Unlike a bank, First Credit Union is not-for-profit. We're owned by our members, not shareholders. We're local. First Credit Union was established in Arizona in 1929 and today is based in Chandler, AZ. We care about our members. We show it by offering member-priced products and services, but also by offering free tax preparation, free financial education, and free money management tools to help members improve their financial condition.
Giving back to the communities we serve is a core value. Together with our members we raise thousands of dollars each year for Children's Miracle Network hospitals in Phoenix and Tucson. Also with our members' help we collect and donate school supplies, clothing, personal care items, pet supplies, and food for our neighbors in need throughout the year.
Giving back to the communities we serve is a core value. Together with our members we raise thousands of dollars each year for Children's Miracle Network hospitals in Phoenix and Tucson. Also with our members' help we collect and donate school supplies, clothing, personal care items, pet supplies, and food for our neighbors in need throughout the year.
Services
Need a replacement debit card or credit card.today?! No problem: We can instantly issue a new card for you in just minutes at any First Credit Union branch. Deposit a check anywhere, anytime. Using our digital banking app, simply snap a picture of the front and back of the check in the comfort of your home, office, or.wherever you are.
You work hard for your money, and you deserve to have it work for you. We've got the most convenient options in Arizona, with a range of personal and business checking accounts, a wide variety of spending cards, and benefits, benefits, benefits. Need a replacement debit card or credit card.today?! No problem: We can instantly issue a new card for you in just minutes at any First Credit Union branch.
You're making moves - buying a house, getting a new car, going to school. We can help. And if you simply need a credit card for day-to-day spending or a personal loan, we're here too! Check your balance, review transactions, pay bills, and even deposit a check on the go from your mobile device. Skip the dealership entirely and let our Auto Buying Service do everything for you.
Joe has been appointed to the Senior Advisor Leadership Team! Check out the press release here:. The First Wealth Advisors program is offered through CUNA Brokerage Services, Inc.*, a broker/dealer focused on serving credit union members. CUNA brokerage Services, Inc. is an affiliate of CUNA Mutual Group.
Wire transfers enable you to send money electronically to other financial institution accounts in the U.S. and internationally. It affects everyone. Price levels climb and the dollar's purchasing power decreases over time due to inflation. Make quick balance inquiries, view account history, and transfer funds between your First Credit Union accounts all with Text Banking.
Reviews (10)
Melissa Macay
Jul 15, 2021
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Phillip F.
Apr 27, 2021
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Jacob L.
Jan 26, 2021
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I live out of state so I need to use their telephone tellers. Unfortunately they are never available and the customer service representatives can never help with what I need. It if frustrating to spend 4 hours waiting on the phone for them, just to be at square one. They really need to improve their phone service, it is horrible.
Edit: dang it, Branch manager Susie is great and so quick at assisting. Struggled with the customer service reps for days and decided to call her. She assisted my needs in 5 minutes! They may have a bit to go on the phone system but at least there are some great employees
Edit: dang it, Branch manager Susie is great and so quick at assisting. Struggled with the customer service reps for days and decided to call her. She assisted my needs in 5 minutes! They may have a bit to go on the phone system but at least there are some great employees
Mario Coronado
Jan 22, 2021
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I refinanced a auto loan with this credit union a few years ago with a great rate. I recently received a personal loan for some home upgrades. Within hours Julie had that money available in my account for me to use. You've earned my business for life plus all the good stuff I'll tell my friends and family. Thank you!
Justine DeHaven
Aug 11, 2020
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Refied my car loan and got a credit card through them. Its been THE WORST EXPERIENCE. If you get a loan or credit card through them....you better make your payments in cash to the branch directly. Their website is NOT user friendly, they charge $10 to process a payment on the phone. Spoken to two people today and neither helped. I've been on hold for 20 minutes now again to try and avoid having a late fee or have it hit my credit. They are an absolute joke. I'm seriously considering refinancing with a different company at a higher rate and pay more every month then deal with them.
UPDATE: Spoke
UPDATE: Spoke
Yolanda Galindo
Sep 10, 2019
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I worked with Cindy Gonzalez from First Credit Union for the refinance of my home. I've had my mortgage for the past 15 years at a 5.625% due to being hesitant and the amount of paperwork you have to submit. However, we decided to refinance to take advantage of the low interest rates that First Credit Union had to offer. Cindy made it such a great experience and most of all hassle free. :) Very little paperwork and everything was done in a very efficient manner. She's very helpful and willing to go "an extra mile" to help you out. I highly recommend her for any mortgage needs.
Thank you Cindy
Thank you Cindy
Tanner Cook
Aug 03, 2019
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I was a lifetime customer of Bank of America, but when I saw how First credit union treats people, I knew it was time to make the switch. I worked directly with Sarah, who is awesome in every sense of the word. I refinanced my auto loan with an amazing interest rate, and to top it off, I signed up for everything through video chat! I was stuck in the hospital so this option what amazing, and it worked flawlessly. I was also approved for a credit card, which will be nice to have in case of emergencies. I would highly recommend working with Sarah at First Credit Union!!!
Nicki Farber
Jun 08, 2019
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09/18 - Recently I attempted to do a refinance but I work the hours they’re open. The gentleman Marvin Phillips who was going to help me said he does everything he can to work after hours. Then when it came down to it, all he did was complain. So I would prefer to pay $2000 more with a different company who’s going to help me. When I emailed him telling him that I felt like I was putting to much pressure on him and that I would go with the other company, his email response was “thank you”????? Wow?? Really???
09/20 - I received a call and they are doing what they can to correct the issue
09/20 - I received a call and they are doing what they can to correct the issue
Stephen Neri
Dec 22, 2018
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I came here to withdraw cash using shared branching and to look into opening an account since my credit union only has locations in the west valley and I now live in the east valley. I needed to withdraw a few thousand dollars since I was buying a car (used car for $5000). The teller told me that she could only let me withdraw $500 since I was using shared branching. I have been using shared branching for over a decade and had never heard of this policy before. I asked her if it was a First Credit union policy and she said no that any credit union is restricted to $500 for shared branching. When
Kelley Pippett
Jun 15, 2018
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Would not suggest first credit union for your banking needs. My sister in law had $1200 stolen from her account and first credit union acknowledges that it’s fraudulent but they are not willing to return the funds to her account, even after filing a poultice report.. definitely take your business else where.
