Aloha from the beautiful Wai'anae Coast on the island of Oahu in Hawaii. We are the largest of 14 Federally Qualified Health Centers (FQHCs) in the state of Hawaii. In 2017, we served more than 37,000 patients, with over 203,500 visits through our seven service sites. Improving care to the community means continued integration of primary care, behavioral health, nutrition, dental care, diagnostic services and pharmacy within the same clinic.
Our commitment of caring for and serving our community has continued to grow since our humble beginnings in 1972 when just one doctor and a staff of five began delivering services from a temporary location in the heart of Waianae.
Our commitment of caring for and serving our community has continued to grow since our humble beginnings in 1972 when just one doctor and a staff of five began delivering services from a temporary location in the heart of Waianae.
Services
Waianae Coast Comprehensive Health Center has six site locations and three School-Based locations on O'ahu. To contact your Primary Care Provider for an urgent health need (urgent means immediate action is needed by your Primary Care Provider when the clinic is closed and it cannot wait until the next business day), please call Physicians Exchange at 524-2575.
Contact your WCCHC medical provider to schedule your next telehealth phone or video visit! For general telehealth information call, (808) 697-3300. Mend is a healthcare communications platform and is the Health Center's choice for virtually connecting you with your healthcare provider. Telehealth is a secure, easy-to-use, and convenient way for you to visit with your medical provider, when you can't visit in-person.
We are pleased to bring convenient patient online services to you with our partner NEXTGEN Patient Portal. Please explore the multiple services available. Our online service will allow you to create an account, request medication refills, request an appointment, and email your primary care provider.
We've taken several actions (see below) to create a safe environment for our patients and staff. We welcome you back for in-person visits! Contact your WCCHC medical provider for an in-person visit. We understand that you may be cautious to return to our health center for in-person visits. We have developed the following healthcare services to bring care to you while adhering to social distancing measures.
Waianae Coast Comprehensive Health Center is comprised of a network of primary care-oriented clinics with locations in Waianae (Main Campus & Waianae Mall), Nanakuli, Waipahu, and Kapolei. A Primary Care Physician, or PCP, provides continuous care for a patient and is responsible for the patient's overall well-being.
Reviews (26)
Carlos Rodriquez
Jan 16, 2022
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Felicia S.
Dec 08, 2021
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I love their ER their very friendly and talkative lol but they are all so welcoming and they make you feel comfortable. The workers here are so awesome in all they do and I just feel like they a lot more credit then what others give them. Dr.Mcrary I believe that's how you spell his name he was AWESOME!!!! Thank doc for your help I'm feeling alot better:)
Edmund T.
Sep 09, 2021
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WCC everytime my daughter goes for routine visits puts the wrong ICD-10 coding Diagnosis visits and our HMSA Federal insurance sends us full bills that they don't cover. Everytime we have to jump through hoops and get the billing corrected with both HMSA and WCC. Why every visit. Get your billing together. I am a Health Care Administrator and will come give you training to better your services if needed, blind leading the blind. Again we got it corrected with 10 extra steps but will never utilize WCC again until you get things right.
Mono S.
Aug 07, 2021
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Went in for a tooth removal. Staff was nice and friendly. Great customer service. Just one problem... health concern! Red flag!
These tools were in this condition before using them in my mouth. How does the dentist sanitize under all that old dirty cracked orange and green tape on the tools? His fingers were all over the tools and then deep in my mouth. Why is the rubber blood stained? Shouldn't be stains. Will not be going back.
These tools were in this condition before using them in my mouth. How does the dentist sanitize under all that old dirty cracked orange and green tape on the tools? His fingers were all over the tools and then deep in my mouth. Why is the rubber blood stained? Shouldn't be stains. Will not be going back.
Miciah Morgan
Jun 19, 2021
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Makaha Life
Jun 13, 2021
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Alan
Apr 19, 2021
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I have been to their facility a total of 15 times. ALL 15 times they let me down. They were no help at all. The social service lady lied to me led me on a wild goose chase. There no money and no services. The dental office was a flake. Mislead me and gave me excuses. Nothing i was told was true. The medical was also a flake, they wasted a lotvof my time and a lot of my gas going way out there in the tribal rural part of the island. Hundreds of millions of dollars of grant money given to remodel the place useless. The medical is useless, dental is useless, social service is useless.
Shantell C.
Nov 20, 2020
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Quinn Phamsa
Oct 12, 2020
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Only helpful staff was the receptionist and when asking about medication, a man who didn’t even introduce themselves basically told me to get over it and just take your medicine however you need to. The whole while demeaning me and calling me ‘kiddo’ and not addressing me like an adult.
Do not go here in an emergency, the nurses who helped me didn’t seem to care and didn’t even ask about the secondary reason on why I went in when it was the more serious of the two. Then an unnamed doctor who didn’t introduce themselves told me to go to another facility for my secondary problem. When
Do not go here in an emergency, the nurses who helped me didn’t seem to care and didn’t even ask about the secondary reason on why I went in when it was the more serious of the two. Then an unnamed doctor who didn’t introduce themselves told me to go to another facility for my secondary problem. When
Honolewlew J.
Oct 09, 2020
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Absolutely horrible care from the ER to the specialty clinic to the PCPs.This center is double and triple booking patients,providers are overwhelmed.Tonight,my wife came to ER because her primary told her she can't see her,only telemed.andvguess what,can't prescribe the antibiotic she needs without seeing her,so she tells us to go to ER where we are still sitting after three hours and them misplacing her urine sample even though they have almost no patients.
The specialty clinic...Dr.Murray,who even though I have a bleeding disorder refused to coordinate with my hemotologist before doing
The specialty clinic...Dr.Murray,who even though I have a bleeding disorder refused to coordinate with my hemotologist before doing
Mr. A.
Jul 14, 2020
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Aloha to the ER staff at Wai'anae coast comp!
Was a close one, I had a bad allergic reaction to something I ate. I rushed up the the comp ER on a Sunday afternoon and was about to stop breathing due to the allergic reaction, my throat was closing up! Spooky bradda! The nurse sitting outside the door screening for COVID took immediate action ( god bless you!) I thing her name was Nani.. she took me in ASAP and all the staff took action.. was unreal, like watching ER in tv, but was me in the table. Within minutes I could breathe better, in about an hour they were talking about discharging me
Was a close one, I had a bad allergic reaction to something I ate. I rushed up the the comp ER on a Sunday afternoon and was about to stop breathing due to the allergic reaction, my throat was closing up! Spooky bradda! The nurse sitting outside the door screening for COVID took immediate action ( god bless you!) I thing her name was Nani.. she took me in ASAP and all the staff took action.. was unreal, like watching ER in tv, but was me in the table. Within minutes I could breathe better, in about an hour they were talking about discharging me
Vika M.
Feb 25, 2020
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Omg!! I have been at tripler for more than 3hours waiting and decided to go to waianae comp instead.
Aside from what others have said about the comp I couldn't wait any longer because the pain was really bad! So I left tripler and I don't regret it!
I was welcomed with such great aloha by the reception woman, and then I was called less then 10minutes by the nurse name ALVIN! He was just amazing and kind and very professional. When I was sitting in the lobby once I was seen by Winnie ,whom is by the way is Amazing! I also had an amazing nurse who was very fast professional and very
Aside from what others have said about the comp I couldn't wait any longer because the pain was really bad! So I left tripler and I don't regret it!
I was welcomed with such great aloha by the reception woman, and then I was called less then 10minutes by the nurse name ALVIN! He was just amazing and kind and very professional. When I was sitting in the lobby once I was seen by Winnie ,whom is by the way is Amazing! I also had an amazing nurse who was very fast professional and very
Mimi H.
Jan 05, 2020
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The doctors don't care
The nurses are the only good thing about this place
Had the flu and they sent me home with a fever of 102 and my heart rate at 125
The doctor I saw was rude and condescending
Next time I will make the trip to Pali Momi
I will literally never return because of how useless they were to my health
When someone has asthma, do not recommend they come back "if it turns into pneumonia"
The nurses are the only good thing about this place
Had the flu and they sent me home with a fever of 102 and my heart rate at 125
The doctor I saw was rude and condescending
Next time I will make the trip to Pali Momi
I will literally never return because of how useless they were to my health
When someone has asthma, do not recommend they come back "if it turns into pneumonia"
Shazalynn T.
Oct 04, 2019
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Christina H.
Sep 18, 2019
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Sucks misdiagnosed my infant son for 6 weeks took him back and forth to them. They kept sending me home saying let it run its course he just sick. Looking at me like I was a crazy mom. Long story short my son ended up in the hospital for 6 weeks and had brain and spine surgery his brain was herniating down his spine all the way to his C5.
Then take my daughter for back pain and the doctor says are you really concerned about something or just need a doctor note?!! Excuse you?!! Left and got a second opinion and my daughter actually had a slipped disc.
Pisses me off that I had to pay a co pay
Then take my daughter for back pain and the doctor says are you really concerned about something or just need a doctor note?!! Excuse you?!! Left and got a second opinion and my daughter actually had a slipped disc.
Pisses me off that I had to pay a co pay
Robby V.
Aug 31, 2019
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This is a review for the emergency dental they provide.
This service is truly a lifesaver!
I went in with an abscess and a broken tooth that was causing major pain and swelling.
I walked in at 0630 and there were a few people already in line.
I got to see the doctor around 0830, which is actually pretty good when you consider that I was a walk in and they were pretty busy.
The doctor and the assistant inspected my nasty teeth with no judgement but with helpful advice.
They were going to give me a round of antibiotics and set me up for an extraction a few days later.
I told them that I would
This service is truly a lifesaver!
I went in with an abscess and a broken tooth that was causing major pain and swelling.
I walked in at 0630 and there were a few people already in line.
I got to see the doctor around 0830, which is actually pretty good when you consider that I was a walk in and they were pretty busy.
The doctor and the assistant inspected my nasty teeth with no judgement but with helpful advice.
They were going to give me a round of antibiotics and set me up for an extraction a few days later.
I told them that I would
Mindy R.
May 01, 2019
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Kristine S.
Mar 22, 2019
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I'm sadden to see the reviews here. This center is actually amazing.
It really is an all in one. There's Behavioral Health, Women's Wellness (OB), Drug Recovery Program, Homeless Outreach Program and More.
I've been here multiple times and I am in love. I hope to give birth to my next baby at this hospital.
It really is an all in one. There's Behavioral Health, Women's Wellness (OB), Drug Recovery Program, Homeless Outreach Program and More.
I've been here multiple times and I am in love. I hope to give birth to my next baby at this hospital.
Iona K.
Mar 09, 2019
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Andrea H.
Dec 19, 2018
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Isabella Kaloianderson
Dec 10, 2018
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I don't know why I keep coming here. There's only a few good doctors and nurses. My daughter has a dentist appointment at 1030, we got here at 10 to check in and sign papers. We waited almost an hour and it's 1115am and still waiting. I don't know how it's works but they need a better system on scheduling people and keeping the time they are giving people. Why even make an appointment
Ashley K.
Nov 12, 2018
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Last night, my son got hurt playing football. He injured his left leg. As soon as he got home he iced his leg. But that didn't help. He said, mom I can't sleep my legs sore. That is when I knew I had to take him to the ER.
We live in Nanakuli so WCCHC is closer. However, I considered driving to QMC West because of all the horror stories I hear about WCCHC.
I ended up driving to WCCHC ER & as soon as I got there.. I must say the ER's renovation is beautiful. Definitely an upgrade!
Anyways, we came at the perfect time, because there was literally nobody in the waiting area
We live in Nanakuli so WCCHC is closer. However, I considered driving to QMC West because of all the horror stories I hear about WCCHC.
I ended up driving to WCCHC ER & as soon as I got there.. I must say the ER's renovation is beautiful. Definitely an upgrade!
Anyways, we came at the perfect time, because there was literally nobody in the waiting area
Elma L.
Sep 18, 2018
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My 81 year old grandmother had an appointment at 6:45am with Dr. Aki who was very helpful! The wait was only 5-10 minutes and he gave us the right tools and antibiotics to treat my grandmothers scars. If I was eating Dr. Aki himself, id give him 5/5!
Unfortunately my grandmother had another appointment set up for 11am with "Bala, Bridget" and that's what ruined my experience here at the Waianae comp. We checked in at 8am with Karlie at the front desk. 3 hours and 30 minutes later we were still waiting in the lobby!!! I get that we checked in early, but when I checked my grandmother
Unfortunately my grandmother had another appointment set up for 11am with "Bala, Bridget" and that's what ruined my experience here at the Waianae comp. We checked in at 8am with Karlie at the front desk. 3 hours and 30 minutes later we were still waiting in the lobby!!! I get that we checked in early, but when I checked my grandmother
Kristi U.
Feb 21, 2018
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The staff there are so nice and helpful. Went to do a tb test, was in and out of there in less than 20 minutes.
I gave it 4 stars because of the location. Not a place t ok be hanging out even though it's in a mall. Some sketchy people hanging around. Other than that I would go back to see them agsin.
I gave it 4 stars because of the location. Not a place t ok be hanging out even though it's in a mall. Some sketchy people hanging around. Other than that I would go back to see them agsin.
Beth Hrachovina
Sep 12, 2016
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Horrible. Waiting time is unreasonable. My nurse practitioner is forceful with services. They book appointments/referrals without my knowledge or consent. They truly don't care about their patients. Only positive about the clinic is the one phlebotomist. She's super sweet and nice. Otherwise I'm changing clinics.
Harold Powell
Aug 13, 2016
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Came here with my son to have stitches removed. We have been waiting over 2hrs. The nurses took his vital twice stating that he has been waitingon more than an hour. Next, the nurse looks onto her clipboard to let me know how long other patients been waiting.(which i didnt ask her) i guess she was indicating that i was being impatient. I provided insurance that i am paying for. I expect alot better service. Oh she also stated that it 6 to 8 hrs in thee emergency room. And told me to google it. Never asked for those statistics. The only questions i asked was the following: why are we taking vital
