Lake Olympia Insurance Services
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Lake Olympia Insurance specializes in preferred personal lines insurance. We offer our clients a full array of insurance solutions for their home, auto, umbrella, recreational, commercial, life insurance and retirement needs. Our agents have over 75 years of combined insurance experience in Nevada County. Founded in 2008 Lake Olympia Insurance is growing at a rapid pace by delivering a combination of outstanding customer service and low rates.
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Early in the 1850's Glenbrook Basin first became known as the site of county fairs, horse racing and other special events. Olympia Park, located at the south end of the basin opened in 1901. People would arrive by horse and buggy and years later by automobiles, the Nevada County Traction Company trolley and Nevada County Narrow Gauge Railroad.
Reviews (7)
Garrett Eckerling
Garrett Eckerling
Feb 13, 2021
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Critical: Professionalism, Quality, Responsiveness, Value
I can never get a hold of them by phone or e-mail.
Rebecca Mcelreath
Rebecca Mcelreath
Aug 11, 2020
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Critical: Professionalism, Quality, Responsiveness, Value
Been trying to get a hold of them for months. They are absolutely terrible never return calls or anything. Can’t wait to be able to change agency next month. Stay clear is this company they are awful!!!
Eric LeMonnier
Eric LeMonnier
May 27, 2020
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Critical: Professionalism, Quality, Responsiveness
They no longer answer calls and never return messages. As far as I know, no one works there anymore. I just don't understand how they are still a Travelers insurance agent.
Bryce Stejskal
Bryce Stejskal
Sep 18, 2019
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Been a customer since 2013.
They used to be awesome.
I was affected by the Merced issue as well, and was also told that I was on my own to find insurance.
That is NOT why I am rating them 1 star now. I understand they only have so much bandwidth to handle a situation like that.
I am rating them 1 star because - I have made numerous calls and left numerous voicemails to get my auto insurance re-quoted. They have not returned a single call, or answered even one time.
I called April 2018, twice, no response. I called 5 times in April 2019 before my policy was to be renewed, once again, not a
Daron Scarborough
Daron Scarborough
Sep 10, 2019
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I've been a customer for over five years now and can't get anyone to answer the phone and no one has returned my calls after leaving several messages. That's terrible customer service.
Craig Cattani
Craig Cattani
Jul 27, 2019
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After Merced went under it took three phone messages in two weeks before they returned my call only to tell me that they would try to find insurance but said that I would probably be on my own. Needless to say they didn't even try or call me back. I don't think that there is anyone left in the office with enough experience to run that business. One star is being generous.
C. S.
C. S.
Jul 30, 2018
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They never answer the phone or emails. Maybe they feel they are doing customers a favor rather than a service. House and auto combined, am forking out over 5k a year and cant get a single response over the course of 3 weeks to selling a car and wanting it removed from my insurance.