Precision Collision
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Expert Complete Autobody Collision Repair and Painting - Family owned and operated since 1992, Precision Collision's team of certified collision repair technicians can quickly give you a free estimate of repairs at our facility and then transmit the info directly to your insurance company to start the claims process immediately.

This saves you time and gets the repair process started fast. We accept payment from all insurance companies, as well as cash and major credit cards. I-CAR Certified Technicians - Our professional technicians have over 110 years ofcombined experience between them and also have been I-CAR Certified.
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Precision Collision Muskegon, Inc. is owned and operated by Tom and Paula Gonzalez. The business got its start in 1992 and continues to be a family owned operation today. Our single facility has undergone many changes in the last 10+ years due to our success and growth.

Our technician's ongoing education, word of mouth referrals from previous clients, and the quality of our workmanship will hopefully continue our growth and success in the years to come.This newspaper article is available for viewing in our waiting room and has been reprinted below for online reading.
Below is some information that YOU as the consumer need to be aware of when you file a claim with your insurance company. Be sure to check with YOUR state laws or law attorney before accepting this as fact. The information provided on our web pages is not to be construed as legal advice - only YOUR attorney can provide that.
Our facility has been recently expanded to provide over 15,000 square feet of working space for our auto-body technicians. A new customer waiting room has also been recently added as well as a new fully computerized office space for our estimating and management team. We also have a newly paved parking lot and entrance from Apple Avenue for our clients as well as a highly secured storage/towing facility now on site.
An informed consumer will be better able to know how the repair process is progressing at all stages and will also be better prepared atunderstanding the process between the insurance company and the collision repair facility. Some of these links are in. Most computers already have this software installed.
This certificate assures the repairs to which you and Precision Collision have agreed to on the repair order have been completed. We guarantee the work performed at Precision Collision so long as the said vehicle shall remain under present ownership. Items on the repair order, such as Sublet Work or Sublet Labor, are subject to the guarantee of those suppliers.
Reviews (10)
K. To The V. To The J.
K. To The V. To The J.
Oct 23, 2021
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Positive: Professionalism, Punctuality, Quality, Value
From start to finish the Team at Precision Collision made sure our Infiniti was perfect. Highly recommend this repair shop. The attention to detail is superior. Great to see people that care about your car as much as you do. Thank you!
Services: Body & Trim, Painting
Gary Hill
Gary Hill
Oct 01, 2021
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Positive: Professionalism, Punctuality, Quality, Value
We were more than pleased with the work performed on my Mazda. Stacey and Neal are professional, friendly and very easy to deal with.
Their estimate was more reasonable than some of the other shops and work was completed when promised.
Service: Body & Trim
J. R. Martinez
J. R. Martinez
Aug 13, 2021
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Neil and the whole staff at Precision are on a whole different level of customer satisfaction. I want to thank them for doing a very meticulous job and taking the time on the details. I understand why they stay busy. Would not trust another shop to satisfy my hard to please expectations. Plus, it's always nice to be greated with a friendly smile no matter what they have going on.
Phill Laws
Phill Laws
May 14, 2021
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Neal and his team are awesome to work with. They provide a great level of professionalism and attention to detail. I have used Precision Collision for my BMW and my Ford on separate occasions. The BMW needed just the roof and trunk painted and my Focus RS had a full body respray. Both vehicles are black and if anyone knows black it can and will show just about anything. Each vehicle was flawless and the attention to detail far exceeded my expectations. During each process I received photos of the vehicles and was kept up to date with how each vehicle was coming along. I will highly recommend Neal
Jim Crockett
Jim Crockett
Jan 16, 2020
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These technicians are excellent and State of the art with laser alignment of all body panels and modern tricoat painting system. Excellent for car restoration!
Katie King
Katie King
Feb 02, 2019
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Brought our car there 3 times within the last year and have brought other cars there as far back as 2007. The most recent repair, there was a dispute about insurance payments (over $50 which we had already paid and insurance would not reimburse believing the shop had double-billed), and they refused to reasonably work with us and facilitate resolution with the insurance company. We gave up trying to get the $50 back and wrote a letter expressing our concerns to the shop and received no response. After we spent thousands of dollars there in the last year and have referred many people to the shop
Peggy Mackowski
Peggy Mackowski
Dec 28, 2018
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A branch fell on my car. I know that my car is mechanically sound and I did not want to purchase another car either new or used. Due to the amount of mileage and the age of the car they totaled it. Precision Collision did a great job repairing the car roof and windshield. I highly recommend them. Next week I get to work with DMV to figure out how to get a rebuilt title for this vehicle. Thank you Precision Collision if I ever need your services again, I will not hesitate in reaching out to you.
J. Fp
J. Fp
Sep 10, 2018
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I've taken two Infinitis, a Mercury Sable, and even a Saturn to Neal. Every job is done in the finest manner. There are no shortcuts, ever. Any car I look at as a potential purchase gets run by him first. He repairs the cars at or above factory specs, and it gets done right the first time. After I leave a car with him I don't have to worry about it. It will come back to me ready for the track.
Robert Harris
Robert Harris
Jan 12, 2018
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Maybe the work is good, but they seem really overpriced. I was quoted at $1,700 just to sand and paint 2 quarter sized scratches. Wow... pretty unreasonable.
Katherine
Katherine
Aug 25, 2016
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I was immediately impressed with this body shop when the owner was willing to stay a bit later in order to give me an estimate on the repair. It was the first body shop in the area I had ever been to, and now it is going to be the last. I loved that the owner talked to me directly, and was so engaged with what was going on in his shop. He was extremely detail oriented, explaining to me why the paint color matters so much. I didn't even bother getting an estimate anywhere else because of how comfortable I felt using him. I felt like my car was in good, honest hands, and it was. He was very willing