With Helpside, your business gains the support of our entire team of caring experts-because you shouldn't have to do it on your own. So they can take care of your business. When your employees feel safe, secure, and supported they take better care of your customers and your company. Let us help you get there.
You can breathe easy when you have a partner who can handle it all. Let us lighten the load with support in payroll, HR, employee benefits, and risk management. Payroll isn't just about the numbers. We add a human touch to payroll and understand that there is a person behind each paycheck. You didn't go into business to navigate the complexities of employee pay, benefits, and legal compliance.
You can breathe easy when you have a partner who can handle it all. Let us lighten the load with support in payroll, HR, employee benefits, and risk management. Payroll isn't just about the numbers. We add a human touch to payroll and understand that there is a person behind each paycheck. You didn't go into business to navigate the complexities of employee pay, benefits, and legal compliance.
Services
You don't have to lead your small business alone. With our entire division of caring experts by your side, you can take on your competition and win. Our passion for small business success drives everything we do. More than 30 years ago, our co-founders Larry Bartholomew and B.J. Wright set forth to build a business that would benefit the small companies in their community.
Small business leaders have a heavy burden to bear. Our services help you and your employees be more efficient, more focused, and more productive. Times have changed. Cookie-cutter benefits don't meet the needs of your diverse workforce. Our customized benefits solutions help you take care of your most valuable asset- your people.
Steve has helped small businesses manage their employee benefits for more than 20 years. His experience and expertise has allowed Helpside to maintain a highly successful, one-of-a-kind health plan providing cost-effective coverage for thousands of clients and their employees. With a Master's degree in Human Resources from Utah State University, Steve understands the impact that quality benefits have on employee engagement and retention.
Mehana has nearly three decades of experience in payroll processing and payroll management including time at Intel, Rio Tinto, and Comcast. At Helpside, Mehana and her team onboard close to a hundred new clients, nearly ten thousand new hires, process over twenty-eight thousand payrolls, and tens of thousands of paychecks each year, but payroll is about so much more than printing a paycheck.
Steve has helped small businesses manage their employee benefits for more than 20 years. His experience and expertise has allowed Helpside to maintain a highly successful, one-of-a-kind health plan providing cost-effective coverage for thousands of clients and their employees. With a Master's degree in Human Resources from Utah State University, Steve understands the impact that quality benefits have on employee engagement and retention.
Reviews (10)
Ailin Bracamonte
Oct 31, 2021
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Helpside's professionalism and attentive responses to their clients is greatly appreciated! Every interaction that I've had with their team - whether it be Brandon White as the Director of HR, to Tiana from the benefits team, or Kathy from payroll, they are all very responsive, professional, and never fail to follow up to make sure our inquiries were resolved in a timely manner. Such an awesome team!
Samantha Clarke
Oct 14, 2021
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Helpside will rip you off in any way that they can. We had a baby recently and were planning on changing our insurance plan with the life event status change. Most employers and HR companies allow this. EMI health, our medical insurance provider said that it shouldn’t be an issue- it’s a common occurrence. We are on a high deductible plan since this was an unplanned pregnancy. After paying our way through prenatal care, we are now learning that we can add our child as a dependent, but no changes can be made to our current healthcare plan, so the birth and hospital costs will be billed to our
Elizabeth Gunther
Oct 14, 2021
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Helpside is amazing. Every year I have to send them paperwork to fill out so I can maintain 3rd party assistance for my medical costs. They are always quick to reply and thoroughly answer any questions I have. They are professional, responsive and pleasant to interact with. Their website and online interface are also fantastic. I only have to bother them for paperwork once a year because I can access everything else through the employee portal. Over the years I have only seen them improve in quality and accessibility. I am very impressed and appreciative.
Ethan Sturm
Oct 13, 2021
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I am seriously shocked there are any positive reviews for Helpside. My company switched to them for insurance and payroll and it has been nothing but headaches and problems. Their website is horrible, hard to use and requiring logins in multiple different spots to accomplish tasks (our old provider, ADP, had a single login for everything). There were lots of issues during the sign up, where personal information was sent via insecure emails that had large copy lists. They bait and switched us on our HSA provider (made us change when we were totally happy with the bank we were using). We had various
Jordan
Sep 27, 2021
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I had a horrible experience with HR. I was on FMLA for maternity leave and the communication was awful. I received one follow-up phone call to confirm the terms of my leave and it was the day of or the day after I gave birth so of course I did not answer. The next phone call I received was to inform me that I got my return date to work wrong and that I am no longer covered with my medical insurance plan. My employer did not get a follow-up email or phone call either. We only heard from Helpside ONE day after it was too late for them to help me with the misunderstanding. Even the phone call I received
Jennifer Jensen
Sep 15, 2021
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Jimmy Humperharder
Jul 21, 2021
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Annmarie Hunter
Jun 18, 2021
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I spoke with a representative because they called husband saying that they were setting up his insurance but they wanted to do financial planning that we did not ask for. It was very misleading and the representative was very rude. I would never use this service if my husband's company did not use them. The representative didn't help with anything that we needed and just said someone else would email my husband. If you are a company looking for this service, do your employees a favor and look somewhere else. (It looks like the only good posts on here for them are written by their own people, just
Ken Follett
Mar 25, 2021
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My employer uses Helpside for payroll. Helpside uses a third-party software to process payroll and their software allegedly failed last week. Helpside made the decision to process live checks and used a flat tax rate for everyone in our company. As a result, my check was short about $500. It is now a week since their software failed and I am still short. Helpside- don't you have a continuity plan in case of disaster, power outages, software failures and the like. I know the big payroll companies such as ADP and Paychex have measures in place so that people such as myself are not impacted by poor
Brenda Jones
Sep 19, 2020
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My employer used Helpside for payroll. My experience wasn't good. Due to lack of communication from Helpside my medical insurance was back dated & terminated leaving me financially responsible for medical bills. I called helpside & insurance co. when my earnings were late. Helpside had options. They could of said hold off using benefits we haven't received the premium yet. They could of allowed me to pay my premiums direct one time. (Share of cost was withheld from earnings) They could of said if you use benefits your responsible for the bills.
