With over four decades of experience, The Alarm Company has established itself as a trusted name in security throughout the greater Bay Area. As an independent, locally owned alarm company, we are driven by the desire to make safety accessible. Our products and services are designed with innovation and quality in mind.
We are focused on providing customers with comprehensive systems and an array of security solutions to maintain the safety of businesses, employees, homes, and valuable assets within our communities. Never settle for less when it comes to the safety and security of your business or family. With over 40+ years of experience in security solution services, we have developed a great deal of expertise in the areas of safety and security.
We are focused on providing customers with comprehensive systems and an array of security solutions to maintain the safety of businesses, employees, homes, and valuable assets within our communities. Never settle for less when it comes to the safety and security of your business or family. With over 40+ years of experience in security solution services, we have developed a great deal of expertise in the areas of safety and security.
Services
One of the leading providers of security services in the Silicon Valley since 1976, with 40+ years of experience. Providing customers with Professional Grade Security Systems and the most up-to-date innovations in security. Available 24/7 to support customers and ensure the safety and security of families and businesses within our community.
We understand that investing in a security system can seem very confusing, overwhelming, and costly the first time around, but ensuring your safety does not have to be so difficult. Our all-in-one security solutions provide customers with all-encompassing security systems that offer a variety of state-of-the-art features at a competitive price, including smart home automation, CCTV, and more.
The Alarm Company strives to provide you the information you need to better serve you. In this section, you will find the frequently asked questions we receive and the answers to those questions. Faxs or emails received before 3:00 PM PST, Monday - Friday will be input the same day, faxes received after 3:00 PM PST, Monday - Friday will be input the next business day.
The Alarm Company strives to provide you the information you need to better serve you. In this section, you will find the frequently asked questions we receive and the answers to those questions. Over the years we've developed a great deal of expertise in the areas of safety and security. We'd like to share that knowledge with you here.
Reviews (16)
Marty P.
Jun 26, 2020
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We were in need of an upgrade on our alarm system. The previous installer never returned our phone calls or emails. After multiple frustrations, we searched for a company to assist us. Larry at the Alarm Company immediately returned our phone call. We scheduled an appointment and two excellent technicians arrived and within one hour our entire system was updated and functioning perfectly. They explained the operating updates and testing everything. I would recommend them to anyone. They are very professional, courteous, and stand by their work.
Scott B.
Apr 20, 2020
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We have used The Alarm company for many years now. They are a great company and are always there for us when we need them. They have more than fair pricing, amazing service, and unlike the big guys, actually know what they are doing. I definitely recommend them to everyone and anyone that needs a great quality Alarm system.
Daniel P.
Feb 06, 2020
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E. G.
Apr 23, 2019
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Amazing service and responses. Had an old system replaced by Larry. The price was right. They let us practice for several days before making us live. They let me ask question after question and every time I called with a new scenario, they had the answer.
We had a sensor go bad and they were out that afternoon to replace it and check the system.
Always friendly and willing to take the time to make sure everything is right.
We had a sensor go bad and they were out that afternoon to replace it and check the system.
Always friendly and willing to take the time to make sure everything is right.
Melissa S.
Mar 22, 2019
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Phil K.
Jan 05, 2019
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I would give 6 stars if I could. Larry Walker, Owner, takes pride in delivering exceptional customer service. There is NO COMPARISON to big outfits like Bay Alarm. The Alarm Company uses the latest technology, has impeccable service, and is always available to answer questions. This is the way a business should be run...professional, knowledgeable, and responsive. I highly recommend The Alarm Company.
Rick H.
Jan 02, 2019
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I have been struggling to get my replacement system working and was looking for a local provider who was familiar with my system. Someone else on Yelp reported a circumstance very similar to my own so I called The Alarm Company's message service, knowing that today was a holiday (and after hours) so nobody would help me today. I expected to hear back in the next couple of days, but to my shock and surprise, the owner of the company (Larry) called me only 6 minutes later.
Since they were in the business of installing and monitoring whole systems, I knew my situation was small potatoes and
Since they were in the business of installing and monitoring whole systems, I knew my situation was small potatoes and
Thomas R.
Sep 04, 2018
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Mike showed up as scheduled and was quite analytical and thorough in determining the fault in our alarm circuit. He was quite personable and performed the work in a minimal amount of time. As I had used another alarm service in the past, this was by far the best service that I ever had....Thank you Mike and The Alarm Company....you are the best!
Big Gru
Jan 03, 2018
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I used The Alarm Company on my house in Los Gatos for many years. Larry and his staff were always responsive and did a great job, as the house was very large.
Bought a new house in Carmel. Decided to use Comcast for the alarm, as they had a package deal with cable, etc. and The Alarm Company is located in Campbell. What a mistake! There was nothing but problems with the installation. They sub'd out the alarm installation to contractors. I had nothing but issues and the alarm didn't work. I called Larry and asked if he could come install a new alarm system at the house.
Ken came to the house with
Bought a new house in Carmel. Decided to use Comcast for the alarm, as they had a package deal with cable, etc. and The Alarm Company is located in Campbell. What a mistake! There was nothing but problems with the installation. They sub'd out the alarm installation to contractors. I had nothing but issues and the alarm didn't work. I called Larry and asked if he could come install a new alarm system at the house.
Ken came to the house with
Brian Coughlin
Sep 05, 2017
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Misha S.
May 08, 2017
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Philip Chen
Aug 22, 2016
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Security done right, but more importantly customer service done right! Response time was amazing and Larry sent us his "A+Team"--Chris and Mike--to help us with customizing and installing our alarm system. Overall, they did an impressive job--attention to details, professional, courteous, respectful, and treat our house like their own! Furthermore, Larry has all the right connections: from electrician to specialized screen makers. What else can I say? Definitely highly recommended for anyone looking for an alarm system (for sure you will have an experience that exceeds all of your expectations
Allan Bazinet
Sep 17, 2014
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We've been customers of The Alarm Company for 4 years now, and have purchased both a home alarm system and a CCTV system from them. Both installations were absolutely first-rate. Staff at this company is extremely responsive -- we've had a couple of sensors fail over the time we've had the system, and I think the longest we've waited for a repair technician was 20 minutes. The level of service here is nothing short of astonishing. Could not be more pleased with this company and recommend them highly.
Cecilia R.
Sep 10, 2014
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I have been with this company since 2009. Our phone line had some issues, so LARRY called my husband and in a very RUDE tone said that we had cancelled our phone line and the alarm was not working because of it! I called comcast and fixed the issue (old modem). After getting our line working again, I emailed LARRY letting him know. He said we had to test the line, which we did. An employee called saying that the test did not work so he was going to transfer our call to LARRY so he can help us........
LARRY gets on the phone and OMG!!!! HE STARTS TO YELL AND INSULT US!!!!!! He said JUST FIX
LARRY gets on the phone and OMG!!!! HE STARTS TO YELL AND INSULT US!!!!!! He said JUST FIX
Daniel Dobkin
Jun 28, 2014
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I wanted some high-quality security cameras to supplement the cheap Swann cameras I purchased when our house got broken into last year. After a useful on-site discussion, the work was done on time and with minimal fuss or mess. The cost was actually slightly less than the estimate, and the system does everything promised. When one of the cameras turned out to be quite noisy (apparently due to an internal fan), it was removed and replaced at no charge. Now I have a high-quality IP-based recording system protecting the house. These folks are honest and competent, and I would not hesitate to recommend
Kim Talluto
Jan 01, 2009
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