So helpful and so nice, everyone who worked there. I was clueless as to what I needed for a project and they pointed out everything I needed! Much rather shop here than the big box places. They understand the neighborhood and are familiar with the kinds of buildings, apartments and our needs, and carry almost everything, or know where you can find it.
Very helpful staff and stocked with pretty much anything you would need for an apartment in NYC. This store has nearly everything and the staff are always super helpful and friendly. If you don't see it, just ask and someone will walk you straight to the item. Definitely worth the few extra cents to have attention and courtesy that the Depot/Lowe's stores never seem to provide.
Very helpful staff and stocked with pretty much anything you would need for an apartment in NYC. This store has nearly everything and the staff are always super helpful and friendly. If you don't see it, just ask and someone will walk you straight to the item. Definitely worth the few extra cents to have attention and courtesy that the Depot/Lowe's stores never seem to provide.
Services
H. Brickman & Sons is a family-owned Ace Hardware store and Benjamin Moore Paint retailer, operating from the same Manhattan headquarters for over five generations. The business began when Hyman Brickman opened his retail paint shop in 1933 and has since grown to include his sons and grandsons, with four locations throughout New York City- Lower East Side, Stuy Town, West Village and Upper West Side.
H. Brickman is a family owned business with four hardware stores throughout Manhattan. Yes, we carry building material, hardware, and other supplies that our customers need for their home and renovation projects; but, we wouldn't be where we are today without providing exceptional services to our customers along with our great product selection.
H. Brickman & Sons is proud to offer a wide range of hardware & building material supplies that extend to a multitude of departments. Our business is geared towards several industries including contractors, schools, building management companies and DIY customers. We care about our customers, that's why we ensure that all the products we carry are of the highest quality, and that our staff are trained to the highest possible standards.
Believing in mutual success, we help businesses and corporations achieve their every economic goal and milestone. Our four locations throughout Manhattan are fully stocked with all the products and services you need to keep your business running efficiently. At Brickman's Ace Hardware we offer a variety of payment options including lines of credit and convenient payment terms.
H. Brickman has proudly served the New York City area since 1933. Our communities are vibrant, tight-knit, and close to our hearts. We are proud to serve each and every customer that walks through our doors with the quality of products and services that our customers have come to expect. Our four Ace Hardware stores are conveniently located throughout Manhattan, so we can serve the city we love!
Reviews (28)
John L.
Dec 05, 2021
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I went into this Ace Hardware Store located on the West side of 1st Avenue, between E. 2nd and E. 3rd Street looking for a shower hose adapter, and the employee gave me the wrong size adapter.
The individual was too sure and cocky of himself to listen to what I needed. Once I showed him a piece of the connection, he said I know what you need.
I went back hoping to get the right size adapter, a 1/2 in. x 3/4 in. adapter. He said, do this and and do that with the adapter, it would work.
Went back a 3rd time, this time with my Handyman in troll. After the 3rd attempt, we still did not get the right
The individual was too sure and cocky of himself to listen to what I needed. Once I showed him a piece of the connection, he said I know what you need.
I went back hoping to get the right size adapter, a 1/2 in. x 3/4 in. adapter. He said, do this and and do that with the adapter, it would work.
Went back a 3rd time, this time with my Handyman in troll. After the 3rd attempt, we still did not get the right
Ray Cardosi
Nov 13, 2021
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Ben Hurley
Aug 18, 2021
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Suzanne M.
Aug 14, 2021
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I went today to see about replacing the chain that broke off my ceiling fan. The employee told me I would have to have the fan taken apart. He gave me the names of some people who might be able to do this. In the meantime I needed to buy a fan. The store carried a variety of fans. I asked about the two that looked completely different. The salesperson kept telling me to buy one model in particular. When I tried to ascertain what the difference was between the two, he kept pointing and telling me to get a particular one. He refused to tell me what the differences were between the two. Since he wouldn
Jeff B.
Jul 21, 2021
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I read a couple negative reviews, customers expecting to be let in when the store is closed, spare me. These folks have always been helpful with their advice. They have a thankless job trying to help customers with their needs. If you expect them to plumb your place, forget that if you need to ask you need a plumber. If I were an employee and someone came in expecting professional advice, I would suggest hiring a professional.
Isabelle B.
Jul 19, 2021
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Mia C.
Jul 07, 2021
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Jon
May 14, 2021
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Went in yesterday with 4 1990'S easy to cut keys and they are unable to cut keys possibly due to their high standards, I expected about $2.+ per cut, I was a paying customer. Why are they still in business. I did have keys cut at Saifee on 7th St, charged me $10 and my girlfriend purchased a big flower pot, go figure, good customer service bring in customers, If anyone needs modern car keys duplicated, Rite Aid First Ave 5th St has a duplicating machine, Saifee Hardware Store can cut older keys and are willing to come down to earth and talk to the customer. Ace Hardware Store is on top of the S
Joel P.
Dec 31, 2020
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*Disclaimer*
I've come to this store on several occasions to buy some small supplies since I live in the housing community right next door. I've never had an issue until this evening, and I will do my best to detail the reason it hits different, along with what happened. My initial thought was to let it slide, but nah, I'm going to leave this here.
I had got to the store about 3 minutes before closing time, the door was locked with a customer inside at the register, 2 cashier's (one being the manager/owner - who I've never had an issue with btw) and another employee
I've come to this store on several occasions to buy some small supplies since I live in the housing community right next door. I've never had an issue until this evening, and I will do my best to detail the reason it hits different, along with what happened. My initial thought was to let it slide, but nah, I'm going to leave this here.
I had got to the store about 3 minutes before closing time, the door was locked with a customer inside at the register, 2 cashier's (one being the manager/owner - who I've never had an issue with btw) and another employee
Liz C.
Dec 27, 2020
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B.
Nov 20, 2020
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Zach B.
Oct 08, 2020
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This is my first Yelp review. I came into the store because I was having a fruit fly problem in my apartment. I spoke with the superviser Les, and not only did I get hw products I needed but I got great advice on how to handle the problem. He gave me tips and advice on things to do in the apartment regarding cleanliness and trash disposal. It was above and beyond what I needed but it helped so much. It's only been one day and I already have the fruit fly problem under much greater control. Overall just very down to earth people especially the boss. I was very happy with my experience. Good
Diane F.
Aug 18, 2020
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I was insulted by the cashier at the register when going to make my purchase. He apparently was in a rush to get home. Mind you, there was 10 minutes before their posted closing time. He did not have the patience for me to get my payment together. While shooting me with fire darts from his eyes, he told me to leave the store and make my purchase the next day. After that experience, I would rather go to the Home Depot in Rockland County than ever step foot in ACE hardware on 19th and 1st.
Blandra Bordero
Jul 16, 2020
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I've noticed on a couple visits that some of the staff don't wear masks properly. However, I'd had many good experiences over the years and gave them a pass until today. In addition to some workers only half wearing their masks, a maskless deliveryperson was hanging out chatting loudly with the cashiers. So everyone who wanted to buy something had to wade through their aerosols. I'm going to shop somewhere less gross during a pandemic.
Carter Stone
Jul 01, 2020
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There was someone when we walked in who immediately asked us if we needed help and assisted us so well WHILE SOCIAL DISTANCING appropriately. Then, the man who made the paint and the cashier couldn’t have been nicer and more helpful too. Haven’t been going to a lot of stores because of the virus, but this was a treat.
Sam Curcio
Jun 27, 2020
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Maggie G.
Oct 03, 2019
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Eric J.
Oct 02, 2019
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Amy S.
Sep 27, 2019
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I recently bought a new Friedrich air conditioner at this store, and wish to thank enveryone there for superb service. From the manager to everyone involved, they were informative and most helpful in the purchase, installation, and use of the unit. I'm thankful to have these professionals in my neighborhood. It's reassuring to know that customer service is tops at Brickman's 18 Street Ace.
Mr. M.
Sep 14, 2019
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I bought a bicycle pump. Later (15 mins) I realized I needed 120 psi pump and not 100 psi when I went to use it, the store refused to take the return. Bunch of thugs, corrupt staff, no wonder they are going out of business. What's worse it's $10 pump, it's not going to break my bank account not Ace Hardwares; Ace choose $10 over good-faith customer relationship.
Suzanne T.
Jul 31, 2019
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Purchased two Friedrich A/C's and had no problem with the sale. However, when it came time to deliver and install that's where it went downhill. The installers arrived close enough to the scheduled time, however, rushed in and out. Did not take the time to explain anything about the operation of the A/C. After I read the manual, I still had no clue how to access the menu. Called Ace to get some help and they told me they would send back the installer to help me since no one could answer my question at the store. After many calls, being told several times that they were on there
Steven T.
Mar 04, 2018
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This "neighborhood" place has really gone down hill, and will no longer be patronizing. Workers are helpful but the management and cashiers always looking for a problem and have nasty attitudes and very unhelpful. Other options near by have been offering better full service. Stuyvesant Town should find a better option to service this community.
Dominick A.
Nov 08, 2017
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Well I just found my neighborhood go to store! Is it me, or does this store seem to have literally everything! I went in there for paint and ended up getting great toys for my kids, fuzzy socks for my wife, and some extra piece of mind for me! This is truly a one stop shop. I was greeted by such a friendly guy, I think his name was Roberto. From his help to the cashier who also could not have been any friendlier I see no need to shop elsewhere!! I give this store 5 stars, and will most definitely be back for more! Thank you for always having everything I need and for being so helpful to this lost
Diane P.
Aug 31, 2017
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This over priced, poorly managed store is not worth your support. It's also giving Ace a bad name. You can get the same items at Duane Reade, Lowes, Home Depot, and Village hardware across the street....for less and with wonderful service. I bought a custom cut roller shade that turned out to be mismeasured by the store. Had to go back to get another one. That one feel apart. So I decided to stop messing with roller shades and ordered proper custom solar shades. I paid up front, they came in and measured, quoted 2 weeks....it's been over a month, still no shades. Every time I call to
Alec N.
Feb 17, 2017
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So,
I never write reviews on Yelp. Actually I never write reviews period.But I had such a fantastic experience in Ace Hardware Brickman 18th and First Avenue that I must share.
I went in to get some shelves for my apartment. I was greeted by an older gentleman, who not only got me what I needed but took the timeout. I mean really took the time to explain to me what to do. Which I needed. The staff friendly, well trained, and kind. A handicap woman came into Ace while I was there and I was watching from the corner of my eye. I must say there are good people out there. It might as well have been
I never write reviews on Yelp. Actually I never write reviews period.But I had such a fantastic experience in Ace Hardware Brickman 18th and First Avenue that I must share.
I went in to get some shelves for my apartment. I was greeted by an older gentleman, who not only got me what I needed but took the timeout. I mean really took the time to explain to me what to do. Which I needed. The staff friendly, well trained, and kind. A handicap woman came into Ace while I was there and I was watching from the corner of my eye. I must say there are good people out there. It might as well have been
Kenneth T.
Jun 10, 2016
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Pricing is definitely higher than other places and if you live in stuytown/Peter cooper, then this place has a little bit of a monopoly because they're the only ones who know the ins and out of the building to give you the right recommendations for anything. If they actually priced things better, I would give them 4-5 stars considering they have a bit of a monopoly on residents.
On another note, stuytown will take it out of your security deposit if you painted your walls and don't paint it back to their default color and unfortunately it's not your typical ceiling paint in "
On another note, stuytown will take it out of your security deposit if you painted your walls and don't paint it back to their default color and unfortunately it's not your typical ceiling paint in "
Alexis K.
Jan 27, 2015
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I am so so unhappy with this place. On jan 17th I bought 4 gallons of yellow paint. Benjamin Moore. Top of the line and I paid full price. But what I didn't expect to pay for was poor service. From the workers in the store up through the owner; everything was unsatisfactory.
The young man who mixed the paint didn't secure the lids to 2 gallons of the four . Two hours later the delivery guy left the paint in my living room in a box, sideways; they were not standing upright. An hour later when I was ready to paint a large puddle of yellow seeped out of the box. The paint spilled onto
The young man who mixed the paint didn't secure the lids to 2 gallons of the four . Two hours later the delivery guy left the paint in my living room in a box, sideways; they were not standing upright. An hour later when I was ready to paint a large puddle of yellow seeped out of the box. The paint spilled onto
James F.
Sep 23, 2014
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I've actually spent thousands of dollars (through several local moves) at this store previously, but will never be returning as I've learned that their oversight and return policy (especially regarding paint, of which I buy a ton) is borderline fraudulent.
I went in with a paint swatch yesterday and asked if they could make the color. The woman making the paint told me she had access to it in her system.
As they were making the paint, I paid for it, brought it home and realized it was a COMPLETELY different color than that which she told me she was making. Upon returning to the
I went in with a paint swatch yesterday and asked if they could make the color. The woman making the paint told me she had access to it in her system.
As they were making the paint, I paid for it, brought it home and realized it was a COMPLETELY different color than that which she told me she was making. Upon returning to the