Sam Lo Vetro Automotive

I have been here on multiple occasions and been happy each time. They’re thorough, they explain in a helpful way what needs to be done, and the price is always fair. They also did me a favor because I didn’t have a tool once even though it was the end of their day. Definitely recommend.

Sam and his team of mechanics are some of the most honest and knowledgeable guys I've had the pleasure of doing business with. Sam has told me on multiple occasions that i don't need to replace parts that I've suggested to be replaced. Thats when you know you're dealing with an honest mechanic. I highly recommend.

They are fantastic! The skid plate under my car came down & was scraping the road while I drive. I am on a very tight budget so I saved $100 to fix it this week. I brought it in & 15 minutes later my it was back up & reattached! Then he said no charge..just remember us when you need more work done. I surely will & am so very appreciative of their help. It's rare to find any mechanic like this. I highly recommended them!!!

I needed tires and took a friends advice and called Sam Lovetro Auto. You could definitely tell he has been in the business for a while, he was so knowledgeable and answered all my questions without trying to up sell like I’ve encountered in the past. I ended up having to move my appointment date because I was stuck at work and when I called I talked with his wife Arlene, she was super friendly and understanding. I think think that is so cool that they are a true family business. I would recommend and go back next time I need something for for my car!

Sam and Arline were extremely helpful, and professional when helping us purchase a vehicle. We are from Massachusetts, and bought a truck in New York. We needed a mechanic to look at the vehicle for us as we are out of state. The dealership was not very respectful when they brought the truck to his shop, but Sam continued to look at the truck for us. We appreciated his honesty and time to do this for us. He even cared by checking in a week later to see if we purchased the truck. Thank you Sam and Arline for making this process less stressful for us!

I was towed here by AAA after my car shut off while driving, and told that my issue was an improperly connected battery. I was told that my starter, alternator, and electrical system were checked and were okay. Three days later I had to be towed again because of my starter, which when replaced (by someone else) was found to be completely shot (it was falling apart from rust). Just because a car starts, doesn't mean the starter is in good condition.
They found $600+ worth of work to do on my wheels from when I had it towed. Although those aren't the reason I had my car taken to this shop, I recognize

I recently moved to the Rochester area and this shop was recommended to me by a friend. I'm so glad it was. I've had to take my car there twice now to deal with a check engine light problem and both times they've gone above and beyond in the service they've provided. They've been able to get me in quickly and efficiently and best part, they didn't charge me at all for the second time I brought it in. Instead they did the research and let me know that a pricey repair would covered under my car's extended warranty and that I should take it to the dealer. I will definitely continue to come back to

This is by far the best automotive shop Ive ever been to! This year I've had my car serviced here 3 times and every single experience were genuinely good experiences. My favorite part about going there is that I always get my car back in a timely manner. For example, today I went for a broken car horn, seat belts that didnt work, and an inspection. I got my car back in under 1 hr. and I'm able to get my other errands done. The prices are affordable and reasonable. The customer service is always in point. Truly the best place to get your car serviced in Rochester!!

Was very impressed with my experience here. I came in with a number of concerns about the performance of my 09 Honda Fit and Sam looked into each one. The only issue that really needed addressing was a bent back plate on my brake which he straightened out. He didn't even charge me for the diagnostic work but let me go for free. Definitely will be coming back due to his honesty and generosity. He was quick and communicated well with me about the status of my car.

Brought my car in to address a problem that a "chain" repair shop not only missed, but completely ignored (brake rotors). I was able to bring my car into Sam's and was offered a reasonable flat-rate package for the repair. Within a couple hours the car was done, and the work was flawless. Will definitely be returning if I ever need any maintenance done on my vehicle.