Gregg sample has been part of the pool industry since the early '90s. He opened his own business as a sole proprietor in the El Dorado Hills area and gained a background in servicing pools and an in-depth understanding of water chemistry.
After servicing pools for a number of years, he went on and conducted startups for a major pool builder in the area, while at the same time completing hours of technical and business training for the pool and spa industry.Gregg, as well as all of his staff of technicians, are factory-trained to complete installations and repairs.
After servicing pools for a number of years, he went on and conducted startups for a major pool builder in the area, while at the same time completing hours of technical and business training for the pool and spa industry.Gregg, as well as all of his staff of technicians, are factory-trained to complete installations and repairs.
Services
Fantastic people that know what they are doing, and don't try to run a scam. From the office, Alicia, to the pool service people, Adan, Mike, and Mathew, I have had excellent service! Well worth the money! Gregg has an excellent staff! We bought a house whose pool and equipment were sorely neglected, but one trip to Gregg's and I had the parts and information needed to get everything back in shape.
If you have a pool, it's likely a daily part of your summer maintenance routine. With continued use, your pool will need repairs at some point to get it back up and running and maintain proper safety standards. When this time comes, you may be worried your pool will be out of commission for weeks while repairs are completed.
In order to operate at peak performance, your pool requires regular maintenance from a skilled professional. There are many components of your pool that need weekly attention in order to help your pool stay clean and ready for use by your family. While you can complete some of these maintenance tasks yourself, most of them require proper water chemistry knowledge for a safe and healthy pool.
Gregg's Pool Works is a boutique pool builder in an industry where "production pools" are the norm. We design and build a wide variety of pools; all with attention to detail and quality construction. We have the privilege of working with Dan Butler, who has been designing swimming pools and landscapes for over 30 years.
Upgrade your pool with the help of the pool experts at Gregg's Pool Works. We can help you bring your pool up to date with modern features and a brand-new look. Whether your remodeling goals are purely aesthetic, more functional, or a combination of the two, our team can help you upgrade your space with our pool remodel services in El Dorado Hills and Placerville.
Reviews (16)
Alicia DeMerritt
Aug 20, 2021
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Cathy Rice
Aug 20, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
This company treats you like family.. They make your stressful experience easy.. They are ALWAYS there when you need them! We truly can’t say enough good things about the service and follow up service well after the project is completed. HIGHLY RECOMMEND this company! 👍😃👍
Service: Remodelling
This company treats you like family.. They make your stressful experience easy.. They are ALWAYS there when you need them! We truly can’t say enough good things about the service and follow up service well after the project is completed. HIGHLY RECOMMEND this company! 👍😃👍
Service: Remodelling
Carrie K.
Jul 14, 2021
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This company has been providing us with great service on our pool maintenance and pool solar heating system. They are very knowledgeable on pool operations and troubleshooting and service guys remember previous jobs completed for us which creates a personal relationship. We are currently scheduled for another upcoming appt to change out broken pool light and replace old solar switches on the heating system.
Simon Dimapasoc
Jun 14, 2021
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Critical: Quality
They said the pool trap was leaking they charge me a lot of money and it was never fixed two years ago we’ve been busting our brains we finally figured it out today it was a return line and elbow 4 feet under very disappointing friends or specially with you or Craig
Service: General repairs & maintenance
They said the pool trap was leaking they charge me a lot of money and it was never fixed two years ago we’ve been busting our brains we finally figured it out today it was a return line and elbow 4 feet under very disappointing friends or specially with you or Craig
Service: General repairs & maintenance
Meysam S.
Apr 10, 2021
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I usually don't write reviews, especially bad ones. In this case I'm very disappointed in the service I've received.
I gave this company 5years of my business even with their inconsistency.
Alicia at the business office has terrible communication skills and makes promises she can't keep. I would think a 5 year customer would make them see my commitment, but unfortunately it didn't. All I wanted was commitment from them.
I gave this company 5years of my business even with their inconsistency.
Alicia at the business office has terrible communication skills and makes promises she can't keep. I would think a 5 year customer would make them see my commitment, but unfortunately it didn't. All I wanted was commitment from them.
Gregg Herron
Mar 24, 2021
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T. K.
Nov 13, 2020
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We are new to the area so didn't know who to call for a pool heater install. We took a chance and called Gregg's pool works. Dirk came out and gave me an estimate for installing a pool heater. We thought it over and we decided to go ahead with the install a couple weeks after receiving the estimate. They were quick to respond and schedule. The guys came out when they were scheduled to and started working. Jaime, Justin and Matt were polite and got the job done. The estimate was fair and Greggs didn't go above the quoted price, in fact they did what they could to help save us some
Dana L.
Sep 26, 2020
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I have been a Gregg's customer for about 4 years now. Initially the service was great, but it has been suffering mightily during the last month or so. I understand that they have experienced employee turn over issues, but that is no excuse for lack of response to my inquires. We have experienced poor water quality issues as well as sporadic service. Additionally they removed the recently rebuilt sweep from my pool for inspection. I am now two weeks without a sweep and numerous unreturned phone calls. My pool is now a mess.
Michael Cockrell
Jan 03, 2020
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Hank L.
Nov 21, 2019
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Parsa Shahbazi
Sep 30, 2019
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The worst experience ever, if you wanna stay away from trouble then stay away from these guys specially Greg. He has the ability to deny everything he has promised you even an hour ago. The most unreliable.
We agreed on a project and he denied everything we discussed after wasting our time for about 3 weeks and he wanted to increase the prices up-to 100% on some items when we came to the contract.
Just simply stay away if you haven’t signed a contract and get written confirmation and signature if you are unlucky person who already signed the contract.
We agreed on a project and he denied everything we discussed after wasting our time for about 3 weeks and he wanted to increase the prices up-to 100% on some items when we came to the contract.
Just simply stay away if you haven’t signed a contract and get written confirmation and signature if you are unlucky person who already signed the contract.
Bryan L.
May 06, 2019
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Andrea S.
Mar 17, 2019
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Gregg's was one of three pool companies we contacted for quotes to do extensive remodeling on our pool. The pool was uneven, had two large cracks, needed to be re-tiled, and needed to be re-plastered. It was also leaking badly from the cracks and skimmer. Because of having to re-level the pool and fix different leaks, we also had to redo the concrete surrounding the pool, which Gregg's also handled. Gregg's took a little prompting to send us a quote, but their quote was on par with other companies. Once you are going through them, their customer service is phenomenal. We dealt with
Dan Delise
Dec 10, 2018
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Matt from Greggs Pool Service replaced miss wired transformer in Pentair Easy Touch System. Wired everything properly and had the system up and running, with remote in hand, in roughly one hour. Matt is a true professional, not only with the knowledge he posses, but his "Pleasant" demeanor. Look no further for Water Feature Professional! Thanks Matt!!!!!!!!!
Henry G.
Aug 03, 2018
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This review is based on the lack of customer service and follow through in our attempts to obtain a quote for a new pool construction. I can't speak for their pool service.
In June, my wife and I sought bids from several pool builders before deciding which company would design and build our pool. I had read reviews for Gregg's Pool Works and found they were generally good. There was one in particular where the reviewer said there was no communication or follow up, and ultimately he went with someone else.
We met with Dan from Gregg's on June 4th and told him what we wanted
In June, my wife and I sought bids from several pool builders before deciding which company would design and build our pool. I had read reviews for Gregg's Pool Works and found they were generally good. There was one in particular where the reviewer said there was no communication or follow up, and ultimately he went with someone else.
We met with Dan from Gregg's on June 4th and told him what we wanted
Kris M.
Jun 30, 2018
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Super impressed with the professionalism and quality of workmanship. I had my old pool pump swapped out for a VSP and a new LED light installed. He also re-plumbed my setup that was wrong from the previous home owners and now I have half the hose and less one of those funky add on skimmers.
Chris is awesome and worked his butt off in this heat without stopping. Thanks to everyone, really appreciate it.
Chris is awesome and worked his butt off in this heat without stopping. Thanks to everyone, really appreciate it.
