The pool company and other divisions employ 9 full-time people and up to 9 additional people for seasonal help. No subcontractors are used. Customer satisfaction is our highest priority - so everyone who works with the company is well-trained and experienced, enabling the company to maintain its reputation and high quality.
Town and Country Pools requires all staff to be thoroughly trained and updated each season by attending schools and participating in online training. This helps us to provide each client with quality service and also gives our employees confidence and pride in their work. Our staff has always recognized the value of our customers and we don't take our clients for granted.
Town and Country Pools requires all staff to be thoroughly trained and updated each season by attending schools and participating in online training. This helps us to provide each client with quality service and also gives our employees confidence and pride in their work. Our staff has always recognized the value of our customers and we don't take our clients for granted.
Services
We complete about 70 inground pool liner replacements each summer. We specialize in custom Pocono Pool Products in-ground liners in all shapes and sizes as well as high quality aboveground liners. Quality liners with a splash of style. Complement your pool with a high quality, attractive pool fence.
When you use BioGuard Products in your pool, you are enlisting a group of individuals whose expertise is unsurpassed in the pool and spa industry. BioGuard has simplified pool care. Our customized pool care systems give you beautiful water and take just minutes per week. What's more, you can rely on the expertise and knowledge of your BioGuard Dealers (Town & Country Pools) to guide you along the way and answer your questions.
Let Town and Country Pools help you design and create your perfect recreational area! Whether your dream includes a private patio with an in-ground pool, or an above-ground pool and deck, the professionals at Town and Country Pools can assist you with the decisions. Choose from a variety of shapes and sizes.
Our aluminum pool fence is ideal for swimming pools and has been engineered for a unique style and maximum strength. The LifeGard aluminum pool fence is available in five standard colors: Black, White, Quaker Bronze, Beige and Hartford Green. We offer matching gates in single entry and double drive to match the LifeGard pool fence.
Reviews (4)
Rick Herrold
Jun 27, 2020
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Kay McLaughlin
Feb 03, 2020
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We had our pool put in by the father of the current owner. We were more than happy. The son installed a new liner. We called about a wrinkle shortly after installation, were basically told tuff luck. We fixed it our self. When we closed this year and lowered the water we noticed that our new liner faded more in 2 seasons than our other liner did in fifteen years. If you are smart you will find another dealer. The son is not the father. We suspect that the new liner we purchased was a second. The pattern is off in several different spots. Very unhappy.
Pepper Derr
Aug 31, 2017
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I agree with previous reviews about the staff. If you are lucky you will get the only lady in there that is nice and knows what she is doing. If I had another place to buy the chemicals that was closer I would! The last time we were in there the girl was RUDE and when we asked for a bag to put our bunch of chemicals in she snapped at us and acted like we were stupid for asking such a thing. The didn't have any bags. We asked for help getting our bag of sand out to the car but her and the other worker refused to help us so we didn't get the sand for our filter. She was not helpful at all but occasionally
Stacey Parker
Jun 26, 2017
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I'm very sorry that you feel we've treated you with poor customer service. We may have been having a bad day, busy day, or responding to a condescending response. We try to make our customers our first priority and treat them with respect. We are a swimming pool dealer and we carry the minimal amount of SPA products. The employee pointed you in the direction for the Bromine test strips that we do sell, so therefore she at least gave you our best option we have. She also would have helped you carry chemicals, sand, or any other products to your car. Unfortunately being a small mom and pop store
