One Step Towing
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One Step Towing
Most of us dread the idea of taking our car to a garage or getting it fixed. We share a common misconception that car problems are necessarily costly and take a lot of time. We hope to have our cars operational and running and when they happen to break down, many of us are faced with a good deal of grief, feeling our time and money are at stake.

We at One Step Towing are here to break the myth of an expensive and time-consuming car repair. We believe that your time is your most important asset and that having a running car is a key to your schedule, but more crucially, to your safety. We are your one place for every car malfunction imaginable, whether at home or on the road.
Services
One Step Towing is the number one towing company in Richardson offering quality, affordable, and always on time towing services to all Richardson car-owners 24/7. Available on all days of the year, we are literally only a phone call and 30 minutes away! Whether you're calling from the middle of a busy highway, freeway, or deserted/unfamiliar back road, we'll still reach you as quickly as we can, no problem.
If you're looking for a trustworthy company to do some heavy duty towing for you in or around Richardson, you are in luck. You've just landed on the right page. One Step Towing is a first-class Richardson towing company which, amongst a large variety of other services, also provides excellent heavy duty towing services.
Vehicles in Richardson need not to worry when they require gas filling. One Step Towing offers 24/7 roadside assistance services with 30 minutes of expected time of arrival. When your car suddenly stopped and you cannot find the nearby gas station, call our company and we will deliver the fuel you need.
When you need a flat tire change in Richardson, call One Step Towing right away. With 24/7 availability and 30 minutes response time, you can assure that help comes along at any time of the day. One Step Towing is a local company with years of experience in the field of saving vehicle drivers from troubles and unexpected accidents.
Looking for a quality wrecker service in Richardson has never been this easy. Available to all customers in the Richardson area 24/7, One Step Towing is always ready to provide quality wrecker services whenever needed, at highly affordable prices. Our company's dedicated and hardworking tow truck drivers are always willing to assist to Richardson's residents.
Reviews (15)
John Worley
John Worley
Apr 27, 2021
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This is a broker not a towing company FYI. And charges extra for adding their services plus the towing
Brant Downing
Brant Downing
Feb 28, 2021
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Critical: Value
$349 to go 23 miles the driver said it was extra because it was raining. When i called they said the service charge was $89.00 and $5.00 a mile after 5 miles it does not make since why i was charged this much.
Joseph Paul D.
Joseph Paul D.
Sep 07, 2020
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Complete rip off. Called and guy on phone stated $59 but after the tow the driver said it was $139 and $59 was the service call only. Typical bait and switch dishonest business practices.


Do not use this tow service!!

Warning!!!
Jonathan Soderlund
Jonathan Soderlund
Dec 19, 2019
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We want to Thank One Step Towing for their incredible Customer Service... Arrived within 15 minutes around the Richardson TX area. He was also extremely friendly and easy to talk to. We would highly recommend One Step Towing!!
J. D. H.
J. D. H.
Aug 26, 2019
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Their whole payment model is super sketchy. They will quote you over the phone a $59 dispatch fee which they charge immediately on the phone, plus $35-$75 depending on complexity of the tow which is paid after the tow service is complete. When they got to my truck, instead of charging based on complexity of tow, they told me it was based on the size of the vehicle so it would be $75 which of course is the max amount. After the tow, the tow truck driver ran my credit card a second time instead of the main office just running the card once for the full amount or balance. The whole process is super
Trevor Moy
Trevor Moy
Aug 08, 2019
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Great service and very helpful! Had to get my moped transferred back to my apartment and my driver made sure to adjust the tow truck adequately for moped transfer! Will definitely use services again.
Jason B.
Jason B.
May 10, 2019
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I was told the drive would drive in 25 minutes. Driver arrived well over an hour later. This company is not very transparent on time of arrivals. They also charged me on the very top end of their quote for a 4 mile tow.
Dallas Bg
Dallas Bg
May 08, 2019
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Very helpful and came to help as quickly as possible. Excellent customer service. I Would highly recommend this company to anyone in need. Did everything they could to make sure the problem was taken care of.
Jonathan Ly
Jonathan Ly
May 07, 2019
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I had a tow truck driver named Eli, he was great and worked diligently. Very quick and professional. Would recommend for anyone and everyone to use this place and their services!
Lisa M.
Lisa M.
May 06, 2019
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This company just swindled me out of $218. They used Christopher towing. I was giving one quote and $218 later, in one discussed 4 separate charges including a $20 drop fee. Where else are you going to drop a car that is being towed. Service call 59, 64 mileage, 75 tow charge and 20 to drop it. Stay away from this company.
Michael D.
Michael D.
Oct 31, 2017
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Not happy about the lack of transparency with pricing. Was told the "service" charge was $59 plus a $35-$75 fee to deliver depending on the labor to haul my car.

My car was in the street and easily accessible but I was charged $75. So I asked the driver what was behind the $75 charge and he said "to be honest I always charge the $75 amount". So why even advertise a range from $35-$75???

THEN I was charged a $20 drop off fee which was never mentioned. You took advantage of a customer. Horrible. Will never use again.
Lisa A.
Lisa A.
Nov 24, 2015
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Service was fast and the driver was professional and friendly. I waited less than 30 minutes for the tow.
Gillian W.
Gillian W.
Nov 08, 2015
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I placed a call on a Sunday afternoon when I broke down and was pleasantly surprised by how quickly I got service. My driver was very nice and professional and I was so happy that he didn't smell like a box of cigarettes!!!

Would definitely recommend to others and would use again if I had to.
Jean N.
Jean N.
Oct 29, 2015
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My car broke down on the way to work and after going through the hell of speaking with impatient and rude tow companies who said they'd be at my car anywhere from 1-5 hours with no real estimate, it was a treat to call this company. Not only were they quick to respond and send someone out, but their good attitudes made my stressful situation somewhat pleasant. Pricing was reasonable as well. Definitely keeping this company in my contacts list.
Mary Garcia Sosa
Mary Garcia Sosa
Sep 26, 2015
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Very professional and friendly. I was very satisfied with their service. My vehicle left me stranded on the service road during traffic rush hour and I called them to have my vehicle towed to my place. Thank you so much!