Mountain Star Federal Credit Union
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Mountain Star Federal Credit Union
Mountain Star Federal Credit Union (MSFCU) was formed in 1935 to help serve the financial needs of its members/owners. Our commitment to members needs has resulted in 80 years of success. Today, our credit union is one of the strongest financial institutions in West Texas and Southern New Mexico.

Mountain Star is a member owned financial institution whose purpose is to promote the financial well-being of its members by providing comprehensive and progressive financial services.All of which shall be supported by a program of excellence in product quality and service while maintaining high standards of ethics and integrity.
Services
To become a credit union member, open a primary savings account with a minimum deposit of $13.00. A savings account established for attorneys to deposit funds and generate appropriate levels of revenue to provide legal services to low income citizens. A minimum deposit of $12.00 is required. Dividends are paid monthly on the account's average daily balance.
You can make deposits, withdrawals, transfers, loan payments and more at several local credit unions to your Mountain Star account. Credit Union Service Corporation is the premier credit union owned network that enables credit unions to provide their members with transaction services at multiple locations.
The Iolta checking account was established for attorneys to deposits funds and generate appropriate levels of revenue to provide legal services to low income citizens. Dividends are paid monthly on the account's average daily balance. There are NO monthly or transaction fees as long as you maintain the minimum balance of $2,500.00.
Reviews (8)
Irene Mireles
Irene Mireles
Aug 12, 2020
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Very helpful and they help me with my income tax return. 🤗. They are very friendly, and good customer service. 😃👍
Maria Carreon
Maria Carreon
Jul 17, 2020
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I had spoken to Jackie and she said she was going to email me so I can send her the documents needed. I never received the email. I decided to apply online, she then asked for my pay stubs the next day and didn’t hear from her anymore. I had to call & ask for the status. Never doing any business with them in the future.
Marie Pichardo
Marie Pichardo
Jun 12, 2020
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Ive been with Mountain Star for about 20, 25 years and in all those years each and every member has been there for me when I most needed them. " Thank you so very much from the bottom of my heart".
Sol Segura
Sol Segura
Jan 20, 2020
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The staff is very helpful and kind. I will always be grateful for their assistance. I do not forsee myself banking anywhere else. Also, love that this is a local bank.
Lourdes Macias
Lourdes Macias
Aug 25, 2019
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Worst customer service ever!!! Applied for a loan. I was left a message to call back and speak to Jacqueline. I tried everyday for a week, and she was never available left 10 messages and nothing. Still waiting on that call.
Priscilla ChaCha
Priscilla ChaCha
Jan 24, 2018
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I asked a former credit union vice president about selecting a credit union because I was going to bank my funds in El Paso and wanted a membership based credit union instead of a bank. I was recommended 3 to consider, went to all of them and chose Mountain Star Federal Credit Union. It has been the best choice. The staff is friendly, personal, take your special needs into consideration, provide shared branching for my Austin based credit union and transfer of funds. from my pension. I know who the President, Vice President is, they provide their expertise and continue to expand services. A truly
Hollow Victories
Hollow Victories
Jul 27, 2017
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$1000 limit on withdrawals from my account for no given reason. I had more than that taken out multiple times and all of a sudden I can't access my money. On top of that the staff was rude. Never getting my business again.
Norma Priscilla Chavez
Norma Priscilla Chavez
Jul 05, 2017
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Before choosing an El Paso Credit Union, I visited 4 credit unions personally. I spoke with the new account representatives, called a few people about credit unions and selected Mountain Star. It is a small but very efficient CU. Outstanding customer service, personable and a shared branch credit union which means they have the capacity to share branch with share branch networks throughout the nation and Texas. Very convenient if you have an account in El Paso and Austin or other cities. I love my credit union. Membership based is the way !!!