DRA Real Estate

I know choices are limited in Pullman. However, if have any options do not rent from these people. I included a couple of pictures from our daughter's move in. Gross! She completed the check in sheet and many comments about it being dirty were made. Here is were the fun begins. At check out we did a walk through ( DRA, our daughter, wife and myself) . We were told what needed to be cleaned better. We did and have pictures. We received the refund check and many deductions were made. Including things that were noted with pictures. They also deducted for Mopping, which we did, and Vacuuming

Scammed my roommates and I for our entire security deposit. They steal from college kids to stay in business. Pitiful company and management. These people should be ashamed.

Lame af. Plumbing issue for a week now with no response. This property management company is a joke.

These are the biggest scumbags on the planet. When we moved in to their rental senior year the place was destroyed, holes in walls, broken doors, garbage that had been left rotting all summer from the previous tenants. We spent the entire month of August 2020 making the place live able and we're rewarded by our actions by DRA taking every cent of our security deposit for things they failed to fix the year before. These are the worst humans on the planet that rake in cash from poor college students and suffering parents, turn a fat profit, and leave your students living in a condemnable home

I don't know where to start here. A fire burnt down my son and his roommates house that was rented and the boys lost everything. The fire extinguisher in the house was broken. No fire detectors. It's amazing no body was killed. They offered another home for the displaced boys and it has broken windows, broken floors - it is a SLUM. Nobody should live in this house. And they are expecting $640 per tenant? WHAT??? $3200 per month? I'm contacting the Housing Authority.

Feel free to trash the place once you leave because you won't be getting the deposit back unless you restore the property to factory conditions. The place was destroyed when we moved in and a bit less destroyed when we left, yet lost the whole deposit for stupid little things we didn't bother to write in the preliminary report because they should have been so obviously not our doing. AVOID DRA if at all possible.

AFTER 3 MONTHS WE STILL HAD MOLD.
Not sure if these people just don't care or are honestly too slow to do anything. Ive seen snails that travel faster than some of the people who work here. Ive called and visited the office 5 times now. We eventually ended up fixing the mold our selves. Still waiting on other repairs though......

THE LADY AT RECEPTION NEEDS TO BE FIRED ASAP. She honestly doesn't care about her job, acts like every question or concern is ruining her day. No doubt there are some nice people who work here... but there are also employees who act like they really wouldn

1 star is generous. Please rent from ANY OTHER PLACE! It's not worth your money, time, and well being to deal with these people. Their rentals are barely livable and you'll probably have to do some serious cleaning yourself before you can even live in it. Most importantly, they have 0 morals and will find any way to take advantage of you and take your money.

Stay away from this "rental company" unless you just wanna give your money away to con artists.

One star still seems too many. Why isn't zero starts a thing?? I am begging you- if you would like to feel comfortable and welcome in your own home... DO NOT GO THROUGH DRA! They are the rudest, most inconsiderate people I have ever experienced. The woman on the phone simply hung up us on multiple times because she was too lazy and stupid to complete a task for us- THAT WE PAY FOR. Seriously- you would rather live AANNNYYYWHEREEE but with a DRA house. It is simply for your own well being. I have never heard of a good interaction with them. If you don't believe me- call and hear it first

1 star rating. Horrible customer service, unprofessional, terrible response to property issues. They need to get with the times and offer online payments and online work orders as they tend to lose checks and maintenance issues always get missed. Feel bad for the college kids they take advantage of.

Rentals are disgusting, dirty, and unsanitary. None of the rental properties look maintained at all. Went to look at some rental properties and would not recommend wasting your time unless you like to live in dirty conditions. Office people didn't seem to friendly on the phone or in person either.

I'd give 0 stars if I could. This place is so unprofessional it's unbelievable they are still able to do business. Literally rent through ANYWHERE else. It's a joke. One time when we were in their office the lady was pointing her finger at us like we were 12 refusing to talk to us and made us leave because she knew she was in the wrong. They charge you for items when they were not even there when you moved in to begin with. Even if you leave your place spotless they refuse to give you your deposits back. Loose your checks. Basically need to keep records of everything sent, signed

DO NOT RENT FROM DRA. They are the biggest scumbags in Pullman, and they should be investigated by the state. They take advantage of college students by waiting weeks to return deposits, and then they make up charges and find every excuse to keep your deposit knowing full well that you have moved on and won't come back to fight them. Our house was left far cleaner than it was given to us, and DRA claimed our ENTIRE deposit by making up a bunch of fake charges 5 weeks after we had all moved out. Avoid this company like the plague, I hope they see criminal charges.

Beware! This "company" will do everything possible to try and add charges/fines to your rent, provide no support when maintenance issues surface, and make multiple errors regarding your billing (including losing payments regularly). A professional organization managing as many homes as they are would have opportunities to pay electronically. Not so with DRA...checks or cash only.
My son's residence had 5 couches outside (muddy and torn) left by previous residents. When the city said they had to be removed, DRA advised the tenants that THEY would need to have them removed w/I 3 days

AVOID!
Nothing is electronically backed, mistakes happen conveniently for them and checks are misplaced only to have them shrug and slap you with late fees. Your security deposit will never return. They are nice people but extremely unreliable.

MAN THIS PLACE IS THE REASON YELP NEEDS ZERO STARS

ya'll be playing with everybody money!!!!! the biggest scam on this side of the mountains besides ladies nights!

new renters out there; do ya self a favor and do not rent from these scammers

My son stood in line for 2 hours this morning to get a house for next year. He was happy to have gotten one on campus, close to his frat. Waiting in the freezing cold paid off. OH, But NO!!
They called this afternoon to let him know that SORRY they had already leased it to someone else!!!! No house after all..
After a severe tongue lashing from me, they said they would TRY to find him something.
Criminal is the behavior and I intend on bringing an attorney on...thank goodness we have a real estate attorney in the family.