Follett Higher Education Group
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Follett Higher Education Group
Since 1948 Follett Products, LLC has led the industry in designing and manufacturing high quality, innovative ice storage bins, ice storage and transport systems, ice machines, ice and water dispensers, ice and beverage dispensers, and medical-grade refrigerators and freezers for the foodservice and healthcare industries.

Our continuing goal to reach 100% customer satisfaction has resulted in equipment that provides outstanding innovation and design excellence to meet the specific needs of each customer. Our entire company is dedicated to providing the most customer-oriented service in the industry. Follett occupies over 225,000 square feet of plant and office space in the Lehigh Valley, Pennsylvania.
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All Horizon Elite Chewblet ice machines can deliver ice up to 75 ft away.automatically. When the ice is automatically delivered to the dispenser, contamination by human contact is avoided. Other ice machines can automatically deliver ice to a dispenser, too, but they must be stacked on top of the dispenser.
Follett can help you provide a better experience for your customer by providing the right environment at your fountain area. When deciding on an ice and beverage dispenser, you can choose an obtrusive countertop model, or go with a low profile undercounter dispenser, like Follett's Vision. The low profile of the Vision is particularly beneficial in keeping sight lines open in island applications.
Follett ice machines and dispensers deliver crunchy, chewable Chewblet ice, the hands-down favorite ice-type, perfect for delicious iced coffee. According to Mintel's data, frozen blended coffees have a high profit margin, estimated at 65 percent to 70 percent. For office coffee service and for small retail operations, the 7 Series dispenser can produce 100 lbs (45 kg) per day with storage capacity of 7 lbs (3 kg).
Follett's equipment is designed to make your facility safe for your employees AND your guests. Here are just a few of the ways you can improve the safety of your location. Slope front bins require workers to bend all the way down into the bin to reach ice at the bottom or to clean the bin. Follett's upright storage bins allow easy access to ice through the front door, so there's no bending and scooping.
Ice Manager automatically delivers ice from ONE Horizon Elite ice machine to TWO dispensers. Smart technology constantly monitors ice levels to deliver ice where you need it most. Why monitor levels of ice in your ice and beverage dispenser and direct your employees to fill it on a regular basis, when you can let Ice Manager take care of it for you?
Reviews (1)
Richard S.
Richard S.
Jun 13, 2019
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As an owner of a small restaurant I wanted to thank Follett. Back in 2015 we installed a Horizon 1000 Chewblet machine to help differentiate us from our competition. Five years later it is still making the best ice in the business.