We recently had our Furnace and Air conditioning unit replaced. We chose Addcox, not as the cheapest or as a referral, but based on the number of positive reviews we. We chose Addcox, not as the cheapest or as a referral, but based on the number of positive reviews we read on the website. Very friendly employees.
They did a very thorough job looking at every aspect of our current HVAC system to determine the best course of action. Their bid came back very. Their bid came back very competitive with a clear breakdown of the costs. We are going with them for the new system. So far I am impressed. I will update when the install is complete and let you know if the high level of service and professionalism continue.
They did a very thorough job looking at every aspect of our current HVAC system to determine the best course of action. Their bid came back very. Their bid came back very competitive with a clear breakdown of the costs. We are going with them for the new system. So far I am impressed. I will update when the install is complete and let you know if the high level of service and professionalism continue.
Services
Addcox Heating Center is a family-owned and operated heating and cooling contractor serving the community of Roseburg, Oregon and the greater Douglas County area. We are a Daikin Comfort Pro and Mitsubishi Diamond dealer that has been providing sales, services and installation of heating, cooling, air filtration, geothermal systems and ductwork since 1987.
Addcox has industry trained and certified HVAC installers that provide the best quality system available. We are a Daikin Comfort Pro, and a Mitsubishi Diamond Contractor, the only contractors in the area with this certification. We care about the quality of the system installed in your home, so you receive the maximum efficiency out of your system.
Reviews (12)
Don W.
Jan 05, 2022
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I called to have my system serviced it was not an emergency I called in the afternoon and was able to have an appointment the next morning.
Brad showed up on time and provided excellent service, we are new to our home and have never had a heat pump Brad answered all my questions and completed all needed work promptly. The price was fair and I would recommend Addcox to my friends and family.
Don weiss
Brad showed up on time and provided excellent service, we are new to our home and have never had a heat pump Brad answered all my questions and completed all needed work promptly. The price was fair and I would recommend Addcox to my friends and family.
Don weiss
Scott Ingeman
Dec 19, 2021
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The company responded most promptly with their next available appointment.
The technicians were within the time frame they set up.
They thoroughly assessed our systems issues,
Explained the condition of it, didn't over charge us for things that wouldn't have fixed it.
Left us in the best workable spot they could.
Professional, knowledgeable and friendly
The technicians were within the time frame they set up.
They thoroughly assessed our systems issues,
Explained the condition of it, didn't over charge us for things that wouldn't have fixed it.
Left us in the best workable spot they could.
Professional, knowledgeable and friendly
Larissa Clymer
Dec 01, 2021
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Addcox heating and air conditioning is always there when you need them. We were having issues with our heater/furnace. They were able to make it just within a few days. And almost instantly found the answers to our issue. The customer service is incredible, makes you feel like your issues matter and they are here to help. Thank you addcox we appreciate you. Got a forever customer
Evgeniya Volkova
Dec 01, 2021
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I was very upset with their company. I talked to a few people , but no one was helpful. However, the manager called me and worked with me. We came to the agreement. I believe any good company will take whatever it takes to satisfy their clients. They did good job on that and I couldn’t leave any negative review because they fixed the problem right away. I’m glad they’re very fair company.
Sonja Freitas
Oct 26, 2021
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How does Addcox Heating find all the great workers in this area? Jon initially came out and is super knowledgeable and personable. We had a ductless system installed and met several of the other fine workers Addcox employs. Jesse, Dustin, Jordan & Justin were all a part of the process. They are all knowledgeable and the work is stellar. Thank you guys and Addcox for such great service! I Love the new ductless system!
Michelle McKim
Aug 03, 2021
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I was sincerely impressed with the qualify of work and professionalism of the crew that installed our new AC unit. I can't remember their names but both techs were kind, polite, friendly and very professional. They were punctual and cleaned up everything when they were done. Would recommend this business to anyone and would call in them again.
Barbara Peterson
Jul 25, 2021
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This is the best service I have had in 20 years! Tom was fantastic and extremely thorough. I just moved here to Roseburg and I was a little confused with the system I had in my house Tom was able to explain everything to me and how to run the system, he also cleaned out my air conditioning vent and took the extra time to clean it out because a critter had left it’s belongings in there!! I really appreciated his professionalism and knowledge! Their prices were fair and worth every penny!! Thank you much Tom!!
Michelle B.
Jan 30, 2020
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After living in our house for the last 30 years we've dealt with a few Roseburg heating companies that were less than professional while looking to overbill with creativity. When our gas furnace, hidden away in the attic went out, I called a different company , Addcox! That was a great call.
Prompt scheduling and communication from start to finish. He diagnosed whAt was broken and had to be fixed, advised on what needed to be replaced and what I was going to need to do in the next year.
Up in thhe attic, alone with only character looking over his shoulder, he did his job right when
Prompt scheduling and communication from start to finish. He diagnosed whAt was broken and had to be fixed, advised on what needed to be replaced and what I was going to need to do in the next year.
Up in thhe attic, alone with only character looking over his shoulder, he did his job right when
Gary M.
Jul 30, 2019
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I guess the best way to describe the work done by Addcox Heating...it's like having a heating, cooling, and ventilation person in the family.
I know that Addcox will find THE solution to my problem, at the most affordable price offering the highest quality.
I'm sure everyone at Addcox is top-notch, but I have preferred working with Chris, so I tend to ask for him when I need service.
I have never had any problem with their workmanship, and I give Addcox Heating my highest recommendation.
I know that Addcox will find THE solution to my problem, at the most affordable price offering the highest quality.
I'm sure everyone at Addcox is top-notch, but I have preferred working with Chris, so I tend to ask for him when I need service.
I have never had any problem with their workmanship, and I give Addcox Heating my highest recommendation.
Liz S.
May 20, 2019
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Any business can give good customer service when things go right. That's a no brainer. It's the ones who will work with you if things go wrong that deserve mention. We first dealt with Addcox when they came out to try fixing our oil heater. The company that made the heater had been bought out so parts are no longer available. Naturally it stopped a few days after we had the tank filled but that's another story. We decided it was time to take the plunge and have a ductless heat pump installed. We got bids from a couple of other companies including Addcox. Their bid was competitive
Denise F.
Sep 27, 2017
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Scheduled a general check up of our system. The tech (John) who came out was very professional and knowledgable of the system. He took the time to answer all of our questions and he didn't try to sell us any unnecessary items. Very nice to see a company who takes the time to ensure their employees are trained and are courteous. Thank you.
Mark A.
Mar 19, 2016
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Had a ductless HVAC system installed this week. Everyone was so professional and courteous. We met Aaron at the Douglas Co home show and within one week he had been out to give us a free estimate. Now, two weeks to the day from the home show, our system is fully installed and passed the county inspection today. Highly recommend the Addcox team for your HVAC needs.
