuel delivery.When this day arrives, Bay State simply sends a fuel delivery truck to your home. You don't have to concern yourself with phone calls, schedules, or running down to the basement to check your fuel levels.
With automatic delivery, we account the size of your house, the number of people living there, the weather, and your heating preferences to estimate when you may need a fuel delivery.When this day arrives, Bay State simply sends a fuel delivery truck to your home. You don't have to concern yourself with phone calls, schedules, or running down to the basement to check your fuel levels.
Reviews (1)
Tom S.
May 11, 2018
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Great company! Great timely service and they're right there in an emergency. The only weird thing is that when you call them, the person taking the call does not give you their name?? I was in customer service for a Fortune 500 company for 15 years and that was always a cardinal sin to not greet the caller with your name. Hello, this is Joe, how may I help you? It's that easy.