Regency Insurance Group
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Browse our network of service providersto find reputable merchants Who value your business. Our goal is to provide you with fair policies, reliable advice, and a sense of security that will help your family live well and thrive! Kagen at Regency Insurance along with his staff and team members are very courteous and conscientious regarding their work and addressing all customers concerns and needs.

They are just a phone call away when any problems or question you may have concerning your policy and coverage. I highly recommend this agency when looking for insurance coverage. Approximately two years ago I signed on with Regency via Heather Hopkins. My most recent interactions have been with your representatives Sierra and Joseph.
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A native Floridian, Kagen Cooksley was born and raised in Fort Myers, FL. Kagen credits his parents for instilling in him the values of hard work and perseverance. Kagen attended Florida Gulf Coast University, where he earned his Bachelor's Degree in Resort and Hospitality Management. During his time at FGCU, Kagen was employed by several world-class hotels.
For many families, a cancer diagnosis can add a significant amount of uncertainty, stress, and feelings of helplessness to their lives. We can only begin to imagine how heartbreaking it can be when families receive such a devastating diagnosis. That's why we have decided to support the mission of Camp Kesem.
Recommend your friends, family, and co-workers to get an insurance quote from us and we'll donate $10 to our current community cause campaign or send you a $10 Gift Card for every person you recommend! You will also be entered into our quarterly drawing for a $100 gift card when you recommend someone.
Every month, we showcase several Concierge Members in our community magazine, spotlighting them with links to their business pages. Once the magazine is out, we then give each business that was featured that month a shoutout on all of our social media pages, so our customers get to hear about each of them.
If you're searching for insurance in the ATX even though your address says "Austin", you may be surprised to know that your property might not fall within the official city limits. Like most cities, Austin's city limits are jagged & irregular. But the Greater Austin area extends even further into Travis County (outside of its city limits) occupying zip codes like 78710, 78719, 78728, 78734, 78737, 78738.
Reviews (10)
Dawn McGinnis
Dawn McGinnis
Nov 25, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
The customer service has been great! Easy to work with and very responsive! Thank you!
Brandie Santalo
Brandie Santalo
Nov 24, 2021
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Positive: Professionalism, Responsiveness
Amanda Austin was so great to work with! She was also so quick to respond to emails and calls. When more information was required, she reached out immediately. At the end of the process, we were approved with the lowest quote we had received from any other company. I definitely recommend using Regency Insurance Group!
Doug Skelton
Doug Skelton
Nov 02, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
As an out of state owner of a rental property, Regency took great care of us after a fire caused by an electrical malfunction. They guided us through every step of the repairs, and their recommended construction company did a wonderful job!
Rickie Parker
Rickie Parker
Oct 28, 2021
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Positive: Professionalism, Value
When I called to update or verify my coverage I always got an in depth and professional review of my personal situation.
Vicki Vankleeck
Vicki Vankleeck
Sep 26, 2021
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Positive: Professionalism, Responsiveness
Thank you for always answering my questions with great service and always finding the best rates.
Becca Cornell
Becca Cornell
Sep 18, 2021
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Update: I am updating this review from a 5 star rating to a 1 star. The 5 stars was for selling me a policy. Actually dealing with this company has been a complete nightmare.
My old policy went up and I wanted to see if there was any options for a lower rate. I found regency and they sent me a quote for Universal P & C June 26th. July 1st I signed paperwork and sent wind mitigation. They wanted an updated 4 point (I have an older home so its understandable) so I scheduled that for July 3rd. Inspector sent them documents. As far as I knew policy was good. My mortgage paid them in July. August 15th
Wendy
Wendy
Sep 15, 2021
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Critical: Professionalism, Responsiveness
I've been using Regency for years, something has changed, definately not what they used to be. Potentially going elsewhere next year.
Kristain Boswell
Kristain Boswell
Sep 06, 2021
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Positive: Professionalism
Thank you Casey for speaking with me about my options. It was a pleasure knowing someone was understanding and willing to work with my insurance issues.
Angelina Karmonade TheGoddessYourManWanted
Angelina Karmonade TheGoddessYourManWanted
Jun 26, 2021
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Positive: Professionalism, Quality
The staff at Regency is awesome, especially Danielle. She went above and beyond to assist me with my home insurance issues. Her kindness and understanding made me feel at ease. I highly recommend this company.
Abernathy Finish Master
Abernathy Finish Master
Jun 24, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
The team at Regency is always available to answer my questions and complete my requests with a smile. It is hard to find this level of customer service however Regency delivers every time. Bravo to the entire team at Regency Insurance. Kim Farinella