You have the right to have your vehicle repaired at the shop of your choice, regardless of who you are insured by. Never drive a car that could be unsafe because of damaged parts, broken glass or missing and or broken lights. OTTO WORKS COLLISION CENTER has a Limited Lifetime Warranty on all body and paint processes, the parts Manufacturer carries a twelve (12) month or 12,000 mile warranty.
Reviews (8)
Gem Girl
Oct 17, 2021
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Hands down the best auto shop I have ever used. I couldn’t be happier with the Amazing service this shop provided. And that is saying a lot since it’s not a norm to get above and beyond service like OTTO WORKS COLLISION has provided from car shop. They turned in my rental car for me and the whole time provided me with updates as the work progressed. Thank you! My car looks great! They were so fast too.
Phil B.
May 02, 2021
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The car had front end and undercarriage damage from hitting tire pieces on the highway. Otto Works did a fantastic job handling the repairs and having the work done in a timely manner. We were very happy with our experience with this shop. Of course, we hope we won't need them again in the future but if so.....they will hear from us again!
Christine Frank
Mar 27, 2021
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Otto works is the only place I will ever use again. They were amazing. So professional, honest and reliable. My daughter crashed her car and all we had to do was take it in to them and they did the rest. They communicated with us about each stage of repair. They did not try to take advantage of us or our insurance company. They got the job done so quickly and you cannot tell that there was ever any damage to the car. Brandon and Chrissy were so polite, so helpful and so professional. They went above and beyond for me. I am really so pleased to have people I can trust. A huge thanks to all of you
JoAnn JoJo Baldwin
Oct 12, 2020
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As the world's professionals use Covid 19 to misbehave; such as, no return policies; phones go unanswered; and taking govt handouts (instead of understanding they should close their doors forever, because the area of business they serve is saturated with substandard services) all and more use these justified socially acceptable reason(s) to not do their job until the customer is satisfied. Yet this group at Otto still understand and appreciate that quality professional service(s) are important for repeative consumer(s) return business. Thank you for all you do and represent! Much love to you all
Zina Cummings
Aug 24, 2020
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Dottie Cerney
Aug 21, 2020
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Ashton Kegley
Jan 19, 2019
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I was rear ended back in July in my 2017 Honda Civic (see attached photos) and I chose Otto Works because they are certified through USAA and it was near my house. Honestly, worst mistake I ever made. They kept my car longer than they we're supposed to initially and whenever I would call in Chrissy was always super rude. Fast forward to Mid September when I finally got my car back, the repairs were not done right and it looked like trash it didn't make me feel I had my brand new car I had bought in June. I tried calling a couple times to let them know my bumper was popping out and my trunk was
Mary Ramsey
Jan 13, 2018
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